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1、The work of a receptionist1 is interesting and varied 念岬議試辛頁音富。The work is also important because the receptionist is the first person visitors see when they come to a firm. So the receptionist gives them the first idea of the firm.厘断栖心心Rose 宸了念岬頁奕劔俊棋栖恵人繁議杏。Rose is a receptionist at Modern Office li
2、mited. In this part Rose will speak to Mr. Hussein, who has an appointment with the Sales Manager Mr. Shelli at 11:30.ROSE: Good morning. Can I help youMR HUSSEIN: Good morning. Is this Modern Office Ltd.ROSE: Yes it is.MR HUSSEIN: I have an appointment with the Sales Manager at 11: 30.ROSE: May I h
3、ave your name, pleaseMR HUSSEIN: Hussein. Omar Hussein. Im from the Gulf3 Trading Company.ROSE: Let me see. Ah yes, Mr Hussein.Please take a seat, Mr Hussein. Ill tell the Managers Secretary you are here.(DIALS)MARIA: Mr Shellis Office.ROSE: Hello Maria, this is Reception. Mr Omar Hussein is here. H
4、e has an appointment with Mr Shelli at 130.MARIA: Mr Omar HusseinROSE: Yes, hes from the Gulf Trading Company.MARIA: Oh, yes, thats right. Ill come and fetch him now.ROSE: Thanks. (REPLACES PHONE) Mr Shellis secretary is coming down now.MR HUSSEIN: Thank you.MARIA: Mr HusseinMR HUSSEIN: Yes, thats r
5、ight.MARIA: Im the Sales Managers secretary. Please come this way. Ill take you to his office.The second visitor is Mr Li. He has not an appointment, but he wants to see Mr Shelli.MR LI: Good morning.ROSE: Good morning. Oh, Mr Li. How are youMR LI: Im fine, thanks, and youROSE: Oh, busy as usual. Do
6、 you want to see Mr ShelliMR LI: Yes, please.ROSE: Have you an appointmentMR LI: Er. No, I havent. You see, I only arrived in the country this morning.ROSE: Well, I know hes busy at the moment but Ill ask his secretary when hell be free. Please sit down.MR LI: Thank you.(DIALS)MARIA: Mr Shellis offi
7、ce.ROSE: Oh, hello Maria. Its reception again. I have Mr Li here. He hasnt an appointment but hed like to see Mr Shelli. When will he be freeMARIA: Let me see . Well, Hmmm, hell be free about 130. Can Mr Li waitROSE: Mr Shelli will be free about half past twelve. Can you waitMR LI: Whats the time no
8、wROSE: Its nearly 12: 00.MR LI: Oh thats fine. Ill wait.ROSE: (TO MARIA) Maria, Mr Li will wait.MR LI: Right. Ill fetch him when Mr Shellis free.ROSE: Thanks. (REPLACES PHONE) (TO MR LI) Shell come and fetch you later.MR LI: Thank you.ROSE: Where are you staying, Mr LiMR LI: At the PlazaROSE: The Pl
9、azaMR LI: Yes, I usually stay there.MR LEFERE: Good morning.ROSE: Good morning. Can I help youMR LEFERE: Er, yes. I have an appointment1 with Mr Ballito at a quarter past ten.ROSE: May I have your name pleaseMR LEFERE: Paul Lefere from the International Hotel Group.ROSE: Thank you. Please take a sea
10、t, Mr Lefere, and Ill phone Mr Ballitos office.(DIALS)OPAL: Mr Ballitos office.ROSE: Hello, Opal. This is Reception Mr Lefere is here for his 10:15 appointment.OPAL: Oh yes Rose. Mr Ballitos expecting him. He is in Room 9 on the first floor.ROSE: Thanks. (REPLACES PHONE) MR Lefere, would you please
11、go up to Room 9 on the first floor. Mr Ballitos expecting you.MR LEFERE: Room 9 on the first floor.ROSE: Thats right. The stairs are on the left.MR LEFERE: Thank you.MR SING: Excuse me. Is this Modern Office Ltd.ROSE: Yes, thats right. Can I help youMR SING: Well, Id like to see the Director1 about
12、contracts2 for office furniture. Heres my card.ROSE: Thank you. (READING CARD) Mr Sing. Have you an appointment, Mr SingMR SING: Er. No, Im afraid I havent.ROSE: Well, the Sales Manager usually deals with contracts. Thats Mr Shelli.MR SING: Oh, is it possible to see him nowROSE: Just a moment please
13、. Ill phone his secretary to see if hes free. Please take a seat.MR SING: Thank you.(DIALS)MARIA: Mr Shellis office.ROSE: Hello Maria. Rose here, Reception. I have a Mr Sing here. He wants to know about office furniture contracts. Is Mr Shelli free to see himMARIA: Yes, he is. In fact, hes in his of
14、fice, now. His 10:15 appointment was cancelled. Send Mr Sing up.ROSE: Right. (REPLACES PHONE) Mr Shelli is free, Mr Sing. Please go up to his office. Its Room 3 on the second floor.MR SING: Room 3 on the second floor.ROSE: Thats right. The stairs are on the left or there s a lift at the end of the corridorMR SING: Second floor. I think I11 take the lift.
