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1、Module 7 Order, Acceptance or Refusal,Textile Garment English Correspondence 纺织服装英语函电,化学工业出版社,Contents,Introduction,1,Writing Strategy,2,Specimen Letters,3,Useful Expressions,4,Simulation Practice,5,Learning Objectives,学习目标 To enhance students awareness of basic knowledge of order; To decide what in
2、formation should be included in an order letter; To know the requirements for writing an order; To be familiar with the process of the acceptance and order fulfillment.,Introduction,After negotiation, both buyers and sellers agree with each other the terms and conditions they discussed. The buyer wi
3、ll write a letter to the seller to express his acceptance and readiness to place an order, thus the transaction is concluded. . An order is a formal request to supply a specified quantity of goods. The buyers order is an offer to buy. The agreement is not legally binding until the supplier has accep
4、ted the offer. After that, both parties are legally bound to honor their agreement. An export order is a request to supply a specified quantity of goods. It may result from an offer or an enquiry with subsequent quotations. An order may be given by a letter, by fax, by telegraphic message or orally
5、at a meeting, usually,there is no correspondence at all; instead, buyers use printed order forms and sellers use printed acknowledgements. As to the contents of an order, it should cover the details of the buyer and seller as well as the business, such as payment terms, shipping date and so on. Gene
6、rally speaking, an order should contain three main points: Names and addresses of both parties, even their fax or telephone numbers; Details of business including price term, payment, shipment, delivery, port of delivery and destination, date of order, etc.; Details of purchased goods such as the na
7、me of commodity, article numbers, size, quantity, package, unit price, amount. and prices and quotation.,As to the components of an Order Form, it should include the following details: Title Number and date of the order Exporters name and address Contents, usually including Description Quantity Pack
8、ing Payment Shipment,Delivery Shipping marks Other terms Signature (name of importer),Writing Skills,An order letter usually covers the following points: 订购信函写作要点 Thanks for the sellers quotation and confirm the offer; Express your placing an order with the seller; Details of order (such as name of
9、commodities, specification, color and size, quantity, prices, total amount, packing, shipment, terms of payment, etc.); Wish the seller to make arrangement; Express your desire for future business.,Writing Skills,An acceptance of an order should include the following: 接受订购函写作要点 Express pleasure at r
10、eceiving the order Add a favorable comment on the goods ordered Include an assurance of prompt and careful attention; Draw attention to other products likely to be of interest;. Hope for further orders,Writing Skills,A repeat order letter usually covers the following points: 续订购写作要点 Express thanks a
11、nd satisfaction to the last shipment; Market situation at present; Requirements; Expectation.,Writing Skills,A refusal letter of an order should include the following: 拒绝订购函写作要点 Thank the buyer for the order; Express the regret at inability to accept; State the reasons for rejection; Recommend subst
12、itutes or other products for future business; Expectation.,Specimen Letters 信函样例,Letter 1 An Initial Order for Shawl and Oversleeve,Dear Sirs, Re: Order No. 621 for shawl and oversleeve We thank for your quotation of October 18 enclosing some samples of shawl and oversleeve. We have made selections
13、from the samples you sent us on October 29, finding both qualities and prices acceptable and we are pleased to place the first order (order No. 621) with you at the prices and on the terms quoted as follows, to which we hope for your immediate and best attention. We will reserve the right to cancel
14、this order or reject the goods for any late arrival.,Specimen Letters 信函样例,Should the first be executed to our satisfaction, we will place regular orders with you for large quantities in the near future. Please send us your sales confirmation if you find the above in order. Yours faithfully, (signat
15、ure) Name Encl. Order No. 621,Specimen Letters 信函样例,HSIMPSON & CO., LTD. 298 South Street Sydney, Australia Order Form Order No.621 Date: 30th Oct, 2011 To: China National Imp. & Exp. Corp. Jiangsu, China Please supply various shawl and oversleeve with descriptions and terms given below:,Specimen Le
16、tters 信函样例,Packing: each in a polybag, 3 dozen per bag, 10 bags per box and 5 box to a carton. Payment: by confirmed, irrevocable letter of credit payable by draft at sight. Shipment: within the next six weeks. Insurance: to be covered by the seller for 110% of invoice value against All Risks and War Risk. HSIMPSON & CO., LTD,Specimen Letters 信函样例,Letter 2 Accepting an Order,Dear Sirs, Thank you very much for your order dated 8 June and we are ple
