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1、Module 3 Status Enquiry,Textile Garment English Correspondence 纺织服装英语函电,化学工业出版社,Contents,Introduction,1,Writing Skills,2,Specimen Letters,3,Useful Expressions,4,Simulation Practice,5,Introduction,In todays global marketplace, millions of companies and business people are involved in all kinds of bus
2、iness. When you log onto the website , you will find numerous companies introducing themselves and their products and services. But not all of them are reliable and trustworthy. Developing business relations with the right partnerships is critical to the success of your business. In order to minimiz
3、e risk exposure and identify new business opportunities, it is of utmost importance to inquire into the status of your potential customers as well as customers you are going to do business for the first time in order to learn exactly who you are dealing with before signing contracts and accepting cr
4、edit applications.,In addition to new customers, it is advisable to conduct regular status inquiry to current customers of small business in todays highly competitive and risky world market, especially under the following circumstances: (1) Your record about the customer is out-dated. (2) Your custo
5、mer suddenly changes his/her usual way of doing business. (3) You and your customer have an opportunity to work on a big project. (4) Your customers order has a sudden surge or drop.,Getting a complete picture of the financial health of your customers depends on fresh, accurate and objective data, w
6、hich can be obtained from. (1) Commercial Counselors Office (2) Chamber of Commerce (3) Banks (4) Enquiry Agencies The inquiry can be made by either the seller or the buyer regarding: (1) The credit history of the business owner. (2) The public records of the business. (3) The international profile
7、of the business,Inquiry into the above details can help you manage risk, reduce liability and avoid fraud. As such information is considered top secret by a company, it is to be handled with confidence. Most banks are reluctant to provide it directly to unknown traders. Therefore, when checking on a
8、 bank reference you have to make an inquiry to the relevant bank through your own bank. Some banks and inquiry agencies provide credit inquiry forms that can be obtained directly from the banks or downloaded from their websites. When you need such information, just fill in the form,Writing Skills,Ma
9、in Points of Status Enquiry Letters 资信调查信函写作要点 You may include the following points in your status enquiry: (1)Refer to your first business with a new partner (2)State what kind of information you need (3)Express your appreciation and your assurance of treating the information as strictly confidenti
10、al,Main Points of Replies 资信调查信函回复要点,Sometimes the status enquiry letter indicates importance of the reference by submitting the details of the first business and future transactions. And it is important to offer some kind of incentive when asking for a favor of this kind. When the information is re
11、ceived, no matter whether it is favorable or unfavorable, a suitable letter of acknowledgement and thanks must be sent as a feedback. This is no more than common courtesy.,Main Points of Replies,The main contents of replies are as follows: (1)Acknowledge receipt of the enquiry letter. (2)Refer to ac
12、cess of the financial enquiry. (3)Express thanks for the help. (4 )the addressee that everything will be kept in confidence.,Specimen Letters 信函样例,Letter 1 An Enquiry about Credit and Status,Dear Sirs, We have received an order for US$80,000 worth of goods from Delta Co. Ltd, New York, U.S.A. They h
13、ave given your name for reference, saying they have done business with you for the past many years. We shall be most grateful for it as a very great favor if you would kindly let us know in confidence whether they are good for this amount or trustworthy and reliable? Any advice you give us will be t
14、reated strictly confidential and given without any responsibility on your part.,Specimen Letters 信函样例,We are also pleased to perform a similar service for you should the opportunity come. Yours faithfully, (signature) Name,Specimen Letters 信函样例,Letter 2 A favorable Reply to a Status Enquiry,Dear Sir
15、s, We have received your letter of August 17, in which you ask us to inform you something about the credit standing of the corporation and welcome this opportunity to assure you of our complete confidence in the said corporation. The corporation in question was established in 1962 with a capital of
16、USD800,000. Their chief line is an importer and wholesaler of cotton piece goods. They have been dealing with us for over ten years and have always paid his accounts promptly on the set date. On the whole their reputation is good and sound.,Specimen Letters 信函样例,Though the information is given to the best of our belief, and we must ask you to keep it in strict confidence and without any responsibility on our part. Yours faithfully, (signature) Name,Specimen Lette
