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1、商务英语口译教程,Part Two General Business Relations,一般商务往来,Unit 12 Seeing the guest off,This unit includes some general conversations with relation to seeing off, such as how to book ticket for guest, how to see guest off, and how to say goodbye to guest. The learner can learn it according to each situatio
2、n easily and then can easily handle every situation when it happens.,Part Two,Unit 12 Seeing the guest off,Teaching Aims: 1. Knowledge aim: Through the study of this unit, the student will learn how to talk and behave properly when seeing foreign guests off. 2. Skill aim: Students will be able to ma
3、ke conversations according to the given situations. Core Skills: 1. Making a flight reservation 2. Sending the guest to airport 3. Seeing the guest off 4. Expressing good wishes,Part Two,Unit 12 Seeing the guest off,Background Knowledge After the deals, foreign customers will leave for home or the o
4、ther places. At this point, please dont think that all business has come to an end. In fact, how to see foreign customers off plays an important role in maintaining long-term business relationship with foreign partners. Therefore, when foreign customers say good bye to you, as always, you should beh
5、ave friendly and passionately. 达成交易后，外商即将离开回国或前往他处。此时，切记不要以为业务已经结束，万事大吉了。实际上，如何做好送别外商工作对于保持长期的业务关系是十分重要的。所以，在外商辞行时，应一如继往地表现出友好、热情。,Part Two,Unit 12 Seeing the guest off,Section One Situational Dialogue Directions: Students must be able to read/recite these fluently and understand these. Dialogue One
6、 Booking Tickets (Mr. Wilson will fly to Canada the day after tomorrow. Now he is making a call to book air tickets.) W= Mr. Wilson S= staff W: Hello? S: Hello. This is China southern airline reservation office. W: I would like to make a reservation. S: Where do you plan to go? W: From Guangzhou to
7、Canada.,Part Two,Unit 12 Seeing the guest off,S: When do you leave? W: The day after tomorrow, two persons. S: Which class, please? W: Business class S: Let me see. Sorry, but they are all taken. What about the first class? W: Thats OK. S: Your name, please. W: Jack Wilson. J-A-C-K, W-I-L-S-O-N. And
8、 Jim Parker, J-I-M, P-A-R-K-E-R. S: Well, the day after tomorrow is the 15th, two tickets, from Guangzhou to Canada. Flight 59 departs at 10: 00 a.m. W: That sounds good. I will take it. Thank you.,Part Two,Unit 12 Seeing the guest off,Dialogue Two Seeing the Guest Off (Mr. Zhang, the secretary of G
9、uangzhou Textile Corporation, is seeing Mr. Wilson and Mr. parker off at the airport.) Z: Here we are at the airport. W: Thank you very much for coming to see me off, Mr. Zhang. Z: It is my pleasure. It is a pity that you have to go so soon. Is there anything I can do for you? W: No, thanks. Z: I am
10、 sorry we havent done much to help you during your stay here.,Part Two,Unit 12 Seeing the guest off,W: I do appreciate what you have done for me. I have certainly had an excellent time here. During this visit, I am deeply impressed by what I have seen and heard, especially by your hospitality and th
11、oughtfulness. I really dont know how to express my thanks to you. Z: Dont mention it. It has been a great pleasure to have you with us. I am sure your visit will help promote the friendship and understanding between us. I hope you will come here more often in the future.,Part Two,Unit 12 Seeing the
12、guest off,W: Of course I will. Well, please convey my best regards to your general manager, Mr. Ding and your sales manager, Mr. Li, and tell them we appreciate your warm reception. Z: I will do that. I hope you have a good journey. W&P: Thank you. Good bye. Z: Good bye and happy landing.,Part Two,U
13、nit 12 Seeing the guest off,Dialogue Three Checking In (After saying good bye to Mr. Zhang, Mr. Wilson and Mr. Parker are going through the customs.) W= Mr. Wilson S1= staff1 S2=staff2 W: Sir, I need to go through customs. S1: Please fill in the customs declaration form. W: Here is my passport and c
14、ustoms declaration form. S1: All done. Here you go. W: Can you tell me where I can check my luggage in? S1: After you clear customs, you will be able to check your luggage. W: Thank you.,Part Two,Unit 12 Seeing the guest off,(After going through customs.) S2: May I have a look at your ticket and pas
15、sport, pleaser? W: Here you are. S2: Window seat or aisle seat? W: Window seat, please. S2: Would you like to check any luggage? W: Yes, I would like to check the three pieces. S2: What are inside your case? W: Most of them are clothes and gifts. S2: Could you label your luggage and put it on the sc
16、ales, please? W: OK. S2: Here is your ticket, boarding pass and passport. Please go to Gate 9 for boarding. Have a nice trip.,Part Two,Unit 12 Seeing the guest off,Useful Patterns 1. Words and Phrases 1) reservation rez,vein n. 预订；保留；(印第安人的)居留地 2) promote pr,mut vt. 促进，增进，发扬；提升；宣传，推销 3) convey kn,vei vt. 表达，传达，传递；运送，输送 4) impress im,pres, ,impres vt. 给以深刻的印象，使铭记；印，压印 5) declaration dekl,rein n. 宣布，宣告；宣言，声明(书)；申报 6) ai
