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1、Wal-Marts human resource management and leadership(A) the partner policy - employees are the companys source of strength(B) profit sharing plans Employee Stock Purchase Plan losses incentive scheme(C) open-door policy(D) to grant employees the right to participate(E) the public servant leadership(F)
2、 cost savings(G) the customer is God(A) the partner policy - employees are the companys source of strengthIn terms of Wal-Marts employees are not called employees, referred to as partners or colleagues. Although just a simple call, but it reflects the respect for human beings.(1) good communication:
3、 The company has always been top priority to communicate with employees, company executives the implementation of management by walking around, shop managers office door is always open, and some store office door, so that each employee can at any time went in to present their views.(2) business oper
4、ations transparency: Wal-Mart believe that allowing employees to maximize the only way to do well, and all employees to grasp the companys business metrics.（3）Establish lifelong training mechanism: employees are the greatest wealth in Wal-Mart, Wal-Mart emphasis on staff training and education, the
5、establishment of an effective mechanism for training, a lot of money to be guaranteed. Wal-Mart for the staff arranged a series of training, induction training, technical training, job training, overseas training, and all managers will receive leadership training, in order to allow the employees to
6、progress, the company offers a large number of training courses give them the opportunity of self-worth. .（4） great importance of learning and a sense of responsibilityInternal promotion system: the performance of every employee, the Human Resources Department will conduct regular important basis of
7、 the written assessment will serve as the employees get promotion in post upgrade in the future. In addition to the selection of existing talents from within the company, Wal-Mart from outside the timely introduction of high-level talent to add fresh blood to enrich the companys human reserves.(B) p
8、rofit sharing plans Employee Stock Purchase Plan losses incentive scheme1.1971 years, Wal-Mart implemented a profit-sharing plan by all staff involved in: work 1000 hours a year in Wal-Mart work more than two years and employees are eligible to share the companys profits for the year. As of the 1990
9、s, the profit-sharing plans total about $ 1.8 billion. This program enables staff to unprecedented enthusiasm.Staff through payroll deduction to buy shares below 15% of the market value of the price. Such employees interests and the interests of the company stake to achieve a true sense of partnersh
10、ip.3 If a store is able to wear and tear to maintain the goals of the companys store employees will be eligible for bonuses up to $ 200. This plan embodies the principles of the partnership principle is also greatly reduced the companys attrition rate, saving operating expenses.(C) open-door policyW
11、al-Marts emphasis on the communication of information, to propose and implement the open door policy, employees any time, place, as long as there are ideas or opinions, may be made orally or in writing with management, even the president communicate, and without fear of reprisal .(D) to grant employ
12、ees the right to participateTogether with the staff to master many of the indicators of the companys operating principles is constantly upgrading the entire company. Share information and responsibility is the core of the partnership. Employees only to fully understand the business progress, and wil
13、l produce a sense of responsibility and participation. Employees aware of their importance in the company will strive to achieve better results. The development of the company, the more it is necessary to delegate responsibility and authority to the first line of the staff, especially department man
14、agers clean up the shelves and chat with customers.(E) the public servant leadershipServant leadership is one of the corporate culture advocated by Wal-Mart founder Sam Walton. In simple terms, the team leader for the service of others. Servant leadership is a do everything to help the team to compl
15、ete the work, leadership, and promote the perfect combination of individual efforts and teamwork. The servant of the leading service, including his employees, his subordinates, his colleagues, his partners, customers of the shopping malls and community neighbors. Leadership with a global vision, pub
16、lic servant leadership is to provide guidance for others while taking into account the needs of others, the ability of leaders to achieve collective goals. Organizational relationships between leaders and employees is an inverted pyramid, the most basic level of leadership throughout the stent, the staff is the cornerstone of the middle, the customer is always the first place. Leaders serve for staffers, employees fo
