《chapter-1----人力资源管理导论》由会员分享，可在线阅读，更多相关《chapter-1----人力资源管理导论（55页珍藏版）》请在金锄头文库上搜索。
1、Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall,Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall,第1章 人力资源管理导论,Introduction,Stanfords Restaurant in Lake Oswego,? Summarize the passage（P2）,Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall,14,Explai
2、n what human resource management is. Show with examples why human resource management is important to all managers. Illustrate the human resources responsibilities of line and staff (HR) managers. Briefly discuss and illustrate each of the important trends influencing human resource management. List
3、 and briefly describe important trends in human resource management.,LEARNING OUTCOMES,Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall,15,解释什么是人力资源管理 举例说明为什么人力资源管理对所有的管理者而言都很重要。 说明直线管理人员和职能（人力资源）管理人员在人力资源管理中各自承担的职责。 简要说明和阐述会对人力资源管理产生影响的每一种重要趋势。 列举并简要描述人力资源管理的若干重要发展趋势。,学习目标,Key Poi
4、nt,Explain what human resource management is. Illustrate the human resources responsibilities of line and staff (HR) managers. List and briefly describe important trends in human resource management.,重点,解释什么是人力资源管理。 说明直线管理人员和职能（人力资源）管理人员在人力资源管理中各自承担的职责。 列举并简要描述人力资源管理的若干重要发展趋势。,Difficult Point,Import
5、ant trends in human resource management.,难点,人力资源管理的若干重要发展趋势,1. 1)What is Human Resource Management (HRM)?,In your own words (En/Ch),Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall,111,Human Resource Management at Work,What Is Human Resource Management (HRM)? The process of acquiri
6、ng, training, appraising, and compensating employees, and of attending to their labor relations, health and safety, and fairness concerns.,Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall,112,1. 1)组织中的人力资源管理,什么是人力资源管理(HRM)? 人力资源管理是一个获取、培训、评价和报酬员工的过程，同时也是一个关注劳工关系、健康和安全以及与公平等方面问题的过程。
7、,Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall,113,2)HRM Relates to M? The Management Process,Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall,114,管理过程,Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall,115,Human Resource Management Processes,Co
8、pyright 2011 Pearson Education, Inc. publishing as Prentice Hall,116,人力资源管理流程,2. Why is HRM important to all managers?,Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall,118,2. Personnel Mistakes (Importance of HRM),Hire the wrong person for the job Experience high turnover Have your
9、 people not doing their best Waste time with useless interviews Have your firm in court because of discriminatory actions Have some employees think their salaries are unfair and inequitable relative to others in the organization Allow a lack of training to undermine your departments effectiveness Co
10、mmit any unfair labor practices,Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall,119,2. 人事工作的错误（人力资源管理的重要性）,雇用了不合适的人来承担某一职位 员工的流动率很高 不能让自己的员工把工作做到最好 在没用的面试浪费了很多时间 由于采取了歧视性的做法而使公司被诉诸法庭 员工觉得自己的薪资与组织中的其他人相比不公平 因员工受到的培训不足而导致本部门的工作有效性受损 发生任何不公正的劳资关系行为,Copyright 2011 Pearson Education, I
11、nc. publishing as Prentice Hall,120,3. Line and Staff Aspects of HRM,Line Manager Is authorized (has line authority) to direct the work of subordinates and is responsible for accomplishing the organizations tasks. Staff Manager Assists and advises line managers. Has functional authority to coordinat
12、e personnel activities and enforce organization policies.,Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall,121,3. 直线管理和职能管理中的人力资源管理,直线经理 拥有直线权力来指挥下属并为组织任务的完成负责。 职能经理 协助直线经理，向其提建议 拥有职能权力来协调人事活动和强化组织政策,Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall,122,Line Manage
13、rs HRM Responsibilities,Placing the right person on the right job Starting new employees in the organization (orientation) Training employees for jobs that are new to them Improving the job performance of each person Gaining creative cooperation and developing smooth working relationships Interpreti
14、ng the firms policies and procedures Controlling labor costs Developing the abilities of each person Creating and maintaining department morale Protecting employees health and physical condition,Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall,123,直线经理的人力资源管理责任,1把正确的人放到正确的职位上去 2使新员
15、工融入组织（入职引导） 3培训员工承担新的职位 4改进每一位员工的工作绩效 5争取他人的合作，建立顺畅的工作关系 6解释公司的政策和程序 7控制劳动力成本 8开发每一位员工的能力 9创造并维持部门员工的工作士气 10保护员工的健康和身体状况,Trends New methods,Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall,124,Human Resource Managers Duties,Copyright 2011 Pearson Education, Inc. publishing as Prent
16、ice Hall,125,人力资源经理的职责,Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall,126,Human Resource Specialties,Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall,127,人力资源专家,Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall,128,New Approaches to Organizing HR,Case: IBM company build 3 different teams for service,Copyright 2011 Pearson Education, Inc. publishing as
