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1、技术资料:来自 L201 原装墨仓式一体机（对其他类似问题均适用）Q: 无法安装打印机驱动，没有 Print Spooler 服务，如何解决？A:文档编号：340046一、现象描述：安装驱动提示“RPC 服务不可用”如图（1），或者点击添加打印机提示 “操作无法完成”如图（2）。图（1）RPC 服务不可用图（2 ）操作无法完成二、原因分析：原因一：Print Spooler 服务是管理所有本地和网络打印队列及控制所有打印工作。如果此服务被停用，本地计算机上的打印将不可用。如果此服务被禁用，任何依赖于它的服务将无法启用。 原因二：造成此问题的原因是系统文件遭到了破坏，导致 Print Spool
2、er 消失。三、解决方法：原因一的解决方案：启动 Print Spooler 服务。操作步骤如下：鼠标右键点击“我的电脑”“管理”“服务和应用程序”“服务”右键点击“Print Spooler”选择“启动”。图（3 ）无 Print Spooler 服务原因二的解决方案：按下面的步骤来修复被删除或损坏的文件：1、新建一个记事本输入如下内容：Windows Registry Editor Version 5.00HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesSpoolerDependOnService=hex(7):52,00,50,00,43
3、,00,53,00,53,00,00,00,00,00Description=将文件加载到内存中以便迟后打印。 DisplayName=Print SpoolerErrorControl=dword:00000001FailureActions=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,e8,47, 0c,00,01,00,00,00,60,ea,00,00,01,00,00,00,60,ea,00,00,00,00,00,00,00,00,00,00Group=SpoolerGroupImagePath=hex(2):25,00,
4、53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,00,70,00,6f,00,6f,00,6c,00,73,00,76,00,2e,00,65,00,78,00,65,00,00,00ObjectName=LocalSystemType=dword:00000110Start=dword:00000002HKEY_LOCAL_MACHINESYSTEMCurrentControlSetS
5、ervicesSpoolerPerformanceHKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesSpoolerParametersClose=PerfCloseCollect=PerfCollectCollect Timeout=dword:000007d0Library=winspool.drvObject List=1450Open=PerfOpenOpen Timeout=dword:00000fa0WbemAdapFileSignature=hex:b6,69,32,f1,cc,60,91,0e,38,f9,a0,87,63,c5,0
6、b,d8WbemAdapFileTime=hex:60,a8,de,cd,5a,2f,c4,01WbemAdapFileSize=dword:00020200WbemAdapStatus=dword:00000000HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesSpoolerSecuritySecurity=hex:01,00,14,80,90,00,00,00,9c,00,00,00,14,00,00,00,30,00,00,00,02,00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,0
7、0,00,00,00,00,01,00,00,00,00,02,00,60,00,04,00,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,0b,00,00,00,00,00,18,00,9d,01,02,00,01,02,00,00,00,00,00,05,20,00,00,00,23,02,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,20,02,00,00,00,00,14,00,fd,01,02,00,01,01,00,00,00,00,0
8、0,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesSpoolerEnum0=RootLEGACY_SPOOLER0000Count=dword:00000001NextInstance=dword:00000001再将文件扩展名改为*.reg（如下图所示）双击注册表文件“Print Spooler.reg”，出现确认窗口，选择“是”修复注册表如图（4）；图（4 ）确认提示2、重新启动电脑，就可以启动动 Print Spooler 服务；3、重新安装驱动程序。
