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1、ESQUELGROUP一eAsGhoup国Tua廷/TableofContentsEsouLrour“IntroductiontoThomasGroup,Inc.“TotalCycleTimeatEsquelGroup*TCTBasics*CrossFunctionalTeams“ProcessMapping“Measurementis*BarrierRemoval*BarrierCharacterizationUsingCause&EffectDiagrams“CyclesofLearningandEffectiveMeetingManagement一-ThavAsGRbupe噩/Whati
2、stheThomasGroup2EsouLnour“Weareauniqueinternationalmanagementservicescompanythathelpsclientsimprovetheircompetitivenessandfinancialperformance*Foundedin1978;annualcompoundgrowth30%*Over200seniormanagementexecutiveswithbroadskills&experience*AverageoperationsmanaqementexperienceperResultantis22years*
3、ProprietaryTotalCycleTimeMethodologytoimplementchange*GlobalHeadquartersLocations:Dallas,DetroitFrankfurt,SingaporeandHongKong*Over300successfulcycletimereductionprogramssThavAsGRbupeEsouLGrourTGIMissionToMakeBusinessesCompetitiveByUsingTotalCycleTimeeToDrive“/mprovedResponsivenessand.“AcceleratedRe
4、sultsusing“MMinimumFResources一-ThavAsGRbupgWhatWasThomasGroupsRolesCeueAtEsquel?“Omittedtoimprovedresults*DefinebusinessprocessescriticaltoEsquelscompetitiveness,EstablishaggressiveperformancetargetsatwhichEsquelisenititisdicoperats.dramaticimiprovementsoverbaseline“ApplyThomasGrouprsTotalCycleTimem
5、ethodologytohelpEsquelreachentitledperformance.withineighteenmonthssThavAsGRbupEESQUELGROUP茅CorporateCompetitivenessissquLaourDrivenbythe3RsRRespondingquicklytocustomersneedsforpresentandfutureproducts&services.RResultsacceleration,particularlyinfastdelivery,lowercostsandimprovedquality.F署Res。IIrcee
6、ffactiveness,Particularlyinpeoplecosisandcashiied-up-Faster&BetterResultsthantheCompetition-ButusingfewerResourcesthantheCompetitionsThavAsGRbupgBusinessasaseriesofProcessesEsouLGrourLLLprsizesses0rgamzizatioms(WRe扬erQzN/Ctrizg,5eryices,deyelopze12t50fpare,etc.)Qrecomposedof4seriesofQifferentpzsizes
7、sDrOCESSes。Thesebusinessbrocessstepsnitistbe:*“Documentedandanalyzedtoensurethateachhase“Canbeexecutedintheaizipztie*“HavethehighestpossibleaccuracyorPirstPass左eQ.ThavAsGspupTotalCycleTime(TCT)drivesaiutLotpImprovementThetimeittakesinallbusinessprocessesfromidentificationofanunmetmarketneedUn传thatne
8、edissatisfied.CycleTime/*Thetimeittakestogetsomethingd。n0“Manufactureaprodut.Developaproduct“Deliveraservice“Installafactory.Reducecosts“Improvequality“Thetime片takesiochangetheway3companydoesthings:。Moadipiciutinchange一eThavAsGRbup2TotalCycleTime(TCT)drivesaitutLotpImprovementASuccessfulTCTProgramsuccessfullyreducesthecycletimesofallidentifiedbusinessprOCessesandintegratestheseprocessesintoaseamilesstotalbusinessProcesswitharaiainiunaYotalCycleTimesThavAsGRbupe