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1、尊敬的贵宾： 感谢您下榻悦耕园。 我谨代表酒店管理层和所有员工，热烈欢迎您光临悦耕园。 希望阁下在悦耕园随处都可以感受到舒适和家的感觉。 如果您有任何需要，敬请联系我们，我本人和我的团队成员都会竭诚为您服务。 我们期待为阁下创造一个难忘而与众不同的入住体验。此致 祝居停愉快！ 总经理悦耕园 Dear Valued Guest, On behalf of the management and our associates, I want to extend to you a warm welcome to Yue Geng Yuan. At Hotel, customer satisfactio
2、n is our primary goal, we certainly hope that our overall services meet with your satisfaction and we look forward to welcome you back again many times in the future.If there is anything that we can do to make your stay more enjoyable, please do let me know personally.Yours SincerelyGeneral ManagerY
3、ue Geng Yuan酒 店 服 务空气调节酒店内全面设有冷暖空气调节，每间客房安装有独立恒温调节器。如需帮助，请联络客房服务中心。大堂副理酒店大堂副理竭诚为阁下提供多方面的协助，如需帮助，请联系客务总机。行李服务如需要协助运送行李，请与客务总机联络。酒店亦设有退房后寄存行李服务。早餐服务为方便替阁下作出妥善安排，如您需要次日房间早餐服务，请致电送餐部。退房时间退房时间为正午十二时正。如有需要延迟至下午六时前退房，须另加半日房租；如在下午六时后退房则作全日计算。有关延迟退房事宜，请与前台接待处联络。支票本酒店恕不接受任何私人支票。信用卡本酒店接受下列信用卡：美国运通卡、万事达、大来、JCB、
4、VISA、中国银联的信用卡。饮用开水如需补充冰粒，请联络客房服务中心。房间备有电热水壶供客人使用。洗衣服务酒店提供洗衣服务。请将需要洗熨之衣物交给服务员，或联系客房服务中心收取衣物。十二时前收取的洗衣，当天送回。有关特快洗衣及其它服务详情，请参阅于干洗及洗衣价目表。客房匙卡为安全起见，请阁下将匙卡及欢迎卡分开存放。在离开酒店之前，请把匙卡交回接待处。医疗服务请联络客务总机。酒店财物酒店财物如被有意或无意破坏，一律按酒店要求赔偿。客房服务阁下如需要额外的枕头、被褥或其它客房服务，请联络客房服务中心。商务中心位于酒店五楼，为商旅人士提供全面的商业服务，包括无线及宽频高速上网、国际长途电话、传真、中
5、英文打字、复印、过塑、文件装订等。查询详情请联络客务总机。传真传真表格存放在阁下客房的书桌抽屉内，如需发送传真，请到商务中心或联络客务总机。互联网服务为方便住客上网，酒店在客房内提供免费高速上网接口，网线放在写字台面上。阁下可以通过简单的“即插即用”技术，无需要新设置手提电脑便可直接上网。如需查询请与客务总机联络。客房内宽带网线仅供阁下在房间内上网使用。如需购买此网线，请联络客务总机。礼宾车服务本酒店为宾客提供专业礼宾车服务。查询详情，请与客务总机联络。遗留物件如阁下在酒店范围内遗留私人物件，请与客房服务中心联络。邮政服务有关邮政服务，请向位于大堂的礼宾部查询。来信或包裹可在礼宾部领取。小型酒
6、吧取用冰箱内的饮品或甜酒，须按价目表向住客记账收费。如需补充，请与客房服务中心联络。宠物非常抱歉，为所有酒店客人着想，酒店不接待任何宠物。 电压系统 220伏特50回转。万能撃及变压器可联络客房服务中心借取。宗教服务查询详情，请与客务总机联络。 客房餐饮服务本酒店提供二十四小时的客房餐饮服务，请参阅后页之客房餐饮服务及餐牌，并联络酒店送餐部。 客房保险箱具体使用方法请参阅客房内的保险箱操作指南。计程车服务如需预约，请与客务总机联络。电话服务阁下可在客房内直拨国际/国内电话。 有关国内/国外区域及国家号码，请参阅后页之电话使用指南。如指南内没有阁下需要之号码，可向客务总机查询。电视及电影精选阁下
7、可通过客房内的彩色电视机收看中国中央电视台、粤港两地电视台之节目，以及卫星频道电视台的中外电影。订票服务有关预订机票，请与客务总机联络。访客如没有住客相陪，外来访客不得进入酒店客房楼层；所有访客必须在晚上十一时前离开。叫醒服务请联络客务总机代作安排。请勿打扰如阁下不希望受到打扰，请将“请勿打扰”灯的开关开启，并通知客务总机不要把来电接驳到客房。GUSET SERCICESAir-conditioning and HeatingThe hotel is air-conditioned throughout. There are individual thermostatic control sw
8、itches in all of the guest rooms. For assistance, please contact the Service Center.Assistant ManagerShould you have any problem or any special request, please do not hesitate to contact the Assistant Manager via the Operator.Luggage Service For luggage collection, please contact the operator . Arra
9、ngements can be made to have your luggage stored after check-out.Breakfast ServiceFor breakfast arrangement, if you need the next day breakfast service, please contact Room Service.Check-Out TimeCheck-out time is 12:00 noon. An additional 50% of the daily room rate will be charged for the extended c
10、heck-out time until 6:00pm. Any departure later than 6:00pm will be charge a full-day room rate. For late check-out, please contact the Front Desk reception.ChequeWe regret that personal cheques are not accepted.Credit CardWe accept all major credit cards such as American Express, Master Card, Diner
11、s Club, JCB, Visa, China UnionPay credit cards.Drinking-WaterA boiler is placed for boiling hot water in the guest room. For replenishment of ice-cube, please contact the Service Centre.Laundry and Dry-cleaningA Laundry Service is available. Please give your laundry to the room attendant or contact
12、the Service Center for laundry collection. If you send your laundry before 12:00 noon, you will receive your laundry on the same day. For the express laundry or other service details, please refer to the laundry and dry-cleaning list.Guest-Room KeycardFor safety purpose, we suggest that you keep the
13、 keycard separate from your welcome card. Please return your keycard to the reception before check-out.Medical ServicePlease contact the Operator.Hotel Property Guests will be responsible for the compensation of any damage done to hotel property due to carelessness, negligence or willful act.Houseke
14、epingFor extra pillows, quilts or any additional room supplies and service, please contact the Service Center.Business CentreThe Business Centre located on the 5th floor provides international travelers with an “office away from the office” where they can work. Available services are: internet, IDD,
15、 fax, Chinese & English typing, photocopying, plastic lamination, binding and so on. Please contact the Operator for further assistance.FaxFax forms are available in the desk drawer of your room. For an outgoing fax, kindly go to the Business Centre or contact the Operator for dispatch.Internet AccessFor your convenience, compliment
