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1、Wheres the trust?,8 mao could cure a disease which requires 100,000 yuan?,A 6-day-old baby,Congenital glant colon（先天性巨结肠）,Received the radical macrosigmoid operation（巨结肠根治术）,A 15-month-old boy:Hand-foot-and-mouth disease.Seriously ill in ICU.His parents:doubted about the doctorsrecorded the whole co
2、urse of diagnosis and treatment.,reason,What makes such a terrible misunderstanding between doctors and patients?,Doctors or patients,Who is chiefly responsible for this problem?,Oath and Promise,What cant we forget?,What do we care about?,Your pain and sadness,Which would we chose, Benefits or mora
3、ls?,How to eliminate distrust?,How to live in harmonious ?,What should patients do ?,What should I do?,intention,Harmonious Relationship,I am sick, please help me !,For the Patient .,Sharing Your Point of View With Your Doctor,Choosing a Relationship Style,Learning the Information,Actively Cooperate
4、 with Your Doctor,Understand and Respect Your Doctors Work,Sharing Your Point of View With Your Doctor,Being honest about your viewpoint. Let your doctor know what are you thinking about.Heed reasonable warnings suggested by your doctor.When requesting a especial treatment, a friendly and firm reque
5、st is likely to work best.,Choosing a Relationship Style,Different styles,The “traditional“ doctor-patient relationship, the doctor leads and the patient follows,Partnership, where both doctor and patient contribute to the decision-making process,Some patients prefer to make decisions and use a doct
6、or primarily as a consultant.,None of these relationship styles is right or wrong.,Let your doctor know which style you prefer.,Learning the Information,You can get the information of your disease from websites, hotlines and community organizations Ask your doctor specific questions during your visi
7、t. Self-learning should not be a substitute.,Actively Cooperate with Your Doctor,Cooperate with your doctors diagnosis and treatment, trust your dotor, tell him/her your true medical history, symptoms and your condition.Actively tell your doctor how you feel in the process of the treatment.,Understa
8、nd and Respect Your Doctors Work,Understand and respect your doctors work, personality and power, do your best to establish harmonious patient-doctor relationship. Never do these barbarous actions, e.g. despise your doctor, extort medicine, enforce special examination and treatment, abuse your docto
9、r in the foulest languages, menace your doctor and assault your doctor,For the Doctor .,Effective Doctor Patient Communication,gathering data, establishing a therapeutic rapport educating the patient,Supporting Your Patients Interests,Supporting Your Patients Interests,Support patient interest in mo
10、nitoring and treatmentPatients will often be willing to follow a doctors best-supported recommendations,Being Flexible With Your Responses,Being Flexible With Your Responses,The expectation that patients will passively follow orders simply wont work with everyone, certainly not when doctors have no
11、hard answers for many questions.To cope effectively, doctors must learn how each person wants to be treated.,Describing Both Sides of the Issues,Describing Both Sides of the Issues,Be prepared to describe both sides of the medical issues that confront patients, and do not feel insulted if the patien
12、t chooses a different option than you recommend. Today, many people take a strong role in the decision-making process. Doctors should help persuade patients to do what makes sense.,Responding Medically,Not Pushing Your Patient,Dont push patients to begin treatment before s/he is ready to commit.,IF YOU ARE A DOCTOR,Every body, personality and condition is very unique and must be treated as such.A very thorough history and exam is necessary.,Nice Doctors Better DoctorsNice Doctors Better Doctors,Common Goal,ThankYou,
