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1、州与地方政府绩效管理的策略与经验TwoTheoriesofPerformanceManagement“MWake-the-Managers-Manage“(competition)-E.g.,Marketsworksbetterthanhierarchy“Letthe-Managers-Manage“(flexibility)-Closetoproblemsandknowhowtofixthemifempowered俄勒冈州一4millionresidents,98ksquaremiles一Initiatedaseriesofstrategicplanninginthe1990s一3overa
2、llgoals。QualityjobsforallOegonians“。Safecaringandengagedcommunities,Healthyandsustainableenvironments一CreatedtheOregonBenchmarkstoImeasureprogressinsevencategories:*Economy“Education*Civicengagement*Socialsupport*Publicsafety*Communitydevelopment*Naturalenvironment一Stateagencieshayetodevelopperforma
3、ncemeasures一LinkedtopolicymalktingandbudgetingprOCesSnhouRobngLinslomKaySHesandKalieyJones7011-SasPedomanceBssedBudgeinginBoomandBustYearAnAnayicalFamewokandSuveyoliheSaiesPublcAdninstaionRevew710Mayuuna370388Seehtp/oregongoWDASIOPBIKPM_Inksshtml弗吉尼亚州-8millionresidentsand42,700squaremilesOneofthefor
4、emostPMstates“Createdaweb-basedcentralPMdatabase“Citizenscangetinformationonstateylocalgovernmentexpendituresandrevenues*CitizenscancomparebudgetstoactualspendingandanalyzegovernmentchargeandtransactionsattheagencylevelandtrackindividualchargeitemsStrategicgoal一KeepVirginiagovernmenttran3pafent及acpO
5、UniabieGoohttpyldatapointapawirginiagowFlorida17millionresidents一65,800squaremiles。Georgia-10millionresidents一59,400squaremiles。Texas-23millionresidents一268,000squaremile;婷PerformanceManagementinTX,GA&FLRecruitmentHirngTradition|Centralpersonnel|Centralpersonnelofficeconductstestsforalalcivilofficep
6、ostsalolassifiedpositionsservice|positionsJobopeningisrequiredtobepostedforasSystemscertainperiodoftimebeforeitcanbefiledTexasAgenciesarefree|AgenciesdevelopownproceduresfortorecruitastheySee仕screeningandhiningEliminatedwrittenexamsformostpositions,indralyonSKAsraferanceafinterviewsJobofferscanbemad
7、ewithnowaitingGeorgia|SimilartoTexas|真ftoTexasFlorida|SimilartoTexas|SimilartoTexasContractsoutitsrecrutmenttoaprivatecompanyPromotonDowsiznDiscpineandDisnisaTraditonal|Fomalwtten|BumpingrightFommalproceduresfordiscplningcvItestserionyanddismissingemployeessenice|andveteranssysen|preferenceTexas|Age
8、ncesmay|ExceptforlawAgencesestablshownpromoleashey|enforcementthereisno|proceduresfordiscpineandseeftusing。|seniontyorbumpngdemissalSKAsheferences|gencesmayeiminate|Appealsgotocommiteesof/inerviewsposiionsastheyseeft|peersandmanagersandstopatGeogis|SimiartoTexas|Employeeshiedafer|RHBPIPYEKSKIorleve7
9、W196havenobumpingrightsIfhredbefors7/1I26andnavenatsoespd3p0伽IonhavsseriontyFlorda|SimiartoTexas|88希njaseiminaled|Classifedemployeesmayappealforilsitsengeyees|sdversejabactonsiosgereyfexceptiornuressheadthePublcEmployeefrefghtersandlawRelatonsCommission,ortheenlorcemend).agencies|DistictCourtofAppea
10、tsarefreetoeiminateLayoftsandranslersarenotposiionsandpeopleas|appealableifeys6s亿CompensationTradiionalcviservicesSystemPayisdictatedbyjobclassifcatonandstepincreaseRaisesareautomaticasemployeesmoveuppayslepswithinajobclassTexasFornon-supervisorypositionsemployeesdontautomaticalymoveupwithinsteps;ma
11、nagersmustdemonstratethatanemployeedeservesthencreaseForsupervisonyposiions,agenciesarefeetopayanyamountwithinthatscalebasedonperfomanceExtraordinaryraises(above6%)mustbeclearedthroughtheTexasStateAuditorsOffceCompensatonforlawenforcerentpcsitonsisunders余rmalauionaiicstensystermGeorgiaForunalassifed
12、employees,agenciesarefreetopaywhatevertheywishAllowsmanagerstograntopperformersaone-imebonusattheiFlorida殃8唐JarefeetocompensateemployeeswihinwhateverrangeapplestoaparicularjobclassManagershavethepowertograntbonusestiedtomeasurablesavingsgeneratedbyanemployeeorgroupofemployees影响Manageat-willemployeesmoreeffectively?。Concernsaboutequityandpoliticalabuse2Lowermorale,fearofretribution,andlackofsharedvalues?
