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1、培训者：岳明琪,由上海锐普广告有限公司提供,Clean Toilet 清洁洗手间,OBJECTIVE 目的,Provide clean facility for guests to use so as to show our welcome and respect. 提供清洁的设施供客人使用显示我们的欢迎和尊重,PROCEDURES 流程,过渡页,点击添加标题,1. Clean toilet 清洁卫生间 Prepare instrument-basket, the close stool-brush, the basin cleanser (Jie Kang and all-around cl
2、eaning agent), the green cloth, and the notice board. 准备工具篮，马桶刷，面盆刷清洁剂（康洁和全能清洁剂），绿色百洁布，告示牌 WHY为什么：To work effectively以便更有效的工作 Start to work, put the notice board outside the toilet, make sure it is obvious to be seen开始工作。将工作牌放在卫生间门口明显位置。 WHY为什么：To remind the guests.以便提醒客人,点击添加题,2、Knock the door 敲门 K
3、nock the door of the toilet, use the second joint of the middle figure to knock it for three times, and wait for three seconds, then ask if there is anyone in it. After knocking for three times, push the door softly, to make sure theres nobody there.(Refers specifically for going into the toilet of
4、the opposite sex) 开始敲卫生间门，用中指第二关节轻轻敲门三声、间隔三秒同时问“卫生间里面有人吗？”连敲三次。轻轻推开门时，为了确保里面没有人，再进入。（这里专指进入异性卫生间时） WHY为什么：To notice the guests to get prepared.以便提前通知客人，让客人做好准备,3.Pick up rubbish .收垃圾,Collecting the rubbish first, then use the dry cloth to clean the rubbish ban. And put the new rubbish bag in it. Cle
5、an-up the ashtray, then put it back. 进入卫生间后先收垃圾，用干湿抹布擦干净 垃圾桶内外。并套上干净的垃圾袋。清倒烟灰缸内垃圾，并擦干净内外放回原出处。 WHY为什么：Make the guests feel cozy, and easy to stay. 让客人感到干净整洁，便于客人使用。,4. Clean establishment 清洁设施设备,Put the Kang Jie cleanse in the close stool and the urinal to soak.将马桶、小便器内倒入康洁洁厕剂浸泡几分钟。 WHY为什么：To help t
6、o make the cleaning work. Easily. 为了让其反应便于清洁干净,5. Clean close stool 洗马桶,During the soaking time, the cleaner use the wet and dry cloth to clean the separate board, the wall and the toilet paper rack make the toilet paper in the shape of triangle.在浸泡时保洁员分别用干湿抹布擦分隔板、墙面、卫生卷纸架，并将卫生纸折成三角形。 WHY为什么：To safe
7、 time.为了节省时间 Time to clean the close stool, make the brush dig into the cleanser, and brush the flat water tank, the seat, the base and the outlet in it.反应时间到时，开始清洁马桶，将马桶刷上蘸上清洁剂开始刷水箱盖板、座圈、底座和马桶内部表面出水口和下水口。 WHY为什么：To make the rooms be cleaned completely, to make the guests use it assured. 为了达到彻底清洁效果，
8、让客人用得放心。,6. Wash, water 冲洗，过水,Push the flash switch, put the brush into the water and clean the flat water tank, the seat, the base and the outlet in it. 然后将冲水开关按下，将马桶刷放到马桶内边冲水边用蘸上水的马桶刷刷干净马桶水箱盖板、座圈、底座和马桶内部表面出水口和下水口。 WHY为什么： To clean the cleanse on the brush.为了将刷上的清洁剂过水过干净。 Use the wet cloth to clean
9、 the flat water tank, the seat, the base and the outlet in it. And use the dry one to clean them again. 用半湿抹布干净马桶水箱、冲水开关、盖板、座圈、底座 用干抹布擦干净马桶水箱、冲水开关、盖板、座圈、底座,8. Clean urinal 清小便器,Move the ashtray from the urinal to another one.将小便器上烟灰缸及底座一起移至另一个小便器上Use the brush and the cleanser to clean the top, the
10、both sides, the base , and the outlet of the urinal. 用马桶刷蘸上清洁剂开始刷小便器顶部、两侧面、底部及小便器内壁出水口和下水口。 9. Urinal watering小便器过水 Use the brush and the cleanser to clean the top, the both sides, the base , and the outlet of the urinal. 用马桶刷蘸上清洁剂开始刷小便器顶部、两侧面、底部及小便器内壁出水口和下水口。 10.清洁干净小便器,Use the sensor to water the
11、urinal, brush the top, the both sides, the base , and the outlet of the urinal, avoid the sensor. 过感应器往小便器内放水 用马桶刷蘸上水刷洗小便器顶部、两侧面、底部及内壁，注意避开感应器。 用湿抹布擦干净小便器顶部、侧面及底部 用干抹布擦干净小便器顶部侧面及底部。用同样方法擦洗其它马桶和小便器。 将烟灰缸复位，按标准要求摆放好位置。,11 Clean face-basin, face-board 清面盆，面台,Use the wet cloth to clean the rest of the w
12、all, separate board, frame, the drier, and the paper box. 用半湿抹布擦剩余的墙面、分隔板、画框、烘手机、擦手纸盒 Use the dry and wet cloth to clean the mirror, keep it out of the water marks用干湿抹布擦干净卫生间内镜子，保持干净整洁，无水印，无水渍。 12,Clean tidy table-board清洁干净台面 Spray the disinfectant on the basin brush, brush the sink, and make it spr
13、ead well.将快活消毒剂喷在面盆刷上，刷洗台面，均匀涂开。 With the disinfectant to brush the tap, the basin, and the outlet. 将消毒剂喷在面盆刷上，刷洗水龙头，面盆，出水口，下水口。 Open the outlet, use the basin brush to brush the board and the basin. 打开水龙头冲水，用面盆刷刷台面，面盆。 Use the glass brush to brush the water on the sink, from the inside out. 用玻璃刮刮洗台
14、面上的水，由外向内，向台面内刮水。 Use the wet cloth to clean the board of the sink, tap and the basin. 用半湿抹布擦干净台面，水龙头，面盆。 Use the pain dry cloth to clean the board of the sink, tap and the basin. 用平纹干抹布擦干净台面，面盆，水龙头。,13.Clean ground 清地面,Put the disinfectant on the green cloth, polish the floor, and make it uniform.
15、将快活消毒清洁剂喷在绿色百洁布上，均匀打磨地面，直至起泡。 Clean the cleanser with the water. 将地面上清洁剂用水冲洗干净。 Use the glass brush to brush the water to the floor drain. 用玻璃刮将地面上的水向地漏方向刮。 Use the dry cloth to clean the water marks on the floor, including the floor drain, 用干湿抹布擦干净地面上遗留下的水印， 包括地漏。,14.Ending收尾工作,Put the instruments into the instrument basket. 收起所有的工具，放入工具篮。 Add the stuff that the guests need. 补充客用品。 抽纸 洗手液 擦手纸 小毛巾 卷纸,2018/9/11,谢谢观赏,岳明琪,下次再见,
