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1、*1Unit Eight Unit Eight ShipmentShipment*2Shipping Details Confirmation 讨论装运细节 在生产的同时，往往需要和客户 确认具体的出运方式。虽然报价 的时候也许协商过一些条款，比 如装运港，海运还是空运，整柜 还是散货等。但在实际操作中 ， 也许还会有一些困难或误差。所 以在出货前，必须跟客户详细谈 论出运的细节。*3Subject: Shipping details for #W-YK153Dear Clair, The goods were completely passed the re- inspection by S
2、GS. I have contacted with forwarder, and was advised the cargo cut-off date 12/27. But the CBM is just 19.2, and couldnt fill in a full 20GP. Would you like to ship them by LCL or FCL? B.R.Practical Expressionsw 请告诉我截关日期。 w Please advise the cargo cut-off date.w 麻烦你要求货代安排另一班快船。 w Kindly ask forwarde
3、r to arrange another quick vessel. w 我们会订一个40尺整柜，剩下的部分走 散货。 w We could book 1*40GP, and the other goods will be shipped by LCL.*4Useful Tipsw GP-General Purpose Container普柜HQ/HC-High Cube Container高柜RF-Reefer Container冷柜RH-Reefer high cube Container冷高柜*5*6Keep Customer Informed the Ship Date & ETA 告
4、知客人装运和预计到港时间 货物出运后，必须再次告知客户 具体的航次以及预计的到港时间 ，好让客户了解具体情况，以使 其联系目的港的货代，安排货物 在当地的清关、运输及其他进口 手续等。*7Subject: ETD & ETA for #W- YK153 Dear Clair, The goods were shipped by Hyundai vessel *. Please find the loading supervision photos in attachment, with container No.* for your reference. The ship date was 1
5、2/27 and ETA would be 1/13. B.R.*8Useful Tips关于装运的时间点顺序： ETD: Estimated Time of Delivery（预计出运时间） Cargo Cut-off Date: 截关日 Ship Date: 开船日 ETA: Estimated Time of Arrival（预计到港时间）Practical Expressionsw 货昨天已经出运，预计到港日是1月25日 w The goods were shipped yesterday and the ETA would be 25 Jan. w 从上海港到长滩港，海运大概需要14
6、天。 w It will take roughly 14 days, from Shanghai port to Long Beach. w 货物会在法兰克福机场中转，然后再发往 （挪威）奥斯陆。 w The goods will be transited in Frankfurt airport and then delivered to Oslo. *9*10Invitation Letter 邀请函 办理邀请外商来华签证申报所需 材料： w1、邀请外国人来华签证申报表 w2、被邀请的每人的护照复印件 w 3、双方购销合同 w 4、对方公司营业执照*11Invitation Letter
7、To whom it may concern:We would like to inform you that _ is our important customer in USA and it is necessary to have business dealings & meetings together on various marketing & sales matters, herein we invite the following person to come to China:Full Name: Nationality : Passport No: *12The visit
8、 time is from _ to _ in China. We would appreciate if the necessary visa would be granted and thank you in advance for your kind assistant.Best regards Name Position Company: Signature*13Auto-reply for Leave 不在办公室的自动回复出差、病假或休假期间，往往不 能在第一时间处理邮件。为了避 免客户久等，或者错过某些重要 事项，需要在邮箱里设置好自动 回复。让客人知道，有紧急的事 情， 如何联系
9、到你，或者应该联 系谁。*14Subject: Cindys absent from Jul. 14th to Aug. 1stDear Clair, Im not in the office from Jul. 14th to Aug. 1st, and have limited time to check and reply e-mails in that period. For any urgent issues, please contact my colleague Ms. Jenny Chow at +852-*- *, and jennychow*. Sorry for the
10、inconvenience! Best Rgds, Cindy*15Subject: Dans Sick Leave Dear Clair, Im on sick leave from 3rd to 5th, and will be back to office on 7th Please contact with my colleague Ms. Jenny Chow at +852-*-* for urgent issues. And you could also call my cell phone in this period. Sorry for the inconvenience!
11、 Best Rgds, Dan*16Subject: Millies annual leaveDear Clair, I will be on Annual Leave from 25th July and 4th August, and will not e-mail in this period. My assistant Johnny will help me to reply emails then. Please contact him directly for any issues. If very important or urgently problem, please do
12、not hesitate to call my mobiles. Best Rgds, Millie*17Fair Arrangement Inform 通知客户展会安排 一旦决定参加某个展会，应该在 第一时间通知现有和潜在的所有 客户，争取见面的机会。 尤其是 一些大的综合性展会和国内外的 行业展，都有可能与现有客户或 潜在客户见面，寻找新的合作机 会。一般情况下，需要在半个月 前就提前通知，然后三天前再提 醒一次，以免客户遗忘。*18Subject: Canton fair booth No. *Dear Clair, Glad to inform you that we will attend the Canton Fair Phase II & Phase III this autumn. Please find our booth number: Phase II: 11.1 A16-17 Phase III: 10.3 A11 Please visit our booth for reviewing our new seasonal products for 2013. Hope to meet you and Alex Best Rgds,
