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1、Making a Phone CallWords and phraseslTelephone telifun （打）电话lHold on huld 等一等lPut through ru: 接通电话lCall back 回电话lAnswering machine 录音电话lEntertain enttein 招待Useful sentences接通电话后的问候Hello 你好，相当于汉语中的“喂”自我介绍This is lili speaking. 我是李丽This is lili from Great Wall Motor Company找人Can I speak to/with lili?
2、我想找李丽询问对方Who is that speaking?Who is calling?不在She is not in (out). 她不在She is on a business trip. 她正在出差Can I take a message? 可以留言吗稍等Could you hold on, please? 能稍等一会吗？Will you hold the line, please?Wait a moment, please. 请稍等He is on another line now 他在接另一个电话让你久等了 Im sorry to keep you waiting. 急事Its u
3、rgent. Could I have her mobilephone number?Im sorry to call you so late/early.I need to get in contact with him right now. 听不清/懂Could you slow down, please?慢一点I beg your pardon?/ Pardon? 再说一遍Would you say that again?I dont hear you very well.打错电话Theres no one named Anna here 这儿没有叫安娜的 Are you sure yo
4、u have the right name？ 你肯定没弄错姓名吗？ You must have the wrong number 你一定是弄错号码了 Im sorry，theres nobody by this name 对不起，没有这个人 Conversation 1l你好，我想找苏珊。l不好意思，她现在不在，可以 留言吗？l不用了，我过会再打过来，谢 谢。l不客气。Conversation 1lHello, Id like to speak to Susan.lIm sorry, shes not in at the moment. Can I take a message?lNo , I
5、ll call back later. Thank you.lYoure welcome.Conversation 2l你好，请找李丽?l请问你是哪位?l我是李雷。l请稍等。l李丽，有你的电话。l好的，谢谢。你好，这是李丽。Conversation 2lCan I speak to lili?lWhos calling, please?lThis is lilei.lHold on a second, please.lLili，you are wanted on the phonelOk, thank you. Hello, lili speaking.Making a telephone C
6、onversation李丽给Smith先生打电话，电话接听者去看他在不在，过会，Smith来接电话，李丽问是否把合同发过来，Smith说已发并打过电话但没人接听，李丽查邮箱看到邮件。Making a telephone Conversation Ford: hello! Lili: hello, this is lili from Great Wall Motor Company in China. Can I speak to Mr. Smith? Ford: Just hold, Ill see if hes here. Lili: ok. Smith: hello, this is Jo
7、hn speaking. Lili: Mr. Smith, this is lili, I wonder whether you have sent us the contract.Making a telephone ConversationSmith: I sent it just now, and I called you an hour ago, but nobody answered. Lili: oh, let me see, Ive received it, thank you! Smith: Youre welcome.Lili: Nice talking to you, by
8、e.Smith: Bye-bye。Words about phonesl市内电话：local callsl国内长途电话 inland long-distance callsl国际长途电话 international callsl手机：mobile phone, cell phonel电话坏了 The phone is out of order.l无绳电话：wireless telephonel电话分机：extensionl电视电话 video phonel打不通：cannot get throughl占线：the line is busy.l您所拨打的用户现在正忙，请稍后再拨The subsc
9、riber you dialed is busy now, please dial later.l对不起，您所拨打的用户已关机。Sorry, The subscriber you dialed is power off.testl1. If you are a tourist guide, what are you expected to say when you are showing the foreign guests to another site?lA. This way, please B. Come here, pleaselC. Follow me, please D. Mov
10、e on.l2. A visitor stops you in the corridor probably to ask for the way. How do you reply the visitors “excuse me” ?lA. Whats the matter B. Yes? C. Thats all right D. Dont worry. ABl3.Your American friend says to you, “ Your English is quite good.” you are likely to reply:lA. No, no, my English is
11、very poor.lB. No, not at all.lC. Thank you. Its very kind of you to say so.lD. Thank you, but Im still poor at it.l4.If you stop an aged lady to ask for the way, she is most likely to be addressed :lA. Grandma B. Madam C. Ladyl5. If you ask a policeman for some help, you should address him :lA. Sir B. Gentleman C. Mr. PoliceCBA
