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1、SIEBEL基础培训 CRMCRM项目项目项目项目组培训组培训 2012.32012.3CRM CRM 项目组项目组一、Siebel产品的体系和架构4.Siebel的物理架构一、Siebel产品的体系和架构4.Siebel的物理架构 v 客户(Siebel Client) - 访问企业数据；v 服务器 - 管理企业数据，并为Siebel Client 提供批处理和交互式处理能力；v 核心数据库和Siebel文件系统 - 存储企业各 类数据和文档一、Siebel产品的体系和架构4.1.Client v提供访问Siebel数据的接口；v包含下列几种Client类型： Dedicate Client
2、（专业客户端，内部用户） Thin Client（瘦客户端，外部用户） Mobile Client（移动客户端，外部用户） Browser（浏览器，内部或外部用户） WML（PDA或者手机用户）一、Siebel产品的体系和架构一、Siebel产品的体系和架构4.1.Clientv Dedicate Client：所有配置文件以及各应用管理器都从本地读取，利用驱动程序 直接访问数据库； v Thin Client：所有配置文件和数据库均存于Siebel 服务器，客户端只安装有限的 命令解释器，通过Javascript therefore, there is no associated colum
3、n o Require setting the Calculated property to TRUE (shown as check mark)Field properties Customize fields by editing property values Setting field properties at the business component level sets them across all appletsJoin Business components can include data from additional related (joined) tables
4、 Fields referencing columns in joined tables are typically read- onlyS_OPTYROW_IDNAMEDESC_TEXTCURCY_CDS_ORG_EXTROW_IDNAMEOU_NUMSTG_ORDEROpportunit yBase tableJoined tableNameAccount nameAccount numberDescriptionJoining Data from Related Tables Returns only one row from the other (joined-to) table Is
5、 a relationship from the BC to the related (joined-to) table Relationship is M:1 or 1:1 Is established using a FK Field on the BC to join to PK Column on the joined-to table Requires a FK Field on BC to expose the FK Column at base table levelS_OPTYROW_IDNAMEDESC_TEXTCURCY_CDS_ORG_EXTROW_IDNAMEOU_NU
6、MPR_DEPT_OU_IDBase tableJoined tableFK Column on Base table (will be a FK Field on BC)PK Column on joined-to table Join Definition Specifies the joined table from which to retrieve data Is a child object of the business component Defaults the alias property to the name of the joined table The alias
7、may be different from the table name if the join representsJoin Specification Definition Specifies how to retrieve the related row from the joined table Based on the foreign and primary keys used to relate the base and joined tablesPickList Allow users to populate one or more single value fields by
8、selecting a value from a list Can be either: Static DynamicDynamic PicklistSiebel applications picklists: Are associated with a field in the originating business component Draw values from a pick business componentLink Defines a one-to-many (or master-detail) relationship between two business compon
9、ents The relationship can be one-to-many(1:M), Account/Opportunity； or many-to-many (M:M)，Account/Position。Configure linkMulti-Value Group A multi-value group (MVG) is a set of detail (child) records associated with a parent record Parent applet displays only one of the child records Multi-value gro
10、up applet opens on demand to display all child recordsCreating a Multi-Value Group Specify the Multi-Value Link Add Multi-Value Fields Identify or Create an MVG Applet Enable User to Invoke MVG Applet Enable Primaries to Improve Performance1.Specify the Multi-Value Link Create a Multi-Value Link obj
11、ect definition Child object definition of the business component that specifies how to retrieve the records for a multi-value field Based on an existing link definition that specifies how the parent and child business components are related2. Add Multi-Value Fields Create a Multi-Value Field object
12、definition for each field in the child business component to be added to parent business component Uses the multi-value linkField in Parent BCMultivalue LinkField in Child BCBC user property Is a child object type of business component used to configure additional behavior for the business component
13、 Enables configuration not handled through properties of the business component object definition itself Can be added during configuration by developers For example: read-only behaviorUser property that makes a record read-only if the Partner flag = TRUE Field User PropertyIs a child object type of
14、Field used to configure additional behavior for the field Enables configuration not handled through properties of the Field object definition itself Can be added during configuration by developers For example: DisableSort，RequiredBusiness Component view modes Is a child object type of business compo
15、nent that specifies the business component is subject to access control Owner Type property identifies the Access Control mechanism that limits records a user can access Business components may have multiple access mechanisms Allows records to be associated with different owner types Supports multip
16、le view modes Example: Opportunities may be owned by Positions and OrganizationsView Mode - ContinuedSIEBEL基本配置Siebel配置概述配置BC配置 Applet配置 BO 和View配置Screen，Application配置Appleto Create list and Form applet o Drilldown o MVG AppletCreate List or Form Applet Follow these steps to create a new list applet Or use the Applet wizard Automates these steps Generally the preferred
