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1、Lesson OneOffice memosLesson One Inter-office Memo(between two or more places/offices in the same company) To: Akira Kobe, General Manager, Sales Planning From: Kathy Yeh, Sales Promotion Assistant Re: Helena Santos visit Date: April 21, 2001 Ms. Helena Santos, manager from Alfa Micro, S.A. in Brazi
2、l, is coming on Thursday, April 25 at 10:00a.m. Please come to the Conference Room and meet her.Lesson OneQuestions for Unit one 1.Who makes inquires and what is necessary in making it? 2. What should be included in a “ first inquiry”? 3. How to make inquires? 4. How to send an inquiry? 5.What shoul
3、d a reply to an inquiry be ?Lesson OneCommonly used terms Inquiry n. 询价 Engagement n. 约定,保证 Catalogue n. 产品目录表 Quotation n. 报价,报价单 Specification n. (usu.) 规格,说明书 Terms of payment 付款条件 Price terms 价格条款 Time of shipment 装运时间 Considerable order 大宗订单 Customer designed products 客户制定产品 Custom-made goods 定
4、做商品Lesson One Actual sample 实物样品 In compliance with 依从,按照 Parcel post 邮包 To carry a large stock of the goods 备有大量存 货 Superior quality 优等质量 To execute command promptly 快速执行订单 Rock bottom price 最低价格 To favor sb. with orders 惠赐订单 The given design 来样 Designed goods 客户设计好的商品 Production cost 生产成本Lesson On
5、eLesson OneSkills of Making Inquiries Three samplesLesson OneLesson TwoMaking Replies to the Inquires1. How to answer an inquiry? The reply to an inquiry should be prompt and courteous and cover all the information asked for. In detail, 1, if there is no stock available for the time being, the selle
6、r should acknowledge the inquiry at once, explaining the situation and assuring that the seller would revert to it once supply becomes available. 2, if the inquiry is from an old customer, say how much the sellers appreciate it. 3, if it is from a new customer, say the sellers are glad to receive it
7、 and express the hope of a long and friendly business relationship so as to create good impression on the buyer. Three samplesLesson OneLesson Two Three samplesLesson OneLesson OneLesson OneLesson OneLesson OneLesson OneLesson OneLesson OneLesson One Key point: word-formation in the computer and e-
8、commerce fields Difficult points: derivation Requirements By the end of this lesson, you should be able to have a good command of three methods of word-formation in the computer fields e-commerce terms given in the lessonLesson OneSkill Training Word-formation in the E- commerce Fields1派生法:英语单词最基本的部
9、分叫做 词根。它是单词中不变化的部分。表达那个 词的最基本的意义。它的前面和后面都可以 接上词头和词尾,也叫做前缀和后缀。(1)前缀通常用来引伸或转变那个词的意 义。例:Lesson One前 缀例 词ad- 加添;到 add 添加; adjoin 接;贴; addition 加anti- 反对;抗antimagnetic抗磁的; antifreeze防冻auto- 自己;自(动)automatic 自动的; autodetector自动检波 器co- 一起;共;和co-exist共存; co-operate合作; cohesion 凝聚con- 共同;一起 (在l前为 col-;在m,b或p
10、前为com-; 在r前为cor-)connect联结; combine 结合; correlative 有相互关系的hyper- 超越;超级hypermedia超媒体;hypertext超文本; hyperfine 超精度inter- 在。间;相互interface 接口;界面; internet互联网络; interconnect 互相联络Lesson Onemicro- 微;小;百万分之 一microcode 微代码; microprocessor微处 理器 multi- 多multimedia 多媒体; multiprocessor 多处 理器; multiprogram多程序over-
11、 超过;过分overcharge过量充电; overload 超载re- 再次;重复recover再覆盖; reset再启动(热启动); recheck再核对super- 超superclass 超类; superhighway 超级公路 ; supersonic超音速的tele- 远程的telegram电报; teletext图文电视; telemarketing电话购物un- 不;未 unable不能的; unequal不相等的; unstable不稳定的Lesson One(2) 后缀通常用来改变一个词的属性。 例:后 缀例 词-able 形容词词尾)能 的movable可移动的; pr
12、ogrammable可 编程的; scalable 可缩放的-graph (名词词尾)表示 写、画、记录结果或用具photograph照片; spectrograph分光摄 像仪; monograph 专题;论文-ity (名词词尾)表示 的性质、状态;性possibility可能性; availability可用性-meter (名词词尾)计 量仪器micrometer 千分尺; telemeter 测距仪 ; ammeter 安培表-scope (名词词尾)探 测仪器baroscope验压器; telescope 望远镜 ;microscope 显微镜Lesson One2. 合成法:由两
13、个或两个以上的词组成一个复合词,其组成的部分之间 有时用连词符号“-”连接,有时连在一 起写,中间不用连词符号。他们可能是 由形容词+名词,形容词+形容词,名词+ 形容词,介词+名词等等构成。例:Lesson Onekeyboard 键盘fanin扇入online在线hardware硬盘fanout扇出pull-down下拉software软盘login登录pull-up上拉download下载logout 撤消 lead-free无线的upload上载handshake握手jumper-free无跳线的point-and-click 点 击user-centric以用户为中 心的plug-a
14、nd-play 即插即 用end-user终端用户store-and-forward 存储转 发front-user前端用户Lesson One3. 缩合法:两个或两个以上的词通过各自裁减之后拼接成一个新词,它可能是 两个词的前部拼接,可能是一个词的前部 和另一个词的后部拼接,也可以将一个词 的前部与另一个词拼接,以及其他部分的 拼接。这样产生的新词往往兼有所参与组 合的各个词的涵义。在计算机领域很多新 词是通过这种方法诞生的。例:Lesson One新 词参 与 组 合 的 词e-commerce 电子商务electric(电子)和 commerce(商务)的缩合e-cash 电子货币ele
15、ctric (电子)和cash (货币)的缩合ResEdit 资源编辑器Resource (资源)和Editor(编辑)的缩合Compuser 计算机用户computer(计算机)和user (用户) 的缩合Codec 编码译码器coder(编码器)和 decoder(译码器)的缩合Fortran (一种高级计 算机语言的名称)formula(公式)和translation(翻译)这两个词的缩 合d-base 数据库data (数据)和base(基地)的缩合Lesson One4. 缩写法:将较长的英文单词取其个别几个字母构成一个缩写词。缩写的规则不尽相同,可能取部首几个字母,可 能取首尾两个字母,也可能按音节缩略等等。缩略词的形成 是约定俗成的,有的时候同一个词有若干个缩写词,也有时 候一个缩写词可能有好几个不同的解释。这要靠上下文来确 定意义。例:info = informat- ion 信息ofc =office 办公室ID = Identifica- tion 身份证lab =laboratory