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1、艺豪工贸驻南通办事处主讲人：俞晓佳Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0.Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd.1v掌握基础销售技巧v有能力开展销售工作v提高销售业绩培训目的培训目的Evaluation only.Ev
2、aluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0.Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd.2培训内容二、售前准备二、售前准备三、销售五个步骤三、销售五个步骤一、良好的一、良好的心态心态四、售后服务四、售后服务Evaluation only.Evaluation on
3、ly. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0.Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd.3一、良好的销售心态一、良好的销售心态销售 的定义销售人员的心态设立目标良好的销售态度Evaluation only.Evaluation only. Created with Aspose.Sli
4、des for .NET 3.5 Client Profile 5.2.0.0.Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd.4销售是指运用专业的知识专业的知识，为顾客选择最适合其需要的产品产品，并提供周到的服务服务。（产品和服务是贯彻销售整个过程中最重要的两个因素）“销售”的定 义Evaluation only.Evaluation only. Created with A
5、spose.Slides for .NET 3.5 Client Profile 5.2.0.0.Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd.5销售人员的心态销售人员的心态态度决定成功！积极、乐观积极、乐观自信、热情自信、热情Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Cl
6、ient Profile 5.2.0.0.Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd.6正确的销售态度正确的销售态度J自然、自信J亲切、真诚J认真、负责J轻松、融洽Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0.Created wi
7、th Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd.7设立目标设立目标有目标，才有行动的方向和动力,有目标，才能衡量自己在行动过程中的 成功与否，从而体会到满足感与成就感记住：越努力越幸运，机会只留给有准备的人！Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0.
8、Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd.8设立目标的原则设立目标的原则目标原则n具体的（我们具体到每天）n可度量的（业绩）n可达到的（不难也不易）n与策略相关（目标、产品）n有时间限制的（实习期2个月）Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profi
9、le 5.2.0.0.Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd.9培训内容二、售前准备二、售前准备三、销售五个步骤三、销售五个步骤一、正确的一、正确的心态心态四、售后服务四、售后服务Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0.
10、Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd.10二、售前准备硬件设施硬件设施 准备准备软件设施软件设施 准备准备Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0.Created with Aspose.Slides for .NET
11、3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd.11硬件设施准备电子商务需要有电子商务需要有 品牌和精致美观的网店品牌和精致美观的网店至关重要Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0.Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.
12、0.0. Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd.12网店的重要性v树立品牌形象的媒介，能够提升品牌档次v吸引客户目光，方便客户浏览购买，增加成交机会Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0.Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-
13、2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd.13网店要点v美观v清晰v统一v标准Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0.Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty L
14、td.14宣传资料：产品手册、产品系列展业夹宣传资料：产品手册、产品系列展业夹电商工具：电脑、高清相机电商工具：电脑、高清相机其它硬件设施准备文具：笔记本、笔、计算机、客户档案本文具：笔记本、笔、计算机、客户档案本Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0.Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Lt
15、d.Copyright 2004-2011 Aspose Pty Ltd.15软件设施准备知识知识产品知识产品知识技巧技巧销售技巧、沟通技巧销售技巧、沟通技巧形象形象热情、亲善的态度热情、亲善的态度Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0.Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd.Copyri
16、ght 2004-2011 Aspose Pty Ltd.16培训内容二、售前准备二、售前准备三、销售五个步骤三、销售五个步骤一、正确的一、正确的心态心态四、售后服务四、售后服务Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0.Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd.Copyright 2004-2011 Aspose Pty Ltd.17销售五步骤步骤一：接洽客户步骤二：了解需要步骤三：推介产品步骤四：连带销售步骤五：完成销售Evaluation only.Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0.Created with Aspose.Slides for .NET 3.
