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1、上海交通大学硕士学位论文工商行政管理部门对电子商务的监管研究姓名：蒋科申请学位级别：硕士专业：公共管理指导教师：夏声川20080615I工商行政管理部门对电子商务的监管研究 摘 要 以互联网为支撑的网络经济大潮已席卷整个世界，广泛地影响和改变着传统企业的经营方式和普通公众的生活方式,也影响和改变着政府的管理方式。我国电子商务的发展只有短短的十年不到的时间，在取得巨大成绩的同时，带给国人更多的是发展中急需解决的许多问题，例如各种网络犯罪行为日益增多，网络不正当竞争行为日益突出，网络消费者合法权益难以保障，网络侵权行为愈演愈烈等，严重影响了电子商务的健康发展，并在一定程度上影响了国家经济的健康运行
2、和和谐社会的建设。工商行政管理机关是国家主管市场监督管理和行政执法的重要职能部门。工商部门监管电子商务经历了一个由不认识到逐步认识，由不自觉到逐步自觉的过程。各级工商行政管理部门勇于实践，积极探索，大胆创新，积累了许多好的做法和经验。但在实践工作中，仍然存在不少问题，个别地方甚至存在监管空白的状态。事实已经说明，电子商务的发展给我国的工商行政管理带来了前所未有的挑战和机遇。作为一名从事基层工商行政管理工作的国家公务员，笔者希望通过这一领域的研究，用自己的所学所想，结合实际工作，寻求加强对电子商务进行监管的对策，为我国电子商务的健康发展尽绵薄之力。 本文共分为五章。第一章绪论主要阐述论文研究的目
3、的意义、研究综述以及研究思路与方法等。第二章主要对电子商务相关内容进行了概述，指出了我国电子商务发展的突出问题，提出了政府介入监管的公共管理理II论基础，明确了工商行政管理监管的主要职责，强调了工商行政管理介入电子商务监管的必要性与独特优势。第三章主要阐述工商行政管理监管电子商务的现状，并深入分析了监管存在的问题及原因。第四章介绍了美、日、欧等发达国家政府监管电子商务并促进其发展的做法以及对我国政府监管电子商务的借鉴。第五章主要从更新观念、革新管理体制、建设信息平台、加强立法以及培养人才等方面，提出了工商行政管理监管电子商务的对策。 关键字 ：工商行政管理，电子商务，监管 IIIA RESEA
4、RCH ON THE SUPERVISION OF INDUSTRIAL AND COMMERCIAL ADMINISTRATION TO E-COMMERCE ABSTRACT E-economic, supported by the Internet has swept through the world and it widely influents and changes not only the traditional business mode of operation and the publics life way, but also the governments manag
5、ement methods. Along with the rapid development of e-commerce in bringing us to facilitate, fast speed, and efficiency, at the same time, we also have to face the challenge which brings to the traditional economic. Chinas e-commerce has experienced only a short period of time of less than 10 years,
6、but it has made tremendous achievements. At the same time, there are many problems that urgently need to resolve in the development, for example, the growing network criminal acts, the increasing unfair competition in network, how to protect the legitimate rights and interests of consumers, and abou
7、nd network violations, and so on. These are seriously affected the healthy development of e-commerce, and to some degree affected the healthy operation of the countrys economic life and the building of a harmonious society. The Industrial and Commercial Administration is an important department in c
8、harge of the national market supervision and IVmanagement and administrative enforcement. It is monitoring the whole scope of the socialist market, including both traditional physical market, and the virtual network market. The regulation of e-commerce has experienced a process from unrecognizing to
9、 gradual understanding, and from unconsciously to consciously supervision. Industrial and commercial administration departments at all levels accumulated a lot of good methods and experiences through the active practice, exploring, and innovations, but there are still many problems, and even in some
10、 places the regulation is blank. Facts have showed that the development of e-commerce has brought unprecedented challenges and opportunities to Chinas industrial and commercial administration. As a primary civil service engaged in the industry and commerce administration, I try to seek measures of h
11、ow to strengthen the regulation of e-commerce through this field of research with my own studies and thinkings in the practical work, and I hope it is useful to the healthy development of e-commerce in China. This paper is divided into five chapters. Chapter is the review of research, and it mainly
12、introduces the purpose and the significance of the study, including the ways and methods used in the research. Chapter II explains the related content of e-commerce, points out protruding problems in the development of e-commerce in China, defines the major supervision duties of the industrial and c
13、ommercial administration, and stresses the need and unique advantages of industrial and commercial administration for regulating e-commerce. Chapter III formulates the status of the industrial and commercial administrations Vregulation on e-commerce and analyzes in-depth the problems in its supervis
14、ion and why these problems exist. Chapter IV introduces how the governments of the United States, Japan, Europe and other developed countries supervise e-commerce and promote its development, which we can use for reference to regulate e-commerce in China. Chapter V recommends solutions to the indust
15、rial and commercial administrative supervision of e-commerce mainly from five aspects, such as renewed awareness, innovative management system, building an information platform, complete legislation and personnel training. KEY WORDS：Industrial and Commercial Administration, E-commerce, Supervision 上
16、海交通大学上海交通大学 学位论文原创性声明学位论文原创性声明 本人郑重声明：所呈交的学位论文，是本人在导师的指导下，独立进行研究工作所取得的成果。除文中已经注明引用的内容外，本论文不包含任何其他个人或集体已经发表或撰写过的作品成果。对本文的研究做出重要贡献的个人和集体，均已在文中以明确方式标明。本人完全意识到本声明的法律结果由本人承担。 学位论文作者签名：蒋 科 日期： 年 月 日 上海交通大学上海交通大学 学位论文版权使用授权书学位论文版权使用授权书 本学位论文作者完全了解学校有关保留、使用学位论文的规定，同意学校保留并向国家有关部门或机构送交论文的复印件和电子版，允许论文被查阅和借阅。本人授权上海交通大学可以将本学位论文的全部或部分内容编入有关数据库进行检索，可以采用影印、缩印或扫描等复制手段保存和汇编本学位论文。 保密保密，在 年解密后适用本授权书。 本学位论文属于 不保密不保密。 （请在以上方框内打“” ） 学位论文作者签名：蒋 科 指导教师签名： 夏声川 日期： 年 月 日 日期
