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1、New International Business EnglishViola ShaoEmail: Unit 4 Summaries, notes, reportsThis unit deals with how to take notes in business contexts, and how to plan and write reports.4.1 Summarizing a conversation(P.33)Taking notes on information you hear and summarizing the main points of a conversation
2、/ an article are very important communication skills. The main points need to be clearly recorded so that another person can make sense of them and you have a permanent record for the files.Vocabulary trade exhibition 贸易展示会 (= trade fair 交易会) stand- n. 摊位 rotary printer 轮转印刷机 in particular 特别是，特别而言
3、consultation- n. 咨询 consult v. nature of enquiry 问询的性质 procurement- n. 采购 (=purchasing/sourcing) discount- n. 折扣，优惠，贴现 get a % discount on sth. emboss- v. 浮雕 embossed- adj. 浮雕的，凸起的 replacement- n. 替换，更换 laser-driven 激光驱动的 drop sb a line 给写信Work B: Listening(P.34)Listen to the recording of the meetin
4、g at a trade exhibition between two people and decide which of these three styles of summary you prefer.Work B: Style of summary Summary 1: discursive 散漫的,不得要领的like a diary or an email Summary 2: listed 罗列的easy for reference, like a memo Summary 3: numbered 编号的clear-cut and easy to remember, like no
5、tes Different styles of notes may be suited to different circumstances. Particular offices may well have their own house styles.4.2 Using notes to write a report (P. 35)This activity gives practice in transforming notes into a connected text.Vocabularymanaging director (MD) 总经理 provision- n./pl. 规定
6、(=regulations) recommendation- n. 建议 proposal- n. 提议 issue- n. 问题（正式） job-related illness 职业病 case- n. 病历 symptom- n. 症状，病症 strain- n. 压力 union rep (=trade union representative) 工会代表 canteen- n. 食堂，餐饮室 screen- n. 电脑屏幕 procedure- n. 程序，步骤 ventilation- n. 通风 ventilate- v. 通风 air-filtering- n. 空气过滤 fil
7、ter- v. n. 过滤，过滤嘴 sub-standard n. 达不到标准 headache- n. 头疼 backache- n. 背疼 complain of 抱怨 complaint- n. 抱怨Work A: Expanding notesThese are the notes that youve made. Draft a report to your MD by expanding the notes into paragraphs.Refer to file 67 on P. 168 to check the draft in your mind.Layout of rep
8、ortTo: From: (your name) Date:Subject: XXXXXXXXBody of report (numbered)Conclusion/Proposal4.3 Planning and editing a report (P. 36)How to prepare for writing a report and to ensure that the report is well completed?Work A: Writing processIf you were writing a report, which order would you do the ta
9、sks in? (16 steps)There are four stages: Assemble/ collect the material 搜集资料 Plan the report 规划 （purpose） Draft the report 拟订草稿 Edit the report 编辑Work A: Writing processDecide which stage does each of the 16 steps fall into? Number the steps in correct order.Work A: Writing processAssemble the mater
10、ial 1. Collect all relevant material notes, documents, etc. Plan the report 2. Consider the purpose of your report: who is it for, why does he/she want it, how will he/she use it? State the aim and emphasis of the report briefly. Decide what info is important and what is irrelevant. Arrange the poin
11、ts of information in a logical sequence and in order of importance. Make rough notes. Draft a working plan on a separate sheet of paper. Decide where you might need illustrations or diagrams/charts.Work A: Writing processDraft the report Write the introduction: state the subject, state the purpose,
12、summarize your findings. Write the body of the report. Write the conclusion (and recommendation). Summarize the report in a sentence.Work A: Writing processEdit the report Examine the draft. Does it do what the report is expected to do? Check your grammar, spelling, punctuation and style. Read the t
13、ext aloud to yourself, or, better, to someone else. Check your illustrations. Finally, if possible, let someone qualified to give constructive criticism look at your draft.FocusTry to help your reader to make sense of what youve written.Be ACCURATE 准确BRIEF 简短CLEAR 明了 DECISIVE 果断Work C: MemorandumRea
14、ding the following memo and imagine that you are a Divisional Personnel Manager to whom the memo is addressed. Then discuss these questions: What do you think the Managing Directors aims were in writing the memo? What if anything are you expected to do as a result of reading the memo?Vocabularyaim-
15、n. 目的 (=purpose) divisional personnel manager 部门人事经理division- n. 部门 divisional- adj. 部门的 lunch break 午饭休息 comment- n./pl. 评价，说法 in principle 原则上，大体上 efficiency-promoting adj. 促进效率的 motivated- adj. 有动力的，受到激励的 clocking-in machine 打卡机 opposition- n. 反对 oppose- v. 反对 staff- n. 全体员工（集合名词） clerical grades 办事人员等级，文职等级 time-keeping n. 守时 employee- nc. 员工，职员 workforce- n. 全体员工，劳动力 clarify- v. 澄清 extended- adj. 延长的 grave danger 严重危险 terminal- n. 用户终端Suggested answers The M
