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1、1商务英语听说（上）商务英语听说（上） （第二版（第二版 ）Business English Listening B: receptionist; C: Mr. Long)A:(Entering the door) Excuse me, Miss. B:(Looking up from the computer) Hi, good morning, sir. My names Li Hong. Can I help you? A:Yes. Im Ian Robert from the United States. Id like to see your managing director, M
2、r. Long. B:Have you got an appointment with him? A:No, but he told me last month I could visit him any time I was in Guangzhou. B:Mr. Robert, if youll take a seat over there, Ill tell him youre here. A:Thank you. C:Hello. B:Mr. Long, theres a Mr. Iran Robert from the United States here at the recept
3、ion. C:Xiao Li, Im now with a client at the moment. Ill be there in ten minutes. Please ask him to wait for me for a while. Thank you. B: OK. (Turning to Mr. Ian Robert) Mr. Robert, Mr. Long is now with a client. Hell be here soon. Would you mind waiting for a while? A:Not at all. B: Please take a s
4、eat. A: Thank you. B: Mr. Robert, its quite warm here. Shall I take your coat? A: No, thanks. B: Would you like a cup of coffee? A: Yes, thank you. B: Would you like some biscuits as well? A: No, Im not hungry. Thank you just the same. B: Mr. Robert, how did you come here? A: By taxi. B: Would you l
5、ike me to call you a taxi later? A: Yes, if its not much trouble. B: No trouble at all. Oh, right. Your suitcase seems to be quite heavy. Let me keep it for you at the reception. A: Thats very kind of you, but its not necessary. Miss Li, do you mind if I smoke here? B: Mr. Robert, Id rather you didn
6、t if you dont mind. No one is allowed to smoke here. Thats the rule. Im sorry. A: Thats OK. Miss Li, may I use the phone on your desk? B: Go ahead. A: Thank you.7B: Hello, Mr. Robert. Welcome. Im sorry to have kept you waiting. Please come to my office. A: OK. (To the receptionist) Thank you for you
7、r hospitality, Miss3.Listen to four dialogues at a reception, and complete the table below.Dialogue 1 A: Good morning, Miss. Id like to see your general manager, Mr. Li. B: Good morning. May I know your name, please? A: My name is George Davies. I am from Motorola, Guangzhou Office. B: Have you an a
8、ppointment with our general manager? A: Yes. Were scheduled to meet at ten to discuss our future cooperation. I think he is expecting me. B: The general managers office is on the fourth floor. You can take the elevator. When you get out of the elevator, turn right. The general managers office is the
9、 third door. A: Thank you. B: Youre welcome.Dialogue 2 A: Good afternoon, sir. What can I do for you? B: Hello, madam. Im looking for the Finance Department. A: Would you please sign the visitors book? B: No problem. A: (Looks at the book and reads) John Smith from AT report status and key issues to
10、 Account Executives. Ensure that projects are delivered on time, on budget, and with the required level of quality. Participate in continuous improvement of processes through active involvement on assigned 12teams. Use linguistic knowledge to support projects (if possible). Other duties as may be as
11、signed by the Operations Coordinator. Qualifications: Familiarity with both Mac OS and Windows operating systems. Thorough knowledge of project management fundamentals as they apply to the localization industry. Detail oriented. Excellent oral and written communication skills. Foreign language skill
12、s a plus Certified translator for both Simplified and Traditional Chinese OR Latin Spanish Translator highly desirable A minimum of a Bachelors degree or equivalent experience. Hands-on knowledge of database functions and concepts, familiarity with Access is a plus. Must be very resourceful, with th
13、e ability to work independently. Must have proven organizational and communication skills. Please apply at: 4III. Listening Practice1.Listen to a monologue and construct an organization chart for the company.Our company, New Era Venture Capital Co. Ltd was founded in December 1999 with a total of 5
14、00 million RMB in registered capital. The company engages in the business of equity investment in high-tech companies, venture investment funds management, and investment consulting services. At present, our company is divided into four project units to focus on different industries. Unit One is res
15、ponsible for projects in the area of biotechnology, pharmaceuticals, modernization of traditional Chinese medicine, and modernization of agriculture. Unit Two concentrates its work solely on the IT industry and deal with IT-related projects. Unit Three is actively engaged in the fields of new materi
16、als, new energy, environmental protection, and Internet technology. Unit Four is responsible for capital operation projects.2.Listen to the monologue again and fill in the blanks.VI. Follow-up Practice131. Listen to the monologue and complete the following. Good morning, Im very glad to have you here with us today. My name is Robin Williams and Im responsible for the
