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1、CROWNE PLAZA NANJING HOTEL & SUITES MANAGEMENT MEETING MINUTES _ Date: October 27, 2006 Time: 09:00 am to 10:45 am Venue: VIP Room Attendance: David Lim, Bobby Chen, Sally Gong, Michelle Liu, Crystal Liu, Jin Jin, Max Zhao, Lucy Yang, Amy Tao, Uist Tang, Lau Kah Guan, Shirley Xia, Cecilia Shan, Jame
2、s Han, Kevin Wang Chaired by:David Lim Minuted By:Jacqueline WangFinance Department As of October 26, 2006 food cost was 40.79% Last weeks F & B meal discount voucher return percentage was 2.48% for Spice Market and 0% for Angus Grill A total of 62 meal coupons were sold Collect all the payment of t
3、he moon cake as soon as possible Check all the broadband issues in guest rooms. All department should work together on the CSA PHS telephone fee is RMB25 per month, we will deduct the extra telephone fee from salary Look for uniform quotation Supplier will provide 36 special tea cups for the tea. As
4、k the quotation of the turn down bear and prepare to kick off next year.Follow UpTarget is 45%Target is 300MichelleRooms Division Department Push the sale of health club membership and interview the new health club manager Organize the Guest Relation Office to promote the hotel imagine Watch the cos
5、t of the apples on reception desk The price of the soft drink in Health Club must be the same as Lobby Lounge and Spice Market. Show the design of uniform to all departments. Keep a toilet attendant when meeting and function on 9F Arrange pest control on 50F and clean up the floor.MaxSales & Marketi
6、ng Department MTD RGI is 1.24 Look into the MPI part Catch up the meal coupon sale Make sure the corporate rate increment for next year, since we will Target is 1.24upgrade our guests rooms and increase the room rate from 6%- 8% Push on weekend SPA package promotion Push HRC business and cooperate m
7、eeting Push hard to get the Service Apartment leads. We will sell 20 Service Apartments Leave Room 5319 not for long stay, just as our presidential suite Put Christmas brochure and Crowne Focus together Design Christmas ticket Find Christmas sponsor By the end of Nov.Issue on Nov. 15Before Nov. 3F &
8、 B Department F&B revenue last week was below budget by 2.18% and above last year by 19.1%. Spice Market revenue was below budget by 12.09%, above last year by 2.99%. Angus Grill revenue was below budget by 34.37%, below last year by 17.18%. Average cover in Spice Market: 29 for lunch, 54 for dinner
9、. Average cover in Angus Grill: 12 pax. Set up the new wine counter together with VIP Restaurant, arrange wine training Keep up the house wine promotion Arrange service training more oftenFollow UpNext Monday45 glasses per dayHuman Resource Department Our staff manning budget is 374 and our actual i
10、s 390 Employee handbook test Put shoe polishing in locker room Look for two management trainees as guest relation Hold birthday party every month and host by each department by turnsEngineering Department Maintenance of the three layers baking oven Settle the outside roof garden on 9F Maintenance of the Laundry machine Repair the window of Room 5107 The design of furniture in lobbyDeadline on Nov.14 In late of Nov.Security Department Check the back door of Paradise club and take photos Arrange fire drill together with property Kevin On Nov.9 at 9:40 am
