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1、Unit 2 The Power of Words The Power of a Note On my first job as sports editor for the Montpelier (Ohio) Leader Enterprise, I didnt get a lot of fan mail, so I was intrigued by a letter that was dropped on my desk one morning. When I opened it, I read: “A nice piece of writing on the Tigers. Keep up
2、 the good work.“ It was signed by Don Wolfe, the sports editor. Because I was a teenager (being paid the grand total of 15 cents a column inch), his words couldnt have been more inspiring. 11 kept the letter in my desk drawer until it got rag-eared. Whenever I doubted I had the right stuff to be a w
3、riter, I would reread Dons note and feel confident again. Later, when I got to know him, I learned that Don made a habit of writing a quick, encouraging word to people in all walks of life. “When I make others feel good about themselves,“ he told me, “I feel good too.“ Not surprisingly, he had a bod
4、y of friends as big as nearby Lake Erie. When he died last year at 75, the paper was flooded with calls and letters from people who had been recipients of his spirit-lifting words. Over the years, Ive tried to copy the example of Don and other friends who care enough to write uplifting comments, bec
5、ause I think they are on to something important. In a world too often cold and unresponsive, such notes bring warmth and reassurance. We all need a boost from time to time, and a few lines of praise have been known to turn around a day, even a life. Why, then, are there so few upbeat note writers? M
6、y guess is that many who shy away from the practice are too self-conscious. Theyre afraid theyll be misunderstood, sound sentimental or insincere. Also, writing takes time; its far easier to pick up the phone. The drawback with phone calls, of course, is that they dont last. A note attaches more imp
7、ortance to our well-wishing. It is a matter of record, and our words can be read more than once, savored and treasured. Even though note writing may take longer, some pretty busy people do it, including George Bush. Some say he owes much of his success in politics to his ever-ready pen. How? Through
8、out his career he has followed up virtually every contact with a cordial response a compliment, a line of praise or a nod of thanks. His notes go not only to friends and associates, but to casual acquaintances and total strangerslike the surprised person who got a warm pat on the back for lending Bu
9、sh an umbrella. Even top corporate managers, who have mostly affected styles of leadership that can be characterized only as tough, cold and aloof, have begun to learn the lesson, and earn the benefits, of writing notes that lift people up. Former Ford chairman Donald Peterson, who is largely credit
10、ed for turning the company round in the 1980s, made it a practice to write positive messages to associates every day. “Id just scribble them on a memo pad or the corner of a letter and pass them along,“ he says. “The most important ten minutes of your day are those you spend doing something to boost
11、 the people who work for you. “Too often,“ he observed, “people we genuinely like have no idea how we feel about them. Too often we think, I havent said anything critical; why do I have to say something positive? We forget that human beings need positive reinforcementin fact, we thrive on it!“ What
12、does it take to write letters that lift spirits and warm hearts? Only a willingness to express our appreciation. The most successful practitioners include what I call the four “Ss“ of note writing. 1) They are sincere. No one wants false praise. 2) They are usually short. If you cant say what you wa
13、nt to say in three sentences, youre probably straining 3) They are specific. Complimenting a business colleague by telling him “good speech“ is too vague; “great story about Warren Buffets investment strategy“ is precise. 4) They are spontaneous. This gives them the freshness and enthusiasm that wil
14、l linger in the readers mind long afterward. Its difficult to be spontaneous when you have to hunt for letter-writing materials, so I keep paper, envelopes and stamps close at hand, even when I travel. Fancy stationery isnt necessary; its the thought that counts. So, who around you deserves a note o
15、f thanks or approval? A neighbor, your librarian, a relative, your mayor, your mate, a teacher, your doctor? You dont need to be poetic. If you need a reason, look for a milestone, the anniversary of a special event you shared, or a birthday or holiday. For the last 25 years, for example, Ive prepar
16、ed an annual Christmas letter for long-distance friends, and I often add a handwritten word of thanks or congratulations. Acknowledging some success or good fortune that has happened during the year seems particularly appropriate considering the spirit of the Christmas season. Be generous with your praise. Superlatives like “greatest,“ “smartest,“ “prettiest“ make us all feel good. Even if your praise is a little ahead of reality, remember that expectations are often the p
