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1、Chapter 8 Motivating and Rewarding Employees1Chapter Eight: Motivating and Rewarding EmployeesMultiple Choice Questions1. The _ theory of motivation specifically addresses the issues on which job enrichment focuses.a. motivation-hygieneb. expectancyc. McClellands needd. equity2. According to Maslow,
2、 a person who is looking for affection, belongingness, acceptance, and friendship is at which need level?a. physiological b. safety c. social d. esteem 3. Which of the following was not identified in the job characteristics model as a core job dimension?a. skill abilityb. task identityc. autonomyd.
3、feedback4. According to _ theory, motivation is a function of how much we want something and how likely we think we are to get it.a. equityb. expectancyc. reinforcementd. motivation-hygiene5. Of the factors listed below, which one would most likely cause an employee to produce a low effort-to-perfor
4、mance linkage?a. The company keeps its pay policies confidential.b. The employee does not have confidence in his or her level of ability.c. Management increases standards for receiving a bonus when workers start increasing productivity.d. The employee feels that the organizations does not provide ad
5、equate pay levels.6. In applying equity theory in the workplace, effective managers realize thata. overrewarded employees perform best.b. underrewarded employees perform best.c. for rewards to motivate employees, employees must perceive them as being fair.d. employees must consider their outcomes eq
6、ual to the outcomes of their co-workers.7. Which of the following is not a key component in the definition of motivation?a. effortb. organizational goalsc. hierarchyd. needs8. Maslows hierarchy of needs proposes that an individual begins by satisfying _ needs.Part IV Leading2a. self-actualizationb.
7、esteemc. physiologicald. safety9. According to Maslow, when does a need stop motivating?a. When the situation changes.b. When it is substantially satisfied.c. When the person returns to a lower-level need.d. Never.10. Which of the following statements would a Theory Y manager consider to be true?a.
8、Employees dislike work.b. Employees must be coerced, controlled, or threatened.c. Employees view work as being as natural as rest or play.d. Employees will shirk responsibilities whenever possible.11. Factors that eliminate dissatisfaction area. eliminatorsb. referentsc. hygiene factorsd. motivators
9、12. According to Herzberg, which of the following is a motivator factor?a. supervisionb. salaryc. statusd. recognition13. According to Herzberg, which of the following is a hygiene factor?a. salaryb. responsibilityc. achievementd. growth14. The theory that intrinsic factors are related to job satisf
10、action, and extrinsic factors are related to job dissatisfaction isa. Maslows hierarchy of needs.b. McGregors Theory X and Theory Y.c. Vrooms expectancy theory.d. Herzbergs motivation-hygiene theory.15. When an individual is characterized by a need to constantly do better, to accomplish rather diffi
11、cult goals, and to succeed, he or she hasa. an external locus of controlb. a high nAchc. an unfulfilled need for hygiene factorsd. a high nAff16. Jessica strives to develop friendships, prefers to work in cooperative situations, and works toward a high degree of mutual understanding in her relations
12、hips. She is demonstrating which need?a. achievementb. powerc. recognitiond. affiliation17. Which of the following is a correct match between theory and the individual Chapter 8 Motivating and Rewarding Employees3who developed it?a. motivaton-hygiene theory: David McClellandb. equity theory: J. Stac
13、ey Adamsc. hierarchy of needs theory: Frederick Herzbergd. three-needs theory: Douglas McGregor18. Equity theory recognizes that individuals are concerned witha. only absolute rewards.b. their compensation package.c. their rewards relative to others.d. whether others perceive equity.19. On the basis
14、 of equity theory, when employees perceive an inequity, they might do all of the following excepta. distort either their own or others inputs or outcomes.b. behave so as to induce others to change their inputs or outcomes.c. behave so as to change their personal inputs or outcomes.d. work harder on
15、their job.20. In equity theory propositions, if paid according to quantity of production, overrewarded employees will produce _ than equitably paid employees.a. fewer but higher quality unitsb. more and higher quality unitsc. more but lower quality unitsd. the same as but higher quality units21. All
16、 of the following are needed in order for a person to view his/her job as meaningful work excepta. skill variety.b. task identity.c. task significance.d. autonomy.22. In the job characteristics model (JCM), the links between job dimensions and outcomes are moderated or adjusted by the strength of the _ need.a. securityb. powerc. growthd. affiliation23. Which of the following is not true about the job characteristics model (JCM)?a. The
