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1、营销代理公司第 月绩效考核被考核公司被考核公司成员成员考核人姓名考核人姓名职位职位部门部门序号序号考核内容考核内容权重权重单项考核分数单项考核分数考核得分考核得分1培训工作30%2报告规范40%3客户服务30%整体绩效得分营销部意见签名： 日期 总经理审批签名： 日期 附各单项绩效考核成绩：1 1、 培训工作单项考核培训工作单项考核序号考核内容考核形式评价方面评分权重（百分制）评分备注1工作开展开展情况1、及时性2、主动性3、积极性202培训资料评阅1、及时性 2、完整性3、深度性4、规范性405、通过率抽查考试1、熟悉度2、积极性3、有效性303培训效果培训登记1、参与度2、及时性10合计考
2、评分2 2、 报告规范单项考核报告规范单项考核序号KPI 指标权重分数备注说明考核得分1整体的服务态度和质量201、主动性2、积极性3、完成质量2本项目出勤率101、会议出勤率2、活动出勤率3、沟通及时性3总结性报告151、及时性2、规范性3、完整性4、通过率4策略性报告201、及时性2、规范性3、与项目匹配性4、通过率5、影响力5执行性报告201、及时性2、与项目匹配性3、完整性4、执行性6市场研究及竞争报告151、及时性2、规范性3、通过率4、报告深度合计考评分3 3、客户服务单项考核、客户服务单项考核序号KPI 指标权重分数考核分备注说明1客户满意度调查402销售员日常考核登记30正常工
3、作时间进行随机考核3客户投诉401、及时性2、合理性3、主动性4、积极性注：1、客户满意度分为四个等级：很满意、满意、不满意、很差；2、很满意到很差分别为 4、3、2、1 分，以每档分所占的整体比重进行权重分计算，最终得出整体各档次分数，再转化为百分制；内部资料 仅供参考*Jg&6a*CZ7H$dq8KqqfHVZFedswSyXTy#&QA9wkxFyeQ!djs#XuyUP2kNXpRWXmA&UE9aQGn8xp$R#͑GxGjqv$UE9wEwZ#QcUE%&qYpEh5pDx2zVkum&gTXRm6X4NGpP$vSTT#&ksv*3tnGK8!z89AmYWpazadNu
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