《telephone service》由会员分享，可在线阅读，更多相关《telephone service（6页珍藏版）》请在金锄头文库上搜索。
1、Telephone service （旁白，看好你哦）孙琴：Good afternoon , Garden Hotel, How may I help you?李君：Yes,can you tell me how to get to your hotel？孙琴：Where are you now ,madam?李君：I am at the airport.孙琴：You can take the airport shuttle bus .The third stop is our hotelIt will take you about 45 minutes.李君：Thank you .I see
2、,I think I should soon come.孙琴：You are welcome. If you need any more help ,please let me know .We are looking forward to seeing you.Bell service (旁白，看好你哦)国贤：Good afternoon, madam, welcome to Garden hotel.君：Thank you国贤;How many pieces of luggage do you have?君: Just these three国贤：Two suitcases and one
3、 bag.Is that right?君：Yes. Thats all国贤;Is there anything valuable or breakable in your bags?君：No,Thank you国贤：I will show you to the Reception Desk. This Way,please.I will put you bags by the post over there.君;I see,thanks.国贤;A bell man will show you to your room when you have finished checking in.君：O
4、k.Fine.国贤;Please enjoy your stay.Check-in (旁白，看好你哦)旭萍：Good afternoon, welcome to our hotel,how may I help you ?君：Yes, Id like to check-in萍：may I have you name?君; My name is lijun.萍：miss li , have you made a reservation?君：oh, no ,this is my first time to come this hotel.Du you have room available?萍;
5、what kind of room do you like? And when for, please？君：Id like to a single room ,just one night萍:Just a moment,madam,I will check it (A few minutes later.) thank you for waiting ,yes, we have the room available andthe room rates is RMB 320 Yuan per night君：Its so expensive than I expected.萍：Madam,we h
6、ave many room type, such as,city view room,a king size bed room.and the city view room hasa beautiful night scene.Its only evpensive 80 Yuan than the single room. And the king size bed room has a balcony with a viewof the pool,and the room rates is only 120 higher.the breakfast is included in two ty
7、pe room君;Oh, let me think about that.ok ,I think I will take the city view room.萍;ok,May I see you ID card?君：ok, here you are 萍：ok ,Missli ,would you mind filling out the registration form,please？君：ok,萍; ok, Missli ,how would you like to pay ？君：In cash 萍：ok , Missli ,a single room with city view roo
8、m one night and the room rates is RMB 400Yuan per night,. The deposit is 400 ,so you need to pay 800yuan ,Is that all right?君：no problem.萍：well, Missli,here is your room key and the bellboy will show you to your room.Have a good stay！君：thank you ！Housekeeping service电梯贤：welcome to our hotel! Give me
9、 you room key and follow me ,please.君：here you are.贤 ：Thank you .Missli, Is this you first stay in our hotel?君：yes,it is .贤：Missli ,are you tired?君：A little电梯已到。 。 。 （旁白，看好你哦）贤：this way, please.bellboy.bellboy,bellboy,may I come in?Missli,may I draw the curtains fou you?君：ok,well, the room is nice,a
10、nd the view is beautiful!贤：Missli,you can switch on the television with this remote and the thermostat is here.君：thank you贤：You are welcome.Missli.Is there anything else I can do for you?君:no.thank you very much就在这时，君喊住了贤并说：wait,I want to go to bars, can you tell me where?贤：Its on the second floor.君
11、：Thank you贤：You are welcome. .Missli.Is there anything else I can do for you?君:no.thank you very muchBar婷：Good evening, madam,welcome to our bar.君：Hi婷：what would you like to drink.madam？君：What kind of wine do you have?婷;we have Bordeaux,Burgundy,and great Wall君：Great Wall?婷;Yes,madam,it is made in c
12、hina,and very popular and the price is reasonable.君：Id like to try it.婷：madam, we have a wine performance now,would you like to watch it?君:Good, thank you ,lets go婷：You are welcome ,This way,pleaseTelephone service琴：Good evening,operator, how may I help you?君;Id like to have a wake-up call琴：oh, what date, please,madam?.君：tomorrow琴：thats Monday, May2nd, your room number, madam？君：Room1202琴：Room1202,Missli, and the time of your wake-up call?君：5：00a.m琴：ok,Missli, you will receive a wake-up call at 5:00a,m,on Monday,May 2nd .君：That is correct.thank you琴：It is my pleasure.
