33页橙色ppt图形图表ppt模板

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13、fkey periormanceindicators(KPIS)= Alignmentwith BestPracticesPreparation ofoperations manuals Marketing Mix 7Ps - PeopleEnter subtitleinformation textHuman actorswho paricipatein sewice delvery Servicepersonnelwhorepresentihe comparyYsvaluesio cusiomersInteracions between customers Interactions betweenemployees and customersStafrecruitmeriaritrainingUniformsScriptingQueuing systEms, managingwaiHandlingcomplainis servicefailuresManaging socialinteractions