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1、Standards, improvement, efficiency: an MLA perspective,Andrew StevensMLA,Standards, improvement, efficiency: an MLA perspective,Andrew StevensMLA,天马行空官方博客：http:/ ；QQ:1318241189；QQ群：175569632,Local government policy framework,Community led priorities and performance managementCommunity involvement/en
2、gagement in design and delivery of servicesCross sector and cross authority working partnerships and complex delivery chainsCost reduction and efficiencyLocal Authority as commissioner working with a mix of public and private sector provision,天马行空官方博客：http:/ ；QQ:1318241189；QQ群：175569632,Efficiency a
3、nd public libraries,Challenges:Gershon, Spending Review and more (or less)Resources too thinly spreadComplexity and duplication of processesStandardise processes but also fostering innovationModels to drive improvementGetting the best from local, regional and national capacity,Standards help technol
4、ogy to be a good servant,Better for customersFaster, more flexible service deliverySeamless, accessible and easy to use resources Connecting local and wider resourcesMembership, inter library lending, catalogue access Better for librariesCost reduction aggregation and streamlining of backroom proces
5、s Reduced potential for errorKnow what you getValue from investment flexible applicationBetter for suppliersClarity of user requirementsCost reductionFocus on common agenda for improvementInnovation focused on added value,What next for MLA?,Standards EDI Stock categories Publishers pilot Link to LMS specificationsGood practice Costing tool Good practice Strategic fit Emerging libraries action plan Service models and efficiency,Thank you for listening,Andrew Stevensandrew.stevensmla.gov.uk,
