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1、商务礼仪美语 Lesson 020 Business Etiquette Lesson 020 - Voi _ Mail 陈豪在北京的.ABC美国公司工作了几个月,从美籍华人Mary那里学到很多西方礼节。今天Mary有件重要的事要告诉陈豪,现在正在给他打 _。 (Offi _ ambien _, telephone rings) (CHs Voi _ _il): This is Chen Hao. Leave a message. M:(After the beep). Hi Chen Hao. This is Mary. Please call me back when you have a
2、 minute. M:(CH passing by Marys cubicle) Hey, Chen Hao. 来, 来, 来。 Im looking for you. I just left a telephone message for you. C:找我? 有事吗? M:有事。But let me _ you first that your telephone greeting sounds too abrupt. C:不够客气?Whats wrong with:Im Chen Hao. Leave a message. 我觉得干脆利落,no nonsense. M:You know t
3、hat other people will judge you by the greetings you recorded. C:那你说该怎么说才有礼貌呀? M:You should have offered a wele like Hello first. C:噢,这不是很简单吗,加一个词就行了。对,这样听起来是比较客气。 M:你在录音里把自己的姓和名都说了,这很好。But you should have said, Please leave a message. Saying please is a _ but ne _ssary courtesy. C: OK, Mary, but I
4、got to go, my boss is waiting for me M:Hey Chen Hao, I have something to _ you * C:Hi Mary. Sorry I was in a hurry this morning. You have something to _ me? M:I have good news. I am leaving ABC pany and will start working next week for D&E Company in Bei _g as the head of the Hu _n Resour _s Departm
5、ent. C:Oh, congratulations! But its bad for ME. 我要有问题问谁呀,能打 _给你吗? M:Sure. 不过,到了D&E我会经常出差的。 C:那我怎么知道你出差了,什么时候才能跟你通话呀? M:I will record a greeting that says I am away from the offi _, when I will return and who you can contact if you cant wait for my return. 陈豪,你出差的时候也应该这样做。 C:是啊,有的客户是有意见,说给我打了 _好几天都没有
6、回音。看来,我得先把平时的greeting改成:“Hello, Im Chen Hao. Please leave a message. M:Thats good! When youre away from offi _ for a few days, re-record the greeting to _ callers that you are away, when you will return and who they should contact in case they need immediate attention. C:Oh Mary, I am so happy for you, but I will miss you. M:Dont worry. We still can have lunch together! 模板,内容仅供参考