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1、壳牌石油公司招聘分析壳牌石油公司招聘分析 The second largest global oil giant and a Fortune 500 company, Shell is known for its stringent selection criteria when it comes to executive hiring. The interview process of this world-class company is very tho rough and demands a lot out of a candidate. The whole experience is
2、 exhausting (it lasts approximately 6 hours, including lunch) and one has to be very well prepared mentally to perform well. 作为全球第二大石油公司和财富 500 强企业，壳牌公司在挑选人才方面极为严格。这个世界级大公司的面 试过程非常全面、 非常挑剔。 整个过程是很耗费精力的(包括午饭大约需要 6 个小时)， 你必须作好心理准备， 争取良好表现。 The setting is as such: The candidate, along with 5-6 other sh
3、ort-listed candidates, is invited to a local h otel/resort/country club for a day. The panel that will be interviewing you consists of senior managers fro m different divisions of the company. 整个安排是：你和其他几个经过筛选的候选人一同受邀去当地的饭店风景区乡村俱乐部过一天。面试 评审团成员包括公司各部门高级经理。 One point to note for perspective: Through t
4、his thorough interview process, the company seeks to employ candidates who can eventually progress to a General Management position in one of the companys nume rous divisions. The various stages of the long process include: 要注意一个前提 ： 公司需要招募的是一个最 后能晋升到部门经理的人选。冗长的面试过程具体如下： 1. Panel Interview. Candidat
5、es are first put through an interview regarding ones personal and education background, career objectives, achievements, extra curricular activities, etc. The panel usually consists of s enior management from different divisions of the company. Some of the questions asked featured in the Frequently
6、Asked Questions section above. 面试小组面试：首轮面试将包括对应聘者的个人资料、教育 背景、职业目标、已有成就、社会活动经历等的了解。面试人员是来自公司各部门的高级经理，面试问题 多为前面章节的面试常见问题。 2. Panel Discussion. Candidates discuss with the rest of the short listed candidates. The Human Resource personnel will normally chair this session. Topics are typically general in
7、 nature and the key here is to a ssess how each candidate engages in the discussion process, how nimble is their thought process and thei r grasp of current issues outside of the normal textbook environment. (Keeping silent and not engaging i n the process would be an absolute disaster) 集体讨论：和其他候选人一
8、起进行集体讨论。通常由人事部门人员主持，讨论话题一般比较普通，关键是 评判应聘者参与小组讨论的能力，看他们如何脱离书本、抓住问题的核心、灵活进行思考。(保持沉默或不 积极参与绝对是个下策)。 3. Lunch with the Interviewers. Though a free lunch, it comes with a purpose. This session is used to g auge the social and dinning etiquette of a candidate. How he behaves, conducts conversions over lunc
9、h, a nd the obvious table manners. Try not to slurp loudly and stuff yourself too full, as the afternoon sessio ns are even more demanding and a full stomach will only dull your thought process. 和面试人员午餐：看似一顿轻松自由的午餐，其实是用来评估应聘者的社交礼仪和餐桌礼节。观察他用餐 时的举止以及在餐桌上交谈的礼节。 用餐时切记不可发出很大声响或者吃得过饱。 下午的面试回合要求会 更高，吃得过饱会让
10、你反应迟钝。 4. Presentation to Interviewers and rest of Candidates. One is asked to give a short 5 minutes speech/pre sentation on a topic of ones choice, and to take some questions following that. (There will definitely be some from the interviewers). The purpose of this is to test your presentation ski
11、lls and presence. 向面试人员自我陈述：应聘者被要求对自选的题目做大约 5 分钟的演讲陈述，之后接受面试评审团或其 他面试者的提问。(其中大部分问题由面试官提出。)考察的是应聘者的陈述能力和风度。 5. In-Tray Exercise. Candidate is seated behind a desk and asked to review various memos, e-mails that are in his in-tray. Issues cut across the various functions, marketing, sales, finance, au
12、dit, control and hu man resource. The candidates were asked how they would act and why in every one of the highlighted i ssues. It is a vigorous and demanding exercise. They focus on how you react under the different circums tances, the decisions made on every issue and your thought process when arr
13、iving at the decision. They do not expect the candidates to have full understanding of the various operations, thus it is also a test of how one copes under pressure and in new/unfamiliar situations. (This exercise displays the helicopter q ualities of the person, whether he has the maturity and qua
14、lities to make a good manager) 实际业务演练：要求应聘者浏览内容五花八门的会议记录和电子邮件，涉及市场、销售、财务、审计、管 理和人事。应聘者必须作出回应，并告知评判人员理由。这是要求很高的测试。主要考察应聘者在不同环 境下，如何处理问题、作出决策。面试官并不期望应聘者能够完全理解自己面临的问题，所以这也可以考 验应聘者在新的或者不熟悉的环境下如何背负压力进行工作。(该测试考验应聘者处于悬空状态时的工作 能力。看他是否成熟，是否具备成为一个优秀管理人才的素质。) 6. Cocktails. Top management would typically join t
15、he candidates and the interviewers for cocktails at th e end of the day. Though it is a time to finally relax and get to know each one better, it is also an ex cellent opportunity to reinforce ones strengths and qualities. This is the best opportunity to make an imp ression on top management, thus p
16、repare the right questions and be ready to engage. Given that only the most highly qualified graduates are short listed for Shells job interviews, the compa ny, by carrying out the above intensive interview process, aims to select the candidates who clearly stand out amongst the group. Candidates who are further short-listed after this process will still have to go thr ough more interviews before being hired. 鸡尾酒会：在这一天即将结束时，高层管理人员会和面试人选一起参加鸡尾酒会。虽然经过了紧张的一天， 你需要放松一下，并加深彼
