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1、平衡计分卡平衡计分卡在铁路公司 绩效管理中的运用实证研究 平衡计分卡平衡计分卡在铁路公司 绩效管理中的运用实证研究 细阐述。最后，展望了平衡计分卡在内蒙古呼准铁路公司绩效管理中的应 用前景。 本论文在研究过程中主要采用了理论与实际相结合、文献资料法、调查数 据分析法等经典研究方法，为平衡计分卡在内蒙古呼准铁路公司中的有效应用 提供指导。 关键词：平衡计分卡；绩效管理；铁路工程；项目管理 Abstract Performance management and assessment as the most important part of modern enterprise management
2、， it not only plays an important role in the realization of corporate strategic objectives， but also has a great impact on the core competitiveness and sustainable development of enterprises. In the last century， 90 years， balanced scorecard as a performance evaluation tool is widely applied to the
3、enterprise performance management in the developed countries， and many of the worlds top five hundred enterprises have proved the effectiveness of this performance evaluation tool. Therefore， in view of the continuous deepening of the degree of market of our countrys railway industry， whether it can
4、 be applied to the performance management of the railway enterprises， is the primary problem to be solved in this thesis. For the XX railway company， the author has fully realized the lack of the traditional performance management system， in order to ensure that the company in the fierce market comp
5、etition can have the core competitiveness， not only through more scientific management mode to meet customer needs， but also through the performance management system innovation， to further improve the companys overall work efficiency and management performance. However， the traditional performance
6、management of the XX railway company will focus on the financial figures， the companys strategy， customer and employee， etc. Therefore， it is highly feasible to explore the application of Balanced Scorecard in the performance management of XX railway company. The main contents of this thesis are as
7、follows: Chapter 1: introduction. This chapter mainly introduces the research background， the research significance， the domestic and foreign research status and the framework of the paper. The second chapter: basic theory. This chapter is mainly about the definition of some related concepts， includ
8、ing railway engineering， performance evaluation， project management and so on. The third chapter: the present situation and problems of the performance management of XX railway company. In this chapter， the background of XX railway company is introduced， and the specific problems in the performance
9、management of the railway company are analyzed. The fourth chapter: the construction and application of Balanced Scorecard in the performance management of XX railway company. In this chapter， the paper introduces the theory and evaluation model of the balanced scorecard， and analyzes the four evalu
10、ation factors of the balanced scorecard， and then analyzes the implementation process， the implementation principle and the evaluation model of the XX XX. Finally， the application prospect of the Balanced Scorecard in the performance management of XX railway company is prospected. In the course of t
11、he research， this paper mainly adopts the classical research methods， such as theory and practice， the literature data method， and the data analysis method， which can provide guidance for the balanced score card in the effective application of XX railway company. Key words: Balanced Scorecard； Perfo
12、rmance management； Railway engineering； Project management 目 录 摘 要.IV 关键词：.V Abstract.VI Key words:.VII 第 1 章 绪论.1 1.1 研究背景与意义.1 1.1.1 研究背景 .1 1.1.2 研究意义.2 1.2 国内外研究现状.2 1.2.1 国外研究现状.3 1.2.2 国内研究现状.4 1.3 研究内容、方法及思路.5 1.3.1 研究内容.5 1.3.2 研究方法.6 1.3.3 研究思路.6 第 2 章 相关基本理论.8 2.1 项目管理.8 2.1.1 项目管理的内涵.8 2.1.2 项目管理的重要性.8 2.2 绩效管理.9 2.2.1 绩效管理的内涵.9 2.2.2 绩效管理的基本流程.9 2.3 铁路工程项目管理绩效评估.10 2.3.1 铁路工程项目特点分析.10 2.3.2 铁路工程项目管理绩效评估.12 2.4 我国铁路工程项目管理绩效评估工作.12 2.4.1 铁路工程项目管理绩效评估工作流程.12 2.4.2 绩效评估对铁路工程项目管理的重要性.
