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1、Six Sigma Fundamentals,Champion Training,1,Six Sigma Champion Training,The Six Sigma Breakthrough Strategy has become a Competitive Tool,A little bit of history .,Six Sigma was developed by Bill Smith, QM at Motorola Its implementation began at Motorola in 1987 It allowed Motorola to win the first B
2、aldrige Award in 1988 Several of the major companies in the world have adopted Six Sigma since then .Texas Instruments, Asea Brown Boveri, AlliedSignal, General Electric, Bombardier, Nokia Mobile Phones, Lockheed Martin, Sony, Polaroid, Dupont, American Express, Ford Motor,.,2,Six Sigma Champion Tra
3、ining,Frequently asked questions .,What is Six Sigma and how does it impact the bottom line? Where and how does Six Sigma fit into my business process? What kinds of gains can I expect to see if I adopt Six Sigma? How long does it take to see financial benefits from Six Sigma? What resources are req
4、uired to implement Six Sigma? What kind of infrastructure is required to support Six Sigma? What are my first few steps to get Six Sigma going?,3,Six Sigma Champion Training,What is Six Sigma,Vision - Develop and produce products & services to Six Sigma Levels Strategy - Use a data driven structured
5、 process to drive out defects and improve the Sigma Level of products and services (Breakthrough Strategy),4,Six Sigma Champion Training,What does doing Six Sigma look like?,Project defined in Business Terms Cross Functional Team Involvement Measure/ Analyze/ Improve/ Control Problem Strategy used Q
6、ualitative Tools used Statistical Tools used Sustained Business Results Achieved,5,Six Sigma Champion Training,Know what is Important to the Customer and to the Business Reduce Defect Levels by: 1. Reducing the Variation 2. Centering around the Target,Six Sigma Improvement Strategy,6,Six Sigma Champ
7、ion Training,Insufficient Process Capability - Scrap - Rework - Warranty - Excess Inventory,Unstable Parts & Materials - Shortages - Defectives - Excess Inventory,Inadequate Design Specifications - Manufacturing Processes - Supplier Processes - Assembly Processes,Principle Causes of Variation,7,Six
8、Sigma Champion Training,You cannot refine a system unless the Defects are removed first,The Breakthrough Strategy is the Core of Six Sigma,Causes an organization to shift focus to: Eliminate Defects (Cost & Yield) Eliminate Opportunities/ Non Value Added Steps Reduce Complexity Breakthrough Thinking
9、,8,Six Sigma Champion Training,Lower Spec Limit,Upper Spec Limit,Nominal Target,Defects,Process Mean,Process variation is represented by ,Origin of Sigma,9,Six Sigma Champion Training,The Classical View of Performance,Practical Meaning of “99% Good”,3 s Capability,Historical Standard,Long Term Yield
10、 93.32%,4 s Capability,Current Standard,Long Term Yield 99.38%,6 s Capability,Long Term Yield 99.99966%,New Standard,20,000 lost articles of mail per hour Unsafe drinking water almost 15 minutes each day 5,000 incorrect surgical operations per week 2 short or long landings at major airports each day
11、 200,000 wrong drug prescriptions each year No electricity for almost 7 hours each month,10,Six Sigma Champion Training,Sigma is a statistical unit for measuring quality. It is correlated to the defect rate and the complexity of the process / product,Six Sigma is a Standard of Excellence. It means n
12、o more than 3.4 Defects per Million Opportunities,Sigma as a Measure of Quality,11,Six Sigma Champion Training,The long-term distribution is larger than the short-term as a result of dynamic variations in the process mean over time,Process Centering and Capability,12,Six Sigma Champion Training,3 Si
13、gma ProcessNo Mean Shift Cp=Pp= 1.0 Cpk=Ppk= 1.0 PPM= 2,750,3 Sigma ProcessMean Shift of 1.5 Sigma Cp=Pp= 1.0 Cpk=Ppk= 0.5 PPM= 66,365,13,Six Sigma Champion Training,Six Sigma ProcessNo Mean Shift Cp=Pp= 2.0 Cpk=Ppk= 2.0 PPM= 0.0,Six Sigma ProcessMean Shift of 1.5 Sigma Cp=Pp= 2.0 Cpk=Ppk= 1.5 PPM=
14、4.0,14,Six Sigma Champion Training,1.5 Sigma Shift,Deeper Insight Into Shifts and Drifts,15,Six Sigma Champion Training,13,Short Term,- 1.5,s,Long Term,Short Term,s,No Action,No Action,TO,FROM,+ 1.5,Long Term,Six Sigma Conversion Table,16,Six Sigma Champion Training,Benchmarking Chart,17,Six Sigma C
15、hampion Training,Past success has bred arrogance Dependence on inspection and rework Reliance on trial and error Reward fire fighting behavior Little focus on quality measurements Functional departments inhibit cooperation,Most Companies,Why most Companies are 3-4 Sigma,18,Six Sigma Champion Trainin
16、g,Confidence in the opportunity Belief in the 6 Sigma methodology Ability to challenge the Status Quo Use of new skills, tools and information Use of new management behaviors,Most Companies,What is needed to reach 6 Sigma,19,Six Sigma Champion Training,B A S I C T O O L S W A L L,Seven Basic Quality Tools Green Belts,Statistical Tools to Improve Processes Operational Black Belts,De
