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1、 Hotels & Resorts InformationKempinski Hotels & ResortsFounded in Germany over a hundred years ago, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, it represents the highest standards wherever they are found.Located in many of the worlds most well k
2、nown cities and resorts, the Kempinski collection includes hotels in the grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by i
3、mpeccable service.For leisure and business guests alike, the name Kempinski has long been synonymous with style, nobility and efficiency. Put simply, they are the first choice for the discerning individual.In addition to operating many of the finest city hotels in the world Kempinski is a name that
4、can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect. 凯宾斯基饭店及度假村一百多年前创建于德国的凯宾斯基饭店，始终体现了欧洲人热情好客的优良传统。今天，凯宾斯基饭店在各个方面都一如既往地代表着最高的水准。坐落在世界最著名城市和旅游胜地的凯宾斯基建筑包括风格庄严的酒店、先进的
5、现代化建筑和各具魅力的古老酒店。 所有的建筑都优雅地融入到周围的环境中，并提供有豪华的住宿、超级美食和无可比拟的设施，以及完美的服务。对休闲度假的游客或商务人士来说，凯宾斯基始终都是时尚、尊贵和高效的同义词。 简单地说，凯宾斯基是有识之士的最佳选择。除了坐落在世界各地的许多一流都市酒店外，在众多激动人心的旅游胜地也可以看到凯宾斯基的名字。每家酒店都将当地风格和氛围融入了凯宾斯基客人所期望的国际标准的服务和奢华中。 More than one Century of Tradition, Style and Exclusivity一个多世纪的传统、风格及卓而不群Kempinski is the o
6、ldest luxury hotel collection in Europe, acquiring its first property in 1897. While the Group was founded in Germany, its portfolio is now spread throughout Europe, Middle East, Africa, South America and Asia with properties in locations such as Abu Dhabi, Beijing, Berlin, Budapest, Buenos Aires, I
7、stanbul, London, St. Petersburg, Moscow and St Moritz. Rich in tradition, it comprises a fine collection of sumptuous hotels and resorts, from the truly historic to the breathtakingly avant-garde.凯宾斯基酒店是世界上最古老的豪华酒店，最初建立于1897年。酒店集团则创建于德国，现旗下酒店遍布欧洲、中东、非洲、南美和亚洲，在北京、柏林、布达佩斯、伊斯坦布尔、德累斯顿和圣莫里茨等地拥有45处以上的私人酒店
8、和特色酒店。Exceptional Resorts While maintaining a leading position in the business travel market, endorsed by renowned properties in many of the worlds key cities, Kempinski has entered the global resort market in response to growing consumer demand. The Group currently comprises many dedicated resorts,
9、 each of which offer an exceptional range of leisure facilities, luxury spa and a breathtaking location: 在商务旅行市场占据重要地位的同时，凯宾斯基酒店在世界许多重要城市都设有著名的连锁机构，进驻全球度假市场，以满足不断增长的客户需求。该酒店集团目前包含16处环境优美的度假胜地，每处都提供优越的整套休闲设施、豪华水浴和令人惊叹的地理位置。Grand Arena Bansko凯宾斯基酒店（保加利亚）Heiligendamm凯宾斯基大酒店（德国）Giardino di Costanza Sici
10、ly凯宾斯基酒店（意大利）San Lawrenz Gozo凯宾斯基酒店（马耳他）Baha Estepona Costa del Sol凯宾斯基酒店 （西班牙）Baha Real Fuerteventura 凯宾斯基酒店（西班牙）des Bains St Moritz 凯宾斯基大酒店（瑞士）Le Mirador Kempinski Lake Geneva酒店（瑞士）The Dome Belek 凯宾斯基酒店（土耳其）Barbaros Bay Bodrum 凯宾斯基酒店（土耳其）Patagonia Park Plaza El Calafate凯宾斯基酒店（阿根廷）Colony Park Plaza
11、 Colonia del Sacramento凯宾斯基酒店（乌拉圭）Julaia Kuwait 凯宾斯基酒店（科威特）Ajman United Arab Emirates凯宾斯基酒店（阿拉伯联合酋长国）Personal serviceThe name concierge is extremely important for Kempinski, and for our guests, as it is the Concierge who responds to our personal needs, providing any requested service at any time. Wh
12、ile other hotel groups have downgraded this service, Kempinski Hotels has revitalized the philosophy, ensuring our Concierge Teams remain highly respected, by providing the ultimate in personal recognition; not only meeting but exceed the expectations of our guests.无论对凯宾斯基酒店亦或对客人来说，“礼宾”一词尤为重要。因为正是礼宾
13、部门对个人的需求做出反应，随时提供任何所需服务。当其它酒店集团将这一服务降格的时候，凯宾斯基酒店重塑了这一理念，确保我们的礼宾团队最大限度地重视每一位客人，不仅要满足而且要超越客人的期望，从而始终获得高度推崇。To reflect their importance, a range of programmes have been developed in honour of the Concierge: Business Concierge, Kempinskis revolutionary corporate account recognition programme offers clie
14、nts special discounts and privileges. 为了体现客人的重要性，酒店开发出了一系列礼宾服务项目。商务礼宾：凯宾斯基创新的公司客户识别项目为客人提供特别的折扣和优惠。To enhance and support Business Concierge, Kempinski developed a dedicated central database called KARIS (Key Accounts Rates & Information System). KARIS tracks and monitors corporate account productio
15、n and facilitates instant rate offers and contracts. KARIS is unique to Kempinski and enables all sales staff to instantly access rates and cross-sell.为增进和支持商务礼宾服务，凯宾斯基开发了专门的中心数据库KARIS （关键客户费率 & 信息系统） KARIS 追踪和监控公司客户生成并有利于瞬时费率报价和签约。 KARIS 为凯宾斯基所特有，通过该系统，所有销售人员都可以立刻查看费率并进行交叉销售。Available throughout th
16、e year and on a seasonal basis (e.g. summer and Winter Interludes), Leisure Concierge is a collection of promotions designed to meet the needs of discerning leisure travelers. Packages are available in all room categories, from standard rooms to suites and include a destination pack personally compiled by t
