{商务礼仪}UnitAppointmentEtiquette约会礼仪

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1、Unit Sixteen Appointment Etiquette约会礼仪,Focal Points,1. How to arrange an appointment.,2. How to cancel an appointment.,3. How to reschedule an appointment.,Contents,Lead in,1,Reading A,2,Reading B,3,Reading C,4,5,Exercises,Test your Appointment Etiquette,1. Receptionist: “Good morning.” You: “Good m

2、orning, Ive come to _ Mrs. Twain.” A. visit B. see C. do business withD. hold a talk with 2. Receptionist: “Have you got a(n) _?” A. meetingB. arrangement C. dateD. appointment Which sounds the most natural? “Im afraid shes _ at the moment.” A. with someoneB. engaged C. taken D. out of stock,Warming

3、-up,Test your Appointment Etiquette,Which of the following would be the most appropriate to use in a business environment? “Mrs. Smith will be a few minutes, _.” A. sit down B. please take a seat C. take a pew D. take the weight off your feet 5. On the telephone: “I have an appointment with Richard

4、Jones at 2.15, but Im afraid _.” Im not at timeB. Im running a bit late C. Im on time D. Im out of time 6. Which of the following is NOT possible? call a meetingB. arrange a meeting C. attend a meeting D. appoint a meeting,Warming-up,How to Schedule Appointments Efficiently,An appointment-crammed sc

5、hedule can take on a life of its own, gobbling up your workdays like a ravenous beast. Tame your schedule by adopting some of the following simple techniques. The secret to success lies in applying them firmly and consistently. 1Block out time on your schedule for solitary work. Guard this appointme

6、nt with yourself fiercely. Make it clear youll accept no phone calls or pop-in visits. If possible, escape to a solitary spot during this time. 2Deflect excessive requests for your time from co-workers. Ask those who squander your time to submit written proposals, or schedule meeting times with them

7、 far enough out so that they might just solve the issues on their own.,Reading A,Unit Sixteen Appointment Etiquette,How to Schedule Appointments Efficiently,3Allot blocks of time for making and taking phone calls. Avoid phone tag by suggesting these times to callers. Take a list of calls to make whe

8、n you have a drive of longer than 10 minutes. 4Cluster out-of-office meetings geographically. Traveling to and from appointments uses up vast amounts of time. 5Communicate clearly how much time you have to meet with people, and then enforce the finish times. Schedule appointments in your own office

9、back-to-back so the arrival of one person encourages the departure of the other. 6Keep track of how much of your workweek you devote to appointments. If the amount exceeds 50 percent, evaluate whether other peoples agendas are overpowering yours.,Reading A,Unit Sixteen Appointment Etiquette,How to S

10、chedule Appointments Efficiently,Tips 等同于 例:But now the discount equates to $60 a ton, while the spot is about $90 a ton. 但现在,折扣为每吨60美元,而现货价格则约为每吨90美元。,Words 改编成的剧本 例:.a dramatization of D. H. Lawrences novel, Lady Chatterleys Lover. 根据D. H. 劳伦斯的小说查泰莱夫人的情人改编的剧本。,Words 电缆 例:I ripped out the telephone

11、 wire that ran through to his office. 我拔掉连接到他办公室的电话线。,Words 更适合的 例:Prevention of a problem is always preferable to trying to cure it. 防止出现问题总是比试图解决问题更可取。,Words 过度的 例:Their spending on research is excessive and is slowing developments of new treatments. 他们在研究上的花销过多,正在减慢新疗法的开发。,Words & Expressions,con

12、tagious 1. ADJ A disease that is contagious can be caught by touching people or things that are infected with it. 传染的 例:Concerns are growing about sanitation and contagious disease in the camps. 帐篷里的卫生和传染病问题越来越受重视。 2. ADJ A feeling or attitude that is contagious spreads quickly among a group of people. 有感染力的 例:Laughing is contagious. 笑是有感染力的。,Words & Expressions,Thank You !,

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