{六西格玛管理}SixsigmaChinese讲义

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1、Six Sigma Awareness Program6了解纲要,SPACER .,Safety 安全 Purpose 目的 Agenda 日程 Code of Conduct 操作代码 Expectations 例外 Roles / Responsibilities 作用/责任,2020/7/23,3,Flextronics Corporate Presentation,WHY ARE YOU HERE?此行目的为何?,To understand the why and how of Six Sigma so you can help to keep our momentum growing

2、 通过了解为什么及如何使用6,帮助我们保持持续增长的势头,2020/7/23,4,Flextronics Corporate Presentation,WHAT YOU WILL LEARN 学什么,Topic Outline主题要点 Duration为期 What is 6s ? (Background history) 何为6s?(背景知识) - 15 mins Benefits and advantages of embracing 6s 奉行6s 的裨益 - 15 mins Why 6s in Flextronics ? Flextronics为什么使用6s? - 15 mins Wh

3、o is in 6s Council ? 6s委员会成员? - 10 mins 6s peoples Roles and Responsibilities 6s成员的作用与责任 - 20 mins Understanding 6s methodology / concept 理解6s 的方法论/概念 - 60 mins Catapult exercise 弹射练习 - 30 mins Questions 过程能力或产品性能的统计测量法; A goal that reaches for near perfection in performance; 使性能达到几近完美的目标; A system

4、of management to achieve lasting business leadership and world-class performance 实现持久经营领导能力和世界级业绩的管理系统,What is 6s ? 何为6s ?,2020/7/23,10,Flextronics Corporate Presentation,Six Sigma - Breakthrough Improvement 6 - 突破改进,1,2,3,4,5,Six Sigma 6,Continuous Improvement 持续改进,Breakthrough突破 Strategy,70%, 5%,T

5、ime (Years) 时间(年),2020/7/23,11,Flextronics Corporate Presentation,The 6s Philosophy 6s 基本原理,Every process can be characterized 每个过程都可描述其特征 Every process can be measured 每个过程都可测量 Every process can be controlled 每个过程都可控制 Every process can be predicted 每个过程都可预测 Every process can be optimized 每个过程都可优化 E

6、very defect can be prevented 每个缺陷都可预防,Outputs输出,process 过程,Inputs输入,Everything, whether an invoice or a PCBA, is produced through a process 每样东西,无论是成品还是PCBA,都是经过程生产出来的,2020/7/23,12,Flextronics Corporate Presentation,6s Methodology 6s方法论,“ It is a data-driven analysis problem solving technique which

7、undergo a structural and Systematic Approach to Reducing Defects which Affect What is Important to the Customer !” “它是由数据推动的分析问题解决的技巧,它采用结构的和系统的方法来减少缺陷,这将影响什么对客户来说是重要的!”,2020/7/23,13,Flextronics Corporate Presentation,Premise of 6s 6s的前提,All processes contain variation. Variation leads to waste, scr

8、ap, and defects. 所有过程均有波动。波动会导致浪费、废品和缺陷。 These sources of variation can be: 这些波动来源有可能: Identified被识别 Quantified被量化 Reduced by control; and通过控制来减少;及 Eliminated by prevention通过预防来消除,2020/7/23,14,Flextronics Corporate Presentation,The DMAIC Process DMAIC过程,2020/7/23,15,Flextronics Corporate Presentatio

9、n,The Six Sigma Tool Kit 6工具包,2020/7/23,16,Flextronics Corporate Presentation,Origin and progress起源和发展 The six sigma came from Japan in 70s, developed at America in 80s -Motorola win quality award in 1989 and $14bn savings since its launch in 1986 6起源于日本70年代,80年代在美国得到发展 -自从摩托罗拉1986年采用了6,1989年不仅提高了产品

10、质量,而且节约资金140亿美元 The users: GE, E/,Sony,Toshiba,Dupont, Volvo,ABB and so on. The users reach 43%. 用户: GE, E/,Sony,Toshiba,Dupont, Volvo,ABB 等等。用户达43。 Price performance of using 6sigma使用6的价格性能,Companies using Six Sigma 使用6的公司,DJ Industrial Av. DJ工业AV.,History of 6s 6s的历史,2020/7/23,17,Flextronics Corpo

11、rate Presentation,WHAT YOU WILL LEARN 学什么,Topic Outline主题要点 Duration为期 What is 6s ? (Background history) 何为6s?(背景知识) -15 mins Benefits and advantages of embracing 6s 奉行6s 的裨益 - 15 mins Why 6s in Flextronics ? Flextronics为什么使用6s? - 15 mins Who is in 6s Council ? 6s委员会成员? - 10 mins 6s peoples Roles an

12、d Responsibilities 6s成员的作用与责任 - 20 mins Understanding 6s methodology / concept 理解6s 的方法论/概念- 60mins Catapult exercise 弹射练习 - 30 mins Questions and 通过改进KOL来提高底线;并且 Increase Customer Satisfaction/loyalty 增加客户满意度/忠诚度,2020/7/23,35,Flextronics Corporate Presentation,What Does this Mean to Me ? 对我来说意味着什么?

13、,Lower defects缺陷少 Lower cycle time周期短 High productivity生产率高 Supplier participation协助供应商 Customer satisfaction客户满意 Efficient sharing of best business practices 有效地分享优秀经营实例 A common Flextronics language and metrics for quality Flextronics通用的质量语言和韵律,2020/7/23,36,Flextronics Corporate Presentation,Lower

14、 Defects 缺陷少. Scrap, Inventory, Warranty废品,库存,承诺 Lower Cycle Time 周期短.Time to Market, Higher Gross Margin, Reduced Inventories 时间用于市场,总利润更高,减少库存 Higher Productivity 生产率高.Less Capital then move to other Divisions or.项目发起人在挑选部门时实施诊断,然后转向其他部门或,Prepare for and lead formal Division level launch and perfo

15、rmance improvement model installation准备和领导正式的部门启动基准和安装性能改进模式,Curriculum and Learning Experience课程及学习体会,2020/7/23,48,Flextronics Corporate Presentation,Up to five weeks of action learning over a 3-4 month period.,Primary Roles - Black Belt 主角黑带,Responsibilities职责 Identify potential projects识别项目潜力 Ref

16、ine project business cases挑选项目典型案例 Lead projects, achieve results and document successes领导项目实施,确保项目向最终的结果和成功迈进 Provide Six Sigma methodology and tools expertise and training提供6s管理方法和专家意见和培训 Train and facilitate project teams培训和促进项目小组的进步 Communicate upward and downward向上和向下的沟通,Leadership effectiveness and performance model领导效力和性能模型 Six Sigma Improvement (Operations, Transactional, Customer Facing)6s改进模型(操作、交

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