售后服务机场服务相关讲义

上传人:精****库 文档编号:139030036 上传时间:2020-07-19 格式:DOCX 页数:10 大小:186.17KB
返回 下载 相关 举报
售后服务机场服务相关讲义_第1页
第1页 / 共10页
售后服务机场服务相关讲义_第2页
第2页 / 共10页
售后服务机场服务相关讲义_第3页
第3页 / 共10页
售后服务机场服务相关讲义_第4页
第4页 / 共10页
售后服务机场服务相关讲义_第5页
第5页 / 共10页
点击查看更多>>
资源描述

《售后服务机场服务相关讲义》由会员分享,可在线阅读,更多相关《售后服务机场服务相关讲义(10页珍藏版)》请在金锄头文库上搜索。

1、在飞机上英语口语 2008-12-21 15:56:33| 分类: 缤纷英语 | 标签: |字号大中小 订阅 在飞机上AIR TRIP Situation 1 在机场柜台 At the airport counterA: Im taking your flight SQ-050 to Singapore. Do I check in here?A: 我搭SQ-050到新加坡,是否在此登记?B: Yes, Im at your service, sir. May I have your passport and ticket?B: 是的,我可以为您服务。先生,可以给我看一下您的护照及机票吗?A:

2、 Here you are.A: 这就是。B: Well, Where would you like to sit? By the window, by the aisle, or in the middle?B: 您要坐哪儿?靠窗、靠走道或中间位置?A: Near a window, please.A: 靠窗。B: The smoking or non-smoking section?B: 抽不抽烟?A: I dont smoke.A: 我不抽烟。B: All right. Here is your boarding card.B: 好的,这是您的登记证。A: Is the flight o

3、n time?A: 飞机会准时起飞吗?B: Yes, the plane leaves at 12:30.B: 是的,12:30起飞。A: Do I have to go through the customs house now?A: 我必须现在去通关吗?B: Yes, please go to Gate 3 before 12:00.B: 是的,12:00前到三号门。A: Where shall I buy the airport tax?A: 机场税在哪儿买?B: On the second floor. Anything else? (You dont need to buy it n

4、ow as it has been included in the ticket fee.)B: 二楼。还有别的事吗?(现在免缴了,因为它已经含在机票费用内了。)A: No more, thank you.A: 没了,谢谢。B: Have a good trip.B: 祝您旅途愉快。 Situation 2 在候机楼 In the waiting roomA: May I take this seat?A: 我可以坐这个位子吗?B: Yes, please. This seat is unoccupied.B: 可以,这位子没人坐。A: Are we going to take off as

5、scheduled?A: 会准时起飞吗?B: Yes, we will start pretty soon.B: 是的,应该很快会登机。C: (Broadcast) SQ-050 passengers to Singapore, all abroad. Please proceed to Gate 3.C: (广播)SQ-050到新加坡的所有旅客请到3号门登机。D: May I have your boarding card?D: 我可以看您的登机证吗?A: Yes, here you are.A: 是的,这就是。 Situation 3 在飞机上On the planeA: Where is

6、 this seat?A: 请问这座位在哪儿?B: Please follow me.B: 请跟我来。A: How long is the plane going to take off?A: 飞机多久起飞?B: About 20 minutes.B: 大概20分钟。A: Please show me how to fasten this seat belt.A: 请教我如何系安全带。B: You do it like this way.B: 像这样做。C: (Broadcast) Welcome aboard on Singapore Airline. Please fasten your

7、seat belts, and no cell phones or electronic equipments while we are taking off.C: (广播)欢迎搭乘新加坡航空,请系上安全带、关闭手机及电器产品,我们即将起飞。 Situation 4 要求服务 Request the services on the planeA: May I have some ice water?A: 我可以要冰开水吗?B: Yes, please wait a moment.B: 好的,请稍等。A: Please give me a wet towel.A: 请给我一条湿纸巾。B: OK.

8、 Here it is.B: 好的,这就是。A: Do you have wine for sale on the plane?A: 飞机上有酒卖吗?B: Yes, well sell them after dinner. You can also buy cosmetic and cigarette.B: 有的,用过餐后,会有推车出来,您可以买化妆品和香烟。A: How many bottles of the wine is each passenger allowed to buy?A: 每位旅客可以买几瓶酒?B: Two bottles.B: 两瓶。A: What time is din

9、ner served?A: 几点供应晚餐?B: At 6:00.B: 6:00。A: Stewardess, I dont feel well. I feel like vomiting.A: 服务员,我不舒服,想呕吐。B: Ill bring you some medicine for air sickness.B: 我给您一些晕机药。A: May I have an air-sick bag?A: 我还要一个呕吐袋。B: OK. Ill be right back.B: 好的,马上来。A: How long will the plane land at the Singapore Airp

10、ort?A: 还有多久到达新加坡机场?B: In 20 minutes.B: 再过20分钟。 航班中转用语 How long will we stop here? 我们在这里停留多久? Are there any duty-free shops in the waiting room? 在候机室有免税店吗? Im in transit to Melbourne 我是换机去墨尔本 How can I get to the connecting flight counter of China airline? 我如何找到中国航空公司办理转机柜台? Where is boarding gate fo

11、r China airline CA173? 国航CA173登机口在哪里? Where can I check in? 在哪里办理登机手续? What is the gate number? 在几号登机口登机? 入境检查对话 问: May I see your passport, please? 请出示你的护照 答: Here is my passport. 这是我的护照 问: Whats the purpose of your visit? 你到澳洲的目的? 答: Sightseeing. (business, study) 观光(商务,留学) 问: How long will you be

12、 staying in Australia? 你计划在澳洲逗留多久? 答: 10 days. 10天 问: Where are you staying? 你住在哪里? 答: Ill stay at Hyatt hotel? 我住在凯悦酒店 问: Do you have a return ticket to Taiwan? 你有回台湾的返程机票吗? 答: Yes, here it is. 有,在这里 问: How much money do you have with you? 你随身带了多少钱? 答: I have 2000 U.S dollars. 2000美元 问: Have a nice

13、 stay. 祝你在澳洲旅行愉快! 答: Thank you. 谢谢! 机场取行李用语 Where can I get my baggage? 我去哪里取行李? Here is my claim tag. 这是我的托运行李卡 Could you please check it urgently? 请抓紧时间找我的行李 How many pieces of baggage have you lost? 你丢失了几件行李? Can you tell me the features of your baggage? 请描绘你所丢失的行李的外表特徵 It is a large leather suit

14、case with my name tag. 是一件大的皮箱,挂有我名字的标签 We may have lost some baggage so wed like to make a lost baggage report. 我想填写一份丢失行李登记单 How soon will I find out? 需要多长时间可以找到我的行李 Please deliver the baggage to my hotel as soon as youve located it. 找到行李后,请尽快送到我的酒店。 入关检查用语 Your passport and declaration card, please. 请出示你的护照和海关申报单 Do you have anything to declare? 你携带的东西有必须申报的吗? No, I dont

展开阅读全文
相关资源
相关搜索

当前位置:首页 > 商业/管理/HR > 企业文档

电脑版 |金锄头文库版权所有
经营许可证:蜀ICP备13022795号 | 川公网安备 51140202000112号