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1、英文电子邮件写作技巧一、文法上 1、切忌主客不分或模糊 例子: Deciding to rescind the earlier estimate, our report was updated to include $40,000 for new equipment.” 应改为：Deciding to rescind our earlier estimate, we have updated our report to include $40,000 for new equipment. (We决定呀, 不是report.) 2、句子不要凌碎 例子: He decided not to aud
2、it the last ten contracts. Because of our previous objections about compliance. 应该连在一起. 3、结构对称,令人容易理解. 例子: The owner questioned the occupants lease intentions and the fact that the contract had been altered with ink markings. 应改为: The owner questioned the occupants lease intentions and ink alteratio
3、ns of the contract. 4.单众数不要搞乱,不然会好刺眼,看不舒服. 例如: An authorized person must show that they have security clearance. 5.动词主词要呼应. 想想这两个分别: 1）.This is one of the public-relations functions that is underbudgeted. 2）. This is one of the public-relations functions, which are underbudgeted. 6.时态和语气不要转变太多.看商务英语
4、已经是苦事,不要浪费人家的精力啊. 7.标点要准确. 例如: He did not make repairs, however, he continued to monitor the equipment. 改为: He did not make repairs; however, he continued to monitor the equipment. 8.选词正确. 好像affect和effect, operative和operational等等就要弄清楚才好用啦. 9.拼字正确. 有电脑拼字检查功能后,就更加不能偷懒. 10.大小写要注意.非必要不要整个字都是大写,除非要骂人 例如:
5、 MUST change to OS immediately. 外国人就觉得不礼貌和喝令人一样. 要强调的话,用底线,斜字,粗体就可以了. 二、 写信提示 1.人家的名字千万不要错.老一辈的看到名字错就干脆撵去垃圾桶. 同样, 头衔都不要错. 头衔或学位,任择其一吧.以下是一样的: Howard E. Wyatt, D.D.SPhD. Dr. Howard E. Hyatt 2.多过一个男人,用Messrs,就是Misters的意思,不过不要跟名字,跟姓就行啦.例如: Messrs. Smith, Wyatt, and Fury 。女人呢? 用Mesdames, Mmes., or Mses.
6、 同样不要跟名字. 例子: Mses. Farb, Lionel, and Gray 。男女一齐呢? 弄清楚称呼就行.例如: Dr. and Mrs. Harold Wright ；Mr. Harold Wright and Dr. Margaret Wright ；Mr. and Mrs. Harvey Adams-Quinn 。 3.有人有自己头衔就要跟紧,例如有人有荣誉学位就不喜欢用一般的头衔啊有时大头不知道对方头衔,干脆用Ms.算了. Ms. Sarah Gray 4.地址要低日期至少两行.处名时,职衔短可以一行过,长就下一行吧.例如: Ken Green, President Ken
7、 Green Vice President of International Operations 但这个就显得有点。: Ken Green Vice President of Unicom China 正确应为: Ken Green Vice President, Unicom China 5.老外的名字有时有Jr. 或 Sr.,之前的逗点是随你喜欢的,以下都是正确,不要笑人: Michael J. Smith, Jr. Michael J. Smith Sr. 6.外国国名尽量用大写.是为尊重,也方便邮差叔叔. 7.地址上的数字直接用阿拉伯数字吧,除了One,例子: 127 Ninth A
8、venue, North 127 E. 15 Street 5 Park Avenue One Wingren Plaza 556 - 91 Street给客户报价后跟进的英文邮件如何写在平时商务往来中，本人发现很多客户在对公司某个产品价格询盘后，我及时给予报价，但是报价后就一直没有客户的反应，没有见有订单。像这种情况下，作为一个销售人员，应该如何处理呢？应该写什么内容的邮件去给客户以求进一步跟进呢？应该在发出报价后几天内发出邮件比较合适呢? 针对这些问题，本人提出以下三个解决方法，如果哪位网友有更好地办法，不妨拿出来让大家一起参考。回复A：直接去函敦促Dear Hugo Chu,Wish e
9、verything well with you and your esteemed company ! We are in receipt of your letter dated Aug 10 , and as requested was expressed you 3 catalogues for our refrigeration goods . We hope they will reach you in due course and will help you in making your selection . Wish we will promote business as we
10、ll as friendship! Best wishes ! Aaron 回复B： 先写邮件问清情况。本人觉得先写邮件问清情况，简单的询问，如HAVE YOU RECEIVED MY P/I, IS THERE ANY QUESTION OR PROBLEM WITH YOU? 再问何时开L/C 或汇订金过来.如客户没回复，那你应该(很有必要)打个电话过去问清情况。是价格问题还是临时发生改变? 客户是中间商，还在等最终客户的确认？还是其它问题？然后根据情况做一些措施看能否挽回这一张订单。Dear Sir, Good morning! Hope you have got a wonderful
11、 weekend! For several days no news from you, my friend. Now I am writing for reminding you about our offer for item of * dated * * * according to your relative inquiry. Have you got (or checked) the prices or not? ( You can add some words to introduce your advantage of your product or something else
12、 to attract the customer). Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on severice of you in near future. Looking forward to your prompt response, Thanks and best regards, Yours FaithfullyAaron回复C：如果仍然没有回音的话，可以在一、两个月后再写一封信。Dear Sir, Now
13、 I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with comptetitive prices as per your request. By the way, how about your order (or business) with item *? If still pending I would like to offer our latest pr
14、ices to promote an opportunity to cooperate with each other. Thanks and best regards,Aaron英文邮件e-mail退信常见英语提示 做外贸联系国外客户常见的退信如下.这有帮助你更好的与客户联系.也有助与你与国外邮局写信告诉他事情的改善申请.所以以下 的E-MAIL术语要懂. 1.This is the Postfix program at host . Postfix program 指电子邮件的后缀,如 . Host主机,以.为主机的 Im sorry to have to inform you that your message could not be delivered to one or more recipients. Its attached below. 收件人recipients.传送delivered For further assistance, please send mail to postmaster邮局 If you do so, please include this problem report. You can delete your own text from the at
