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1、TrendsInEnterpriseMobility ConvergenceofMobileBusinessandWebServicesSoftware InformationIndustryAssociationBriefingMay16th2002 NicholasD EvansEmergingTechnologySolutionsKPMGConsulting Inc ndevans 972 373 7429 Page1 Agenda EmergingTechnologiesatKPMGConsultingStateoftheEnterpriseMarketITTrendsConvergi
2、ngonBusinessDriversandBarrierstoAdoptionMobileBusiness WebServicesConvergenceScenariosBestPracticesContacts FurtherReadingQ A Page2 AboutKPMGConsulting Inc OurPartnersareLeadersKPMGConsultinghasmorethan50strategicallianceswithleadingeBusinesssolutionproviders partnerssuchas SunMicrosystemsCiscoSyste
3、msFedExCorporationOurPhilosophyEnsuresSuccessKPMGConsultingprofessionalsliveourphilosophyofdeliveringoutstandingclientvaluebycombiningreal world industry relevantexperiencewithinnovativeusesoftechnology OneoftheWorld sLargestConsultingFirmsKPMGConsultingemploys10 000peopleandservesmorethan2 500clien
4、tsinboththepublicandprivatesectors HeadquarteredinMcLean Virginia wehaveprincipalofficesin16countriesonfourcontinents FirstBigIPOof2001KPMGConsultingbecamepubliccorporationonFebruary8 2001NASDQsymbol KCINOurBusinessiseBusinessOurcoreserviceofferingisend to endeBusinessintegration Thisofferingencompa
5、sses SupplyChainBusinessandTechnologyStrategyTradingPartnerIntegrationandExchangesIntegrationandOn BoardingIntegratedEnterpriseOperationsSystemsandTechnologyIntegrationNetworkSolutionsandWebArchitectureOutsourcingStrategyandProcessesInternetStrategy BrandingCustomerCareOnlineTraining Page3 WirelessS
6、olutionOfferings KPMGWirelessSolutions readySetGO mobileSuccessroadmaptogainnewROIbyapplyingwirelessandmobilecomputingtechnologyR2iMobileProvidesclientswithamethodologyforimplementationofWirelesssolutionsfortheirorganizationutilizingpre definedreferencearchitecturesdesignedtoachieveafastimplementati
7、onofasolutionwhichfocusesonsolvingreal worldbusinessproblems WirelessLANsProvidesclientswiththedesignandimplementationofWLANstargetedatachievingbusinessvalue MorefocusedontheintegrationwithapplicationsrunningonWLAN sthanonjusttheimplementationoftheWLANsthemselvesTransactionPlatformsProvidesclientswi
8、ththestrategy designandimplementationofTransactionPlatformstargetedatspecificindustryverticals Keycharacteristicsofthesesolutionsarethattheyfocusspecificsolutionaspectswhicharerequiredtocompletetransactions AmongthesekeysolutionaspectsareSecurity MobileWallet TransactionProcessing andScalability Wir
9、elessTransactionPlatforms Strategy SystemIntegration Enablement Roadmap Transactions Access Network Page4 EmergingTechnologiesatKPMGConsulting ThecharteroftheEmergingTechnologySolutionspracticeistokeepKPMGConsultinginstepwithemergingand disruptive technologiesby Coordinatingtheidentificationofemergi
10、ngtechnologiesthatarestrategictothebusinessofourclients IncubatingthehighestprioritytechnologieswithinKPMGConsultingsothattheycanmatureand Launchingthemaseither newcoresolutionofferingsorkeydifferentiatorsforourexistingsolutions Page5 EmergingandDisruptiveTechnologies Someoftheseemerginganddisruptiv
11、etechnologieswillimprovebusinessprocesses othershavethepotentialtoreshapeentireindustriesThe Map positionstechnologiesaccordingtothelevelofimpactwhendeployedandthelevelofpenetration BusinessImpact ReshapeIndustries ReshapeBusinessProcesses ImproveBusinessProcesses BusinessPenetrationby2003 10 20 30
12、40 50 60 70 80 90 WirelessWeb mCommerce WebServices Voice over IP EnterprisePortals EnterpriseInstantMessaging ASPs P2P WirelessLAN EmbeddedTags NaturalLanguageInterface Source ITExpo 2001 Page6 SolutionRadar LargeMarket ModerateMarket SmallMarket BPPM WebServices PeerServices WirelessInfrastructure
13、Mgmt Real Time M Commerce FY04 FY04 FY05 FY05 FY02 03 Linux BPO Broadband PotentialMarketSize BPM EmbeddedSystems Security Page7 ITTrendsConvergingonBusiness MobileBusinessisjustoneofseveraltechnologytrendscreatingtheopportunityforbusinessagilityandcompetitiveadvantageNextgenerationinfrastructuretec
14、hnologiessuchasreal timecomputing embeddedsystems webservices peerservices andwireless mobilearebestimplementedandapproachedinaholisticmannerthatexploitsthebenefitsofeachTheyarecloselyinter related andoftenmutuallyrequired forexample Webservicesenableanytime anywhereaccesstoinformationandtransaction
15、sonanydeviceandanyplatformWebservicesbringsnewdevelopmentanddeploymentparadigmstoenterprisesoftwareandtoelectronicbusinessMobilebusinessbringsnewaccessparadigmstoenterprisesoftwareandtoelectronicbusinessWireless mobileisbecomingakeynodefordigitalservices webservicestransactionsandprocesses Page8 Mob
16、ileBusiness WebServices M BusinessDriversAnytime anywheremobileaccesstoenterpriseprocessesandinformationIncreasedrevenuesIncreasedcustomersatisfactionandretentionReductionofcostsImprovedefficienciesandproductivityReducedcycletimesAbilitytomakefasterandmoreinformeddecisionsDifferentiationfromthecompetitionImproveddataaccuracy WebServicesDriversSoftwareasaservicemovement Unbundling ofenterpriseprocesses virtualenterpriseReductionofcomplexityMigrationtowardsreal timeenterpriseReductionofcostfordeve