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1、21SecretstoBecomingAGoodSpeaker Kai FuLeeManagingDirectorMicrosoftResearch China WePresentEveryDay Notjustconferencetalks ProductgroupmeetingsBillG TABmeetingsPreambletoademoConvinceaproductgrouptobeinterestedPresentpatenttoalawyerPresentagroupresultatoffsite Elevator talks ButI mnotgoodatit Present
2、ationskillscanbeacquired Examples BillGatesKai FuLee WhatYou llLearnToday CommunicationskillsPreparingtheTalkDeliveringtheTalkHandlingQ A21secretstobecomingagoodspeaker WhatisCommunicationSkills Verbal wordsspoken Vocal tone range appeal credibilityofvoice Visual physicalappearance clothing gestures
3、 eyecontact 7 38 55 Withouteffectivedelivery aspeechofthehighestmentalcapacitycanbeheldinnoesteem Witheffectivedelivery evenonewithmoderateabilitiesmaysurpassthoseofthehighesttalent Cicero Themanwhocanthinkanddoesnotknowhowtoexpresswhathethinksisatthelevelofhimwhocannotthink Pericles TheImportanceof
4、CommunicationSkills CommunicationSkills Fake MostimportantfactorisPASSION Ifyou repassionate yourvocal visualskillswillcomenaturally Passioncouldcomefromsubject experience orenvironment Thereisjustonesurecureforbadspeeches Gettrulyexcitedonthesubject and99percentofthefaultsofyourspeakingwilldisappea
5、r RobertMontgomery Butthereareskillstobelearned Likereading writing typing Mustlearnthis ifyouwantyourworktobeunderstood VerbalSkills Besimpleandclear Don tramble Stoptothinkifyouneedto Exampleone DanQuaylecelebratesdemocracy Exampletwo DanQuayletryingtosay Amindisaterriblethingtowaste VerbalSkills
6、Speakingisnotlikewriting Usesimplewords Don tusecomplexsentences Canyouunderstandthis Don tuseambiguouswordsinspeech VocalSkills Project resonateyourvoice No UM sand ER s Pauseinstead Silenceisatool Todrawattention VocalSkills Playyourvoicewithpitchandtempo Toamplifyapoint slowdown speakloudly exagg
7、erateinotation pauseintherightplaces Youareright Iamwrong StalintoTrotsky Asknotwhatyourcountrycandoforyou askwhatyoucandoforyourcountry JohnF KennedyBADEXAMPLE Iwelcomethiskindofexamination becausepeoplehavetoknowwhethertheirpresidentisacrook Well I mnotacrook RichardM NixonDon tuseiteverywhere Voc
8、alSkills Samemessage manywaystodeiver JohnKennedy Youneedtocontributetoyourcountry Asknotwhatyourcountrycandoforyou askwhatyoucandoforyourcountry Quaylevs BensonDebate Quayle IhaveasmuchexperienceintheCongressasJackKennedydidwhenhesoughtthepresidency Answer1 JackKennedyisbetterthanyou Answer2 Senato
9、r IservedwithJackKennedy IknewJackKennedy JackKennedywasafriendofmine Senator you renoJackKennedy VocalSkills Enthusiasm Passion Enthusiasm Ifyou renotpassionate whyshouldwecare Example MartinLutherKingIhaveadream ThatonedayThisnationwillriseupLiveuptothetruemeaningtoitscreed Weholdthesetruthstobese
10、lf evidentThatallmenarecreatedequal VisualSkills VisualSkills THEmostimportantAppeartrustworthy respectful USElection1960waswononvisualskills ComponentsofVisualSkillsEyesBodyHandsFace VisualSkills Eyes Lookforwardataudience trust Don tshifteyeballs don tlookincorner Don tlooktoomuchatcomputerscreeno
11、ryournotes Lookatpeople sfaces noteyes 3 6secondsperperson Shiftrandomly Nod smile usefacialexpression VisualSkills Body Standupwhentalking Walkaround informal Don t Rock shake leantoomuch VisualSkills Hands Gesturecomplementstalk Shouldcomenaturally withoutthinking Makesuretheymatch Needtoexaggerat
12、ealittleEspeciallywithlargeaudience Don tfidgetorputinpocket Videotapewholetalk watch VisualSkills Face Showemotion Mostofthetime Icarealotaboutthis Ireallybelieveinthis Ilovemywork Sometimes inresponsetoquestions ThisisthemostoutrageousthingI veeverheard Iwillhavenothingtodowiththis WhatYou llLearn
13、Today CommunicationskillsPreparingtheTalkDeliveringtheTalkHandlingQ A21secretstobecomingagoodspeaker PreparingtheTalk AlwaysOVERPREPARE Preparationincludes Researchingthebackground Organizingthetalk Writingtheslides Rehearsingthetalk Lastminutethings ResearchingtheBackground Whenyou reinvited findou
14、t Howlongisthetalk What sthetopic Saynoifyoudon tcareaboutthetopic Who stheaudience Onceyousayyes youareCOMMITTEDtodoagreatjob OrganizingtheTalk You rethesalesman Firstlessonforsalesmen Tellthemwhatyou regoingtosay Sayit Tellthemwhatyousaid Verysimilartoyourpaper TheCentralMessage it Peoplewillnotre
15、membereverything HaveONEclearwalk awaymessage Whatdoyouwantpeopletorememberin3months Theanswertothequestion Howwasthetalk Repeatit TheOpening Saysomethingprovoking Givea veryshort outline overview TheSubstance Logical Convincing Helpthemrememberthemessage Anticipatedoubts removethem Smoothtransition
16、sDon tlosetheaudienceOKtore orderthesub topics Keeprepeatingthemessage TheEnding EndwithaBANG Repeatthemessage Saythankyou WritingtheVisuals PowerPoint Prepation 80 time Firstprepareoutline recommend Word Thenmodifyoutlinefor Logiconvincing flow transitions ActualSlideWriting 20 time Shouldcomealmostdirectlyfromtheoutline UseofVisuals PowerPoint Visualsonlysupportyourtalk Spendmoretimeonyourtalk Simpleandclear1idea 3sub concepts 6lines Readable Big color coordinated Don treadfromtheslides Whatif
