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1、Trust RiskandTrustBuildingINORGANIZATIONDEVELOPMENT ReterSun Contents Introduction DefiningCharacteristicsofTrustTrustedLeadershipTrust RiskTaking TrustBuildingMechanism Risk TrustEnvironmentinanOrganizationStructuresandAspectsofControlTheEnemiesofTrustTrust HowtoBuildit Earnit andReestablishitTrust
2、 HumanResourcesPractice I Introduction Defining TrustasusedhereAsocialcognitionandindividualappliestoanythingtheindividualthinksofasaunitaryactorTrust BuildingAProcessoftestinganddevelopingtrustinanother II CharacteristicsofTrust FiveCharacteristicsdistinguishtrustfromotherriskmanagementresourcesava
3、ilabletosupportODandmanagementingeneral III TrustedLeadership Trust A1 A2 A3 X A4 A5 R IV Trust RiskTaking TrustBuildingMechanism Thefewstudiesinvestigatingtherelationshipbetweentrustandriskconsistentlyshowthattrustisnegativelyassociatedwithperceivedriskorwillingnesstoacceptrisk Trustisasocialcondit
4、ionbuiltonsocialinformationandattenuatedoramplifiedbyone strustingnature Managersoftenacceptriskbelievingthatpersonalactioncanreducetherisk TrustBuildingMechanism SharingRisk V Risk TrustEnvironmentinanOrganization Proposition1 Trustwillnotbethoughtofasaprobabilityofsuccessfuloutcomesbutofhowmuchres
5、ponsibilitysomeonecanmanagesuccessfully Proposition2 Trust buildinginanorganizationisaidedbyopportunitiesforrisk sharing richsocialinformationregardingothers abilitiesandmotivation andsharedsuccesses Proposition3 Brokentrustreducesconfidenceinone sabilitytomakesocialjudgments VI StructuresandAspects
6、ofControl INFLUENCESOFTRUSTONTHEDEGREEOFALLOCATIONOFRISKINAHIGHCONTROLSITUATION Trust Risk Highlow LowHigh Sharingtherisk Selfaction VII TheEnemiesofTrust You rehonest straightforward andcompetent Sowhydon tyourpeopletrustyou InconsistentMessagesInconsistentStandardsMisplacedBenevolence VIII Trust HowtoBuildit Earnit andReestablishit Competencetrust CommunicationTrust ContractualTrust VIII Trust HowtoBuildit Earnit andReestablishit Developyourowncapacityfortrustfirst Buildtrustbehaviorallyandincrementally Tacklebetrayalhead on IX Trust HumanResourcesPractice
