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1、Hotel Opening ManualInterContinental Hotels GroupGENERAL MANAGERSHOTEL OPENING MANUALANDCHECKLISTFor InterContinental Hotels GroupAsia Pacific RegionREVISED: 6 APRIL 2005This material is CONFIDENTIAL and is not to be disturbed to unauthorized persons_1Hotel Opening ManualInterContinental Hotels Grou
2、pContents1 - VISIT OF GENERAL MANAGER TO REGIONAL OFFICE . 錯誤! 尚未定義書籤。1.1.1.2.1.3.1.4.1.5.1.6.1.7.1.8.1.9.1.10.1.11.1.12.1.13.INTRODUCTION .5COORDINATION.5ORIENTATION .5ITEMS FOR VICE PRESIDENT HOTEL OPENINGS TO ARRANGE BEFORE THE GENERALMANAGERS ARRIVAL AT REGIONAL OFFICE .5MEETING WITH NEW GENERAL
3、 MANAGER: VICE PRESIDENT IN-CHARGE OF HOTELOPENINGS .7MEETING WITH NEW GENERAL MANAGER: HUMAN RESOURCES .9MEETING WITH NEW GENERAL MANAGER: TRAINING .10MEETING WITH NEW GENERAL MANAGER: FINANCE & BUSINESS SUPPORT .11MEETING WITH NEW GENERAL MANAGER: FOOD & BEVERAGE .12MEETING WITH NEW GENERAL MANAGE
4、R: SALES & MARKETING .15MEETING WITH GENERAL MANAGER: DESIGN AND ENGINEERING.18MEETING WITH GENERAL MANAGER: INFORMATION TECHNOLGY .19MEETING WITH GENERAL MANAGER: LEGAL COUNCEL .202. HUMAN RESOURCES PRE OPENING CHECKLIST . 212.1.2.2.2.3.2.4.2.5.HUMAN RESOURCE SURVEY .21STAFFING PLAN .21STAFFING PLA
5、N REVISIONS .21HOTEL HUMAN RESOURCE MANAGER .22TEMPORARY QUARTERS .223. TRAINING PRE OPENING CHECKLIST . 393.1.TRAINING SCHEDULES .394. FINANCE & BUSINESS SUPPORT PRE OPENING CHECKLIST . 404.1.4.2.4.3.4.4.4.5.4.6.4.7.4.8.4.9.4.104.11.4.12.4.13.4.14.4.15.4.16.4.17.4.18.4.19.4.20.4.21.4.22.4.23.4.24.I
6、NTRODUCTION .40CONTROL OF PRE-OPENING BUDGET .40RECRUITMENT & TRAINING OF HOTEL ACCOUTING PERSONNEL .41RELATIONS WITH OUTSIDE AUDITORS .41RELATIONS WITH LOCAL LEGAL COUNSEL .41RELATIONSHIP WITH BANKERS .41RELATIONSHIP WITH GOVERNMENT OFFICIALS .42ACTIVITIES TO BE DISCUSSED WITH THE GENERAL MANAGER .42HOTEL POLICIES TO BE APPROVED BY THE GENERAL MANAGER .42HOTEL CREDIT POLICY .
