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1、21SecretstoBecomingAGoodSpeaker Kai FuLeeManagingDirectorMicrosoftResearch China 1 WePresentEveryDay Notjustconferencetalks ProductgroupmeetingsBillG TABmeetingsPreambletoademoConvinceaproductgrouptobeinterestedPresentpatenttoalawyerPresentagroupresultatoffsite Elevator talks 2 ButI mnotgoodatit Pre
2、sentationskillscanbeacquired Examples BillGatesKai FuLee 3 WhatYou llLearnToday CommunicationskillsPreparingtheTalkDeliveringtheTalkHandlingQ A21secretstobecomingagoodspeaker 4 WhatisCommunicationSkills Verbal wordsspoken Vocal tone range appeal credibilityofvoice Visual physicalappearance clothing
3、gestures eyecontact 7 38 55 5 Withouteffectivedelivery aspeechofthehighestmentalcapacitycanbeheldinnoesteem Witheffectivedelivery evenonewithmoderateabilitiesmaysurpassthoseofthehighesttalent Cicero Themanwhocanthinkanddoesnotknowhowtoexpresswhathethinksisatthelevelofhimwhocannotthink Pericles TheIm
4、portanceofCommunicationSkills 6 CommunicationSkills Fake MostimportantfactorisPASSION Ifyou repassionate yourvocal visualskillswillcomenaturally Passioncouldcomefromsubject experience orenvironment Thereisjustonesurecureforbadspeeches Gettrulyexcitedonthesubject and99percentofthefaultsofyourspeaking
5、willdisappear RobertMontgomery Butthereareskillstobelearned Likereading writing typing Mustlearnthis ifyouwantyourworktobeunderstood 7 VerbalSkills Besimpleandclear Don tramble Stoptothinkifyouneedto Exampleone DanQuaylecelebratesdemocracy Exampletwo DanQuayletryingtosay Amindisaterriblethingtowaste
6、 8 VerbalSkills Speakingisnotlikewriting Usesimplewords Don tusecomplexsentences Canyouunderstandthis Don tuseambiguouswordsinspeech 9 VocalSkills Project resonateyourvoice No UM sand ER s Pauseinstead Silenceisatool Todrawattention 10 VocalSkills Playyourvoicewithpitchandtempo Toamplifyapoint slowd
7、own speakloudly exaggerateinotation pauseintherightplaces Youareright Iamwrong StalintoTrotsky Asknotwhatyourcountrycandoforyou askwhatyoucandoforyourcountry JohnF KennedyBADEXAMPLE Iwelcomethiskindofexamination becausepeoplehavetoknowwhethertheirpresidentisacrook Well I mnotacrook RichardM NixonDon
8、 tuseiteverywhere 11 VocalSkills Samemessage manywaystodeiver JohnKennedy Youneedtocontributetoyourcountry Asknotwhatyourcountrycandoforyou askwhatyoucandoforyourcountry Quaylevs BensonDebate Quayle IhaveasmuchexperienceintheCongressasJackKennedydidwhenhesoughtthepresidency Answer1 JackKennedyisbett
9、erthanyou Answer2 Senator IservedwithJackKennedy IknewJackKennedy JackKennedywasafriendofmine Senator you renoJackKennedy 12 VocalSkills Enthusiasm Passion Enthusiasm Ifyou renotpassionate whyshouldwecare Example MartinLutherKingIhaveadream ThatonedayThisnationwillriseupLiveuptothetruemeaningtoitscr
10、eed Weholdthesetruthstobeself evidentThatallmenarecreatedequal 13 VisualSkills VisualSkills THEmostimportantAppeartrustworthy respectful USElection1960waswononvisualskills ComponentsofVisualSkillsEyesBodyHandsFace 14 VisualSkills Eyes Lookforwardataudience trust Don tshifteyeballs don tlookincorner
11、Don tlooktoomuchatcomputerscreenoryournotes Lookatpeople sfaces noteyes 3 6secondsperperson Shiftrandomly Nod smile usefacialexpression 15 VisualSkills Body Standupwhentalking Walkaround informal Don t Rock shake leantoomuch 16 VisualSkills Hands Gesturecomplementstalk Shouldcomenaturally withoutthi
12、nking Makesuretheymatch NeedtoexaggeratealittleEspeciallywithlargeaudience Don tfidgetorputinpocket Videotapewholetalk watch 17 VisualSkills Face Showemotion Mostofthetime Icarealotaboutthis Ireallybelieveinthis Ilovemywork Sometimes inresponsetoquestions ThisisthemostoutrageousthingI veeverheard Iw
13、illhavenothingtodowiththis 18 WhatYou llLearnToday CommunicationskillsPreparingtheTalkDeliveringtheTalkHandlingQ A21secretstobecomingagoodspeaker 19 PreparingtheTalk AlwaysOVERPREPARE Preparationincludes Researchingthebackground Organizingthetalk Writingtheslides Rehearsingthetalk Lastminutethings 2
14、0 ResearchingtheBackground Whenyou reinvited findout Howlongisthetalk What sthetopic Saynoifyoudon tcareaboutthetopic Who stheaudience Onceyousayyes youareCOMMITTEDtodoagreatjob 21 OrganizingtheTalk You rethesalesman Firstlessonforsalesmen Tellthemwhatyou regoingtosay Sayit Tellthemwhatyousaid Verys
15、imilartoyourpaper 22 TheCentralMessage it Peoplewillnotremembereverything HaveONEclearwalk awaymessage Whatdoyouwantpeopletorememberin3months Theanswertothequestion Howwasthetalk Repeatit 23 TheOpening Saysomethingprovoking Givea veryshort outline overview 24 TheSubstance Logical Convincing Helpthem
16、rememberthemessage Anticipatedoubts removethem SmoothtransitionsDon tlosetheaudienceOKtore orderthesub topics Keeprepeatingthemessage 25 TheEnding EndwithaBANG Repeatthemessage Saythankyou 26 WritingtheVisuals PowerPoint Prepation 80 time Firstprepareoutline recommend Word Thenmodifyoutlinefor Logiconvincing flow transitions ActualSlideWriting 20 time Shouldcomealmostdirectlyfromtheoutline 27 UseofVisuals PowerPoint Visualsonlysupportyourtalk Spendmoretimeonyourtalk Simpleandclear1idea 3sub conc
