广东省中山市高中英语选修七人教版课件:Unit 3 投诉信

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1、人教课标版高二选修7Unit3精品课程参评课件 Writing Practicalwriting LettersofComplaint Complain Complain refund Complain Complain Thesedialoguesbetweentouristsandatourguidetookplaceafterawhalewatchingtour PracticalWring PracticalWring Toowettogooutside Notstated Notstated Boatgotbacktoolate Afullrefund Afullrefund Saw

2、onlyonewhaleinthedistance Afullrefund Arefundofhalfthefare Dialogue1 I msorrybutwiththetour 2 Well itwasoutside Mytwokids weweren tveryhappy sowetwecouldn tgo areverydisappointed PracticalWring Dialogue2 1 Yes thewhaleswereawesomebut 2 I msorrybut InowhavetomakeanotherairlinebookingandIhavenoideawhe

3、therthere llbeanyseatsavailable I mfeelingveryannoyed that snotgoodenough I dlikeafullrefund PracticalWring Dialogue3 1 Excuseme thetourandwe dplease 2 aswe revisitorstothisareaandwe releavingtomorrowmorning 3 Well actually wasn twhatmyhusband andIhadexpected likearefund I mafraidthat snogoodforus w

4、e dlikeafullrefund PracticalWring I msorrybut I mafraid That snotgoodenough I mfeelingannoyedwith unhappyabout unsatisfiedwith I dliketotalktothemanager I dlikeahalf fullrefund please That snogoodforme Youshoulddosomethingaboutit Thefishyouorderedtastesterrible Complaintothemanageroftherestaurant Pr

5、acticalWring Lettersofcomplaint Whenyoufeelunsatisfiedwithsomethingorsomeone itisoftenagoodideatoputthedetailsofyourcomplaintinwriting PracticalWring GeneralTips 1 Bepolitebecauserudenesswillnothelp 2 Pointouttheproblemclearly 3 Saywhatyouwantforyourcomplainttoberesolved 4 Giveareasonabletimetablefo

6、ractiontobetaken PracticalWring DearSir Iamhappythattherefrigeratorweorderedlastweekhasarrivedontime Butitisagreatpitythatwefindthereissomethingwrongwiththerefrigerationfacilities Afterweuseditforseveraldays wefoundthatfoodstoredintherefrigeratingcompartmentturnedbadquickly Whenwefinallydecidedtotak

7、ethetemperatureinit weweresurprisedtofinditwasaround15 farfromthestandardtemperaturerangefrom0 to9 Thisproblemhasaffectedournormallife Wouldyoupleaseletmeknowwhetherornotyoucansendarepairmanassoonaspossible Ihopethatmyproblemwillgetyourkindconsideration Yoursfaithfully LiMing Background Problem Solu

8、tion Closing Sampleletter PracticalWring Structure LOGO CompanyandSlogan 1 Background Introduction 2 Problem 3 Solution Suggestion 4 Closing PracticalWring Problem Iamwritingtodrawyourattentionto Iamwritingtopointoutsomeproblemswith Iamwritingthelettertoyouinthehopethat Itisagreatpitythatwefindthere

9、issomethingwrongwith Iwishtoexpressmydisappointmentabout Icanhardlyputupwithitanymore PracticalWring Solution Suggestion Ihopeyouwillconsidermysuggestions Ithinkitwoulddogreatgoodifyoucould Iadviseyouto Inmyopinion youshould Isuggestthatyoushould Ithinkitwouldbemorebeneficialifyoucould Isuggestthaty

10、oulookintothismatterimmediatelyanddealwithitquicklyandproperly Solution Suggestion PracticalWring Solution Suggestion Ihopethatmyproblemwillgetyourkindconsideration Ihopeyou llfindmysuggestionsuseful Wetrustthatyouwillnowconsiderthismatterseriously Wewillappreciateyourwillingnesstomakeupfortheloss I

11、amlookingforwardtoyourearlyreply Thankyouforyourconsideration Closing PracticalWring littering littering scribbling scribbling 假设你是来自高二9班的李越 有感于校园中存在的随意涂写 toscribble 和乱丢垃圾 tolitter 的行为 请用英语给校长写一封信 信中应包括以下内容 1 说明这些行为产生的不良影响 2 提出建议 3 表示感谢 实战演练 PracticalWring Brainstorming PracticalWring DearMr Headmas

12、ter IamLiYue astudentfromClass9 SeniorII Iamwringtodrawyourattentiontosomeimproperbehavioramongusstudents WhenIgoaroundtheschool Ioftenseelittering What sworse whenIstudyinthelibrary Ioftenseescribblingonthedesk IalwaysfeelashamedwheneverIseethis Itmakesourschooldirtyandunpleasant anddoesharmtotheim

13、ageofourschool Itisnotclearlyappropriateforastudenttolitterandscribbleabout Iwonderiftheschoolcouldplacemoredustbinsaroundandsetupspecificrulesagainstsuchbehavior Atthesametime studentsshouldbeencouragedtodevelopgoodhabitsandbetterbehavethemselves Ibelievethat withthejointeffortsofbothteachersandstu

14、dents ourschoolwillbecomeamoreenjoyableplaceinthenearfuture Thankyouforyourconsideration Yoursfaithfully LiYue Sampleletter Homework Supposeyouboughtawoolenscarf 围巾 bymailorderbutlaterfoundaholeinit Writealetterofcomplainttodescribethatmatterandrequiresettlement PracticalWring Practicemakesperfect ThankYou

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