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1、质量管理学 作业（Quality management work）1., first questionsWhat kind of customer relationship should be established for a customer / distributor with less but high profit customer relationship value?.A. reliable typeB. active typeC. partnershipD. reaction typeYour answer: CSubject score: 3Score: 32., secon
2、d questionsThe product evaluation fee is ().A. prevention costsB. prevention costsC. internal failure costD. external failure costYour answer: ASubject score: 3Score: 33., third questionsModern strategic sourcing perspectives are key to the success of procurement compared with traditional sourcing p
3、erspectives.A. negotiation skillsB. public relationsC. monopolyD. ability to identify opportunities and work together to solve problemsYour answer: DSubject score: 3Score: 34., fourth questionsThe quality evaluation of quality view is mainly based on ().A. specificationB. programC. standardD. custom
4、er needsYour answer: DSubject score: 3Score: 35., fifth questionsProducts produced by design departments, law firms, advisory bodies, and training institutions are often regarded as.A. hardwareB. softwareC. serviceD. process materialsYour answer: BSubject score: 3Score: 36., sixth questionsModern st
5、rategic procurement believes that the key to successful procurement is ().A. product pricesB. negotiation skillsC. ability to identify opportunities and work together to solve problemsD. products meet specificationsYour answer: CSubject score: 3Score: 37., seventh questions(plan) means the distribut
6、ion of production operations between the companies, the use of high, fine and sharp equipment, the determination of key process parameters and their implications, and the establishment of identification and tracking systems.A. process designB. product designC. productionD. inspection and testYour an
7、swer: ASubject score: 3Score: 38., eighth questions() a knowledge product that carries useful information.A. hardwareB. serviceC. process materialsD. softwareYour answer: DSubject score: 3Score: 39., sixteenth questionsWhich of the following does not belong to the system?.A. opennessB. purposeC. par
8、tialD. commutativityYour answer: CSubject score: 3Score: 310., seventeenth questionsConverting implicit knowledge into implicit knowledge ()A. combinationB. penetranceC. commonD. implicitYour answer: CSubject score: 3Score: 311., eighteenth questionsThe traditional organization is structured ()A. ve
9、rticalB. flatC. levelD. intersectionYour answer: ASubject score: 3Score: 312., nineteenth questionsThe following are internal failures and the cost is ().A. price cutB. nonconforming product handling feeC. warranty feesD. return feeYour answer: BSubject score: 3Score: 313., Twentieth questionsConver
10、ting explicit knowledge into explicit knowledge ()A. combinationB. commonC. implicitD. penetranceYour answer: ASubject score: 3Score: 314., twenty-first questionsThe more adequate they are, the more satisfactory they are and the less adequate they are, the more discontent they make, such as the serv
11、ice attitude of the shop assistant and the taste of the restaurant dishes.A. charm featuresB. full characteristicsC. linear characteristicsD. must featureYour answer: CSubject score: 3Score: 315., twenty-second questionsThe traditional concept of procurement is expressed in the key points of decisio
12、n making and the key aspects of procurement success.A. price, identification opportunities and problem solving skillsB. total cost and negotiating abilityC. price and negotiation abilityD. total cost, identification opportunities and problem solving skillsYour answer: DSubject score: 3Score: 016., t
13、wenty-third questionsThe organization establishes an active relationship with the customer in accordance with the customer relationship value.A. customers / distributors, high profitsB. less customers / distributors, high profitsC. customer / distributor multiple, medium profitD. customers / distrib
14、utors less, medium profitYour answer: DSubject score: 3Score: 317., twenty-fourth questions(b) the way in which procurement takes place hinders the interaction between suppliers and end-users, and the procurement function objectively becomes a wedge between cooperation and procurement of strategic purchases.A. low importance / high costB. low importance / low costC. high importance / high costD. high importance / low costYour answer: CSubject score: 3Score: 318., twenty-fifth qu
