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1、EnglishforRailwayService乘务英语教学陕西科贸技术学院张欣High-speedBeijing-Tianjinrailwayopens铁路客运英语Conversation会话A.Onthetrain在列车上语法：时间表达法：1、直接表示法eightseventeen(8:17)2、pastto表示法Seventeenpasteight(8:17)B.Onthetrain在列车上theForbiddenCity故宫theGreatWall长城theTempleofHeaven天坛theSummerPalace颐和园SoulsRetreatTemple灵隐寺SixHarmoni
2、esPagoda六和塔单词和短语freightn.货物、货运supervisorn.监督人、管理人crewn.全体人员（职员）personneln.人员、职员directionn.指导coordinatev.使协调activityn.活动、工作communicatev.沟通、通信engineern.工程师、火车司机dispatchern.调度员单词和短语coordinatesth.sth.withsb.协作某事（同某人协作某事）inchargeof负责freighttrain货车passengertrain客车traincrew列车乘务组onboard车载underhisdirection在某
3、人的指挥下communicatewith与取得联系一、问候语Goodmorning.您好！（早上好）Goodafternoon.您好！（下午好）Goodevening.您好！（晚上好）HowdoyoudoNicetomeetyou.见到您很高兴。Gladtomeetyou.Pleasedtomeetyou.二、欢迎语Welcometoourtrain.欢迎乘坐本次列车。Welcomeaboard!请上车！Example1:A:Goodmorning!B:Goodmorning!Welcomeaboard!A:Thankyou.Itsnicetobehere.B:Hopeyouenjoyyour
4、trip.EverydayEnglish日常生活用语（一）.LearntosayA.Greetings问候1.WelcometoChina!2.Welcometoourcity!3.Welcometoourtrain!4.Gladtotakeyourtrain!5.Gladtoseeyouagain!6.Haventseenyouforalongtime.Longtimenosee.EverydayEnglish日常生活用语（二）.LearntosayA.ThanksandApologies感谢和道歉1.Itsverykindofyou.2.Thankyouforyourhelp.3.Than
5、kyouforthetroubleyouhavetakentogetmetheticket.4.Imverysorry.Imsosorry.Imterriblesorry.5.SorryIdontquiteunderstandyou.ExcusemeIdontcatchyourmeaning.6.SorrymyEnglishisverypoorpleasespeakmoreslowly.7.Pardon8.Ibegyourpardon.Pleasesayitoncemore.9.Sorrytotroubleyou.10.Sorrytohavekeptyouwaiting.11.Sorrytob
6、einyourway.12.Sorrythesupperisnotready.13.Sorrythewaterhasnotboiledyet.14.ImsosorryforwhatIvesaid.15.Illtrytomakesureitdoesnthappenagain.提醒、建议用语Pleasebecareful.请小心。Dontgofar.不要走远。Payattentiontothedeparture-call.请留心开车铃声。Whynotgoandhavealook为什么不去看一看呢？Youdbettergoandseeifitsyours.您最好去看一下是不是您的。Dontworry
7、.别担心。Takeiteasy.放心好了（别着急）。Justamomentplease.请稍等。三、答谢语1、列车员答谢旅客：Thankyouverymuch.非常感谢。B.Requests请求1.PleasetellmewhichtrainIshouldtakeforGuangzhou.2.Wakemeupatseventomorrowmorningplease.3.WillyoupleasetellmehowtocheckmyluggageforHangzhou4.Iwonderifyoucouldhelpmewithmyluggage.四、道歉语1、列车员向旅客道歉：Imsorry.或S
8、orry.对不起。Excuseme.劳驾。Ibegyourpardon或Pardon您能再说一遍吗？ImsorryIlldoitrightaway.对不起，我马上办。Sorrytotrouble.对不起麻烦您一下。SorryIdontquiteunderstandyou.对不起，我不太明白您的意思。Excuseme.Idontcatchyourmeaning.请原谅，我没有领会您的意思。2、旅客向列车员道歉时，一般说：Thatsallright.没关系。Itdoesntmatter.Dontworryaboutit.也可以说：Nevermind.Itsnothing.PassengerTrai
9、nClasses旅客列车类型SeatClasses座位等级Thereare4standardclassesofseats:hardseatsoftseathardsleeperandsoftsleeper.主要内容SeatClass座位等级PassengerTrainClasses旅客列车类型PropagandaforNotCarryingProhibitedArticles严禁携带危险品上车PassengerCars客车UpandDown上行和下行BeijingWestRailwayStation北京西站TheQinghai-TibetRailway青藏铁路ChiefConductor列车长
10、ShanghaiMaglevTrain上海磁悬浮列车UnitThreePropagandaforNotCarryingProhibitedArticles严禁携带危险品上车“watchfor”在字典上的意思是“等待，期待”之意。若将警示牌上的英文再翻译过来，是“请等待一个安全”。所以，不妨翻译为：“Carriageconjunctionpleasebecareful”。“keepout”的解释是，“用于警示牌，切勿靠近（进入）”。这个翻译成“Danger！NoTouch”更准确翻译人员将firefight一词理所当然地翻译成“消防器材”，殊不知，这一词在英文中是“交火、炮战”之意“Fireex
11、tinguisherpleasedontmoveitatwill”才符合其中文意思。至于“safetydevice”二词也是完全是可以删掉的。GarbageonlynotforcigarettebuttAtthebookingoffice1HowlongwillthistraintaketogotoBeijing？这列直达快车开到北京要多久？2ThisexpresswillgostraightfromBeijingtoTianjin.这列快车从北京直达天津。3WhattimeisthenexttraintoBeijing下一趟去北京的车几点开？4Idliketohavetwosoftberth
12、ticketstoShanghaifortomorrow.我想买两张明天的到上海的软卧票。(hardberthhardseatingsoftseating)OK.Itcomesto1，200yuanincludingservicefee.好的，加上手续费一共1，200元。5MayIhavetwolowerberths？我可以要两张下铺吗？Sorry.Weusuallypairtheupperandlowertogethertosell.对不起，我们通常上下铺搭配在一起卖。Checking-inandboarding检票上车1.WheredoIboardthetrainFirstyougotot
13、hewaitingroom.Thenoticeboardwilltellyouwhichwaitingroomyouneedforyourtrain.公告板上有你要乘坐车次的候车室编号。2.Inthewaitingroomyoucanaccessseveralplats.候车室可以通向好几个站台。Trytogettotheplat15minutesbeforethetrainleaves.尽量在开车前十五分钟到达站台。Findingbedorseat找铺位或座位1.Excusemecanyouhelpmefindmyseat劳驾，你能帮我找一下座位吗？Pleaseshowmeyourticke
14、titsayswhichseatisyours.给我看一下你的车票吧，上面有你的座位号。2.ExcusemeIneedtogetapass.CanIhelpyouwithyourbagsCanImoveitplease补票用语1、Yourchildisalreadyover1.1m，pleasebuyachildrenticket.你的小孩已超过1.1米了，请买小孩票。Yourchildisalreadyover1.4m，pleasebuyanadultticket.你的小孩已超过1.4米了，请买大人票。Sorry，yourluggageisoverweight，pleasebuyalugga
15、geticket.对不起，你的行李已超重，请补票。2、Pleaseaddmoreyuanforyourticket.您需要加补元钱。关于临时停车1、Howlongshallwestophereplease请问在这停车多久？Thisisatemporarystop.现在是临时停车。Itstaysforminutes.停车分。Pleasedontgetoffthetrain.请不要下车。2、Thetrainisnowminuteslate.列车现在晚点几分钟。Pleasedontworry，thetrainwillarriveonschedule.请别着急，列车将正点到达。Thetrainwill
16、soonbeonschedule.列车很快就会正点的。旅客遗失物品用语1、Whathaveyougotinside里面有什么东西？Dontworry.Welltrytofinditforyou.请不要着急，我们设法帮你找。Dontworry.wellmanagetogiveitbacktoyouifwefindit.请放心，如果我们找到了，我们设法转交给你。Wellkeepyouined.我们将随时通知您。2、IhavegotabutIdontknowwhetheritisyours我刚拾到，不知道是不是你的？Pleasegotothechiefconductortoclaimit.请到车长那去领。3、Pleasecheckyourba
