《德勤区块链技术研究报告正文版》由会员分享，可在线阅读，更多相关《德勤区块链技术研究报告正文版（2页珍藏版）》请在金锄头文库上搜索。
1、Blockchain applications in insurance “ When I saw what the fundamental principles of the blockchain provided, it was just patently obvious to me that it would make sense around reducing fraud related instances of valuables.”1 Leanne Kemp, Chief Executive Officer, Everledger Insurers, like banks, are
2、 intermediaries and, at first glance, there is great potential for insurers to use blockchain technology to streamline payments of premiums and claims. In addition, blockchain technologies could support the significant digital transformation underway in the industry because much of this transformati
3、on relies on data. For example, actuaries and underwriters are using the ever- expanding universe of data to build models that more accurately estimate risk and price it accordingly. Arguably the most exciting example of this trend is in telematics: insurers are using data from sensors to price moto
4、r risk more accurately, reducing the premiums of young safe drivers, and this technology is spreading to other types of cover, such as home insurance. However, unlike in banking, the general view among the industry is one of wait and see. “Insurers do not necessarily need a current Bitcoin strategy
5、to remain competitive,” says one observer, “but should nonetheless continue to monitor the space and consider it as an area for potential innovation”.2 Early activity has tended to focus on optimising current ways of working within organisations rather than on investigating the potential of a blockc
6、hain to address industry-wide problems and opportunities. Everledger, for example, uses the blockchain to create a distributed ledger that records details of precious stones like diamonds.3 This ledger allows insurers (as well as potential purchasers) to check the history of any individual stone, in
7、cluding previous claims that have been made, helping insurers prevent, detect and counter fraud. Example: Claims handling What are the current bottlenecks or issues? For customers, insurance contracts are typically complex and difficult to understand because of the legal language used. In addition,
8、when accidents or crimes happen, customers can often be faced with a complex and drawn- out claims process. From the insurers perspective, the industry is facing ever-tighter regulation and a growing threat from fraud whether from small-claims fraud by individuals or more serious and organised fraud
9、 spanning multiple insurers in the industry. The Insurance Fraud Bureau (IFB) is a not-for- profit body set up to tackle organised crime affecting the UK general insurance industry. In a typical motor insurance scam, for example, drivers deliberately stage or cause an accident or even pretend to hav
10、e had an accident, and claims are then made by the various criminals involved. These so-called crash for cash scams cost the industry around 400 million a year.4 Where claims are made against multiple policies held by different insurers, it becomes difficult to detect the fraud unless cross-industry
11、 data is shared. How the blockchain could help Smart contracts powered by a blockchain could provide customers and insurers with the means to manage claims in a transparent, responsive and irrefutable manner. Contracts and claims could be recorded onto a blockchain and validated by the network, ensu
12、ring only valid claims are paid. For example, the blockchain would reject multiple claims for one accident because the network would know that a claim had already been made. Smart contracts would also enforce the claims for instance, triggering payments automatically when certain conditions are met
13、(and validated). Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.co.uk/about for a detailed description of the
14、legal structure of DTTL and its member firms. Deloitte LLP is the United Kingdom member firm of DTTL. This publication has been written in general terms and therefore cannot be relied on to cover specific situations; application of the principles set out will depend upon the particular circumstances
15、 involved and we recommend that you obtain professional advice before acting or refraining from acting on any of the contents of this publication. Deloitte LLP would be pleased to advise readers on how to apply the principles set out in this publication to their specific circumstances. Deloitte LLP
16、accepts no duty of care or liability for any loss occasioned to any person acting or refraining from action as a result of any material in this publication. 2016 Deloitte LLP. All rights reserved. Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and its registered office at 2 New Street Square, London EC4A 3BZ, United Kingdom. Tel: +44 (0) 20 7936 3000 Fax: +44 (0) 20 7583 1198. Designed and produced by The Creative Studi
