新职业英语2Unit6优秀课件

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1、职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityUnit 6职业综合英语职业综合英语 2 2ENGLISH FOR CAREERSUnit 6Quality新职业英语新职业英语职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityContentsListening & Speaking4 Warming-up1Reading A2Reading B3Language Lab7Language Lab7Writing5Mini-project6Language Lab7Entertainment8职业综合职业综合职

2、业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityWarm-upTask 1Task 2职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityWarm-1Task 1 Work in pairs. Discuss with your partner and match the quality symbols with their meanings. ( ) 1. It is a compulsory conformity mark on many products placed on the single market in the

3、 European Economic Area. It certifies that a product has met European consumer safety, health or environmental requirements. ( ) 2. It is a standard for quality management systems. It is maintained by the International Organization for Standardization. ( ) 3. It is the abbreviation for China Compuls

4、ory Certification. It covers 135 products divided into 20 categories, including household appliances, motor vehicles, motorcycles, safety glasses, medical devices, lighting apparatus, cables and wires, etc.BACNotes职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityNotes-1ISO 9000国际标准化组织国际标准化组织90009000。IS

5、O9000ISO9000系列是众多由系列是众多由 ISOISO（国际标准化组织）设立的国际标准中最（国际标准化组织）设立的国际标准中最著名的标准。此标准并不是评估产品的质量。著名的标准。此标准并不是评估产品的质量。 而是评估产品在生产过程中的品质控制，是一而是评估产品在生产过程中的品质控制，是一个组织管理的标准。个组织管理的标准。职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityNotes-2CE欧洲合格认证。大部分来自欧洲经济区欧洲合格认证。大部分来自欧洲经济区（EEAEEA）的产品，都需要印上欧洲合格认证的产品，都需要印上欧洲合格认证CECE标志，

6、代标志，代表产品制造商或服务提供者已确保产品符合相表产品制造商或服务提供者已确保产品符合相应的欧盟要求，而相应的评估程序也已完成。应的欧盟要求，而相应的评估程序也已完成。相关欧盟要求包括玩具安全、机械工具等。相关欧盟要求包括玩具安全、机械工具等。职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityNotes-3CCC中国强制性产品认证，又名中国强制认证，简中国强制性产品认证，又名中国强制认证，简称称 CCC CCC 或或 3C3C。它是中华人民共和国强制规定。它是中华人民共和国强制规定各类产品进出口、出厂、销售和使用必须取得各类产品进出口、出厂、销售和使

7、用必须取得的认证，只有通过认证的产品才能被认为在安的认证，只有通过认证的产品才能被认为在安全、电磁兼容性（全、电磁兼容性（EMCEMC） 、环保等方面符合强、环保等方面符合强制要求。制要求。CCC CCC 标志的图案由基本图案、认证种标志的图案由基本图案、认证种类标注组成。类标注组成。职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityWarm-2Task 2 Work in pairs. Discuss with your partner and match the following quality symbols with their corres

8、ponding products. A F HB D GC ENotes职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityNotes-1中国质量认证中心中国质量认证中心（CQC）是经中央机构编制委员会批准、由国家质量监督检验检是经中央机构编制委员会批准、由国家质量监督检验检疫总局设立、委托国家认证认可监督管理委员会管理的疫总局设立、委托国家认证认可监督管理委员会管理的国家级认证机构。该中心颁发的认证包括产品认证国家级认证机构。该中心颁发的认证包括产品认证（CCCC产品认证、农食产品认证、产品认证、农食产品认证、CQC CQC 自愿性产品认证等）、自愿性

9、产品认证等）、体系认证（体系认证（ISO9001 ISO9001 认证、认证、ISO4001 ISO4001 认证等）和国际认认证等）和国际认证（证（CBCB认证、认证、CECE认证等）。认证等）。职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityNotes-2中国质量认证中心农食产品认证 中国质量认证中心（中国质量认证中心（CQCCQC）认证的一种。）认证的一种。职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityReading AReading ATextTask 1Task 2Business Know-h

10、ow职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityText A-1Product Recall1 1 A product A product recallrecall is is defineddefined as the action taken to prevent as the action taken to prevent the distribution, sales and use of a product which may the distribution, sales and use of a product which may

11、posepose a a safety safety hazardhazard to consumers. Such action may be taken if there to consumers. Such action may be taken if there is probability that the use of the product would cause health is probability that the use of the product would cause health consequences, injury or death.consequenc

12、es, injury or death. Reading A职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityText A-22 2 Recalls are Recalls are costlycostly to a company because they often to a company because they often entailentail replacing the recalled product or paying for damage caused in replacing the recalled product or pa

13、ying for damage caused in use. In addition, there is also indirect cost following damage to a use. In addition, there is also indirect cost following damage to a brand name and reduced trust in the manufacturer. A good brand name and reduced trust in the manufacturer. A good example is the recall of

14、 over 500,000 Toyota Tundra example is the recall of over 500,000 Toyota Tundra pickup pickup truckstrucks, which had a steering problem, forcing the manufacturer , which had a steering problem, forcing the manufacturer to attempt to to attempt to rightright the problem. the problem. Reading A职业综合职业

15、综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityText A-33 3 A A countrys countrys consumer consumer protection protection laws laws usually usually have have specific specific requirements requirements in in regard regard toto product product recalls. recalls. Such Such regulations regulations may may inclu

16、de include how how much much of of the the cost cost the the maker maker will will have have to to bear, bear, situations situations in in which which a a recall recall is is compulsorycompulsory, , or or penaltiespenalties for for failure failure to to recall. recall. A A company company may may al

17、so also initiateinitiate a a recall recall voluntarily, voluntarily, subject subject toto the the same same regulations. regulations. Suppliers Suppliers are are encouraged encouraged to to voluntarily voluntarily recall recall a a product product as as soon soon as as a a defect defect is is found.

18、 found. It It is is in in the the best best interest interest ofof the the suppliers suppliers to to make make sure sure that that these these products products are are effectively effectively removed removed or or prevented prevented from from reaching reaching the the market market place. place. R

19、eading A职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityText A-44 4 Consumer Consumer organizations organizations often often examine examine products products and and warn warn the the public public of of possible possible defects defects that that diminishdiminish a a products products functional fu

20、nctional value value or or safety. safety. In In the the meantime, meantime, individual individual consumers consumers may may use use grass-roots grass-roots tacticstactics to to bring bring public public attention attention to to corporate corporate misconduct. misconduct. They They may may write

21、write to to newspapers newspapers and and post post information information on on product product defects, defects, threatening threatening the the makers makers publicity if the faults are not put right.publicity if the faults are not put right.Reading A职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 Qualit

22、yText A-55 5 When When it it becomes becomes apparentapparent that that a a product product is is likely likely to to cause cause injury injury or or health health problems problems to to a a person, person, the the supplier supplier should should take take the the necessary necessary steps steps re

23、quired required to to recall recall the the product product and and control control the the risk. risk. A A product product can can bebe recalled recalled at at three three levels: levels: wholesale, wholesale, retail retail and and individual individual consumer. consumer. After After assessing ass

24、essing the the product product distribution distribution in in market market place, place, the the supplier supplier should should determine determine the the levels levels of of product product recalls. recalls. Determination Determination of of the the level level of of recalls recalls is is depen

25、dent dependent on on how how far far the the product product has has penetratedpenetrated the the market market from from the the supplier. supplier. An An individual individual consumer consumer recall recall is is the the most most serious serious and and extensive extensive type type and and invo

26、lves involves recoveryrecovery of of the the product product from individual consumers.from individual consumers. Reading A职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityText A-66 6 Being aware of product recalls isBeing aware of product recalls is important for the safety of anyone important for the

27、 safety of anyone who comes in contact with the product. who comes in contact with the product. Unfortunately, recalls are not alwaysUnfortunately, recalls are not always easy to learn about, and companies easy to learn about, and companies do not always do not always publicizepublicize a recall in

28、an a recall in an effort to limit the cost of replacing effort to limit the cost of replacing the product.the product.Reading A职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityA-Trans-1Reading A产品召回产品召回1 1 1 1 产品召回是指针对存在消费安全隐患的产品产品召回是指针对存在消费安全隐患的产品所采取的防止其流通、销售或使用的行动。如果所采取的防止其流通、销售或使用的行动。如果消费者使用产品有可能导致健

29、康问题、身体损伤消费者使用产品有可能导致健康问题、身体损伤或死亡，那么就需要采取产品召回的行动。或死亡，那么就需要采取产品召回的行动。职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityA-Trans-2 2 2 2 2 对于公司来说对于公司来说, ,产品召回需要付出高昂的产品召回需要付出高昂的代价，因为公司通常要替换被召回的产品或赔代价，因为公司通常要替换被召回的产品或赔偿消费者因使用该产品受到的伤害。一个典型偿消费者因使用该产品受到的伤害。一个典型的例子就是丰田公司曾召回超过的例子就是丰田公司曾召回超过 50 50 万辆坦途万辆坦途牌轻型货车：由于转

30、向装置存在问题，生产商牌轻型货车：由于转向装置存在问题，生产商不得不采取行动纠正这一错误。不得不采取行动纠正这一错误。Reading A职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityA-Trans-3 3 3 3 3 一个国家的消费者保护法对于产品召回一个国家的消费者保护法对于产品召回通常都有具体的要求。这些法规涉及制造商应通常都有具体的要求。这些法规涉及制造商应承担的损失、哪些情况下必须召回产品，以及承担的损失、哪些情况下必须召回产品，以及制造商不召回产品所将面临的处罚。公司也会制造商不召回产品所将面临的处罚。公司也会主动召回产品，但需要遵从上述

31、相同的法规。主动召回产品，但需要遵从上述相同的法规。一旦发现产品存在缺陷，供应商最好能主动召一旦发现产品存在缺陷，供应商最好能主动召回产品。有效确保这些产品不在市场上流通也回产品。有效确保这些产品不在市场上流通也是最符合供应商利益的。是最符合供应商利益的。Reading A职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityA-Trans-4 4 4 4 4 消费者协会经常会进行产品检查并告知公众消费者协会经常会进行产品检查并告知公众那些可能降低产品使用价值及安全性的缺陷。同那些可能降低产品使用价值及安全性的缺陷。同时，个体消费者也可以利用一些平民化的手

32、段让时，个体消费者也可以利用一些平民化的手段让公众注意到一些企业的错误行为，比如写信到报公众注意到一些企业的错误行为，比如写信到报社，发布有关产品缺陷的信息，这样在错误得不社，发布有关产品缺陷的信息，这样在错误得不到更正时就可以威胁制造商的声誉。到更正时就可以威胁制造商的声誉。Reading A职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityA-Trans-5 5 5 5 5 当某种产品明显可能造成人身伤害或危及当某种产品明显可能造成人身伤害或危及消费者健康时，供应商应遵从必要的步骤召回消费者健康时，供应商应遵从必要的步骤召回产品以控制风险。产品召回

33、可分为三个层面：产品以控制风险。产品召回可分为三个层面：批发商、零售商及单个消费者。供应商在评估批发商、零售商及单个消费者。供应商在评估完产品在市场的流通情况后，就应该决定从哪完产品在市场的流通情况后，就应该决定从哪个层面上召回产品。产品召回的层面取决于其个层面上召回产品。产品召回的层面取决于其在市场的渗透情况。从单个消费者层面召回产在市场的渗透情况。从单个消费者层面召回产品最为严重，涉及范围也最广，需要从每位消品最为严重，涉及范围也最广，需要从每位消费者手中收回产品。费者手中收回产品。 Reading A职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 Quali

34、tyA-Trans-6 6 6 6 6 充分了解产品召回对于保证接触产品的人充分了解产品召回对于保证接触产品的人员的安全意义重大。令人遗憾的是，消费者并员的安全意义重大。令人遗憾的是，消费者并不容易获知有关产品召回的信息，而公司为了不容易获知有关产品召回的信息，而公司为了控制替换产品的成本，通常也不会公布有关产控制替换产品的成本，通常也不会公布有关产品召回的信息。品召回的信息。Reading A职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 Qualityn. a request by the manufacturer of a product that has

35、been identified as defective to return it, as for necessary repairs or adjustments Reading Arecalle.g.e.g.The company issued a recall of all their latest hairdryers. v. to ask for something to be returned, often because there is something wrong with it e.g.e.g.The makers have recalled a lot of cars

36、that were unsafe.职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 Qualityv. to say or explain what the meaning of a word or phrase is Some words are hard to defineSome words are hard to define because they have many different because they have many different uses. uses. e.g.e.g. A budget is defined as “a plan

37、 of action expressed in money terms”.Reading AdefineTran: 一些词汇有很多不同用法，所以很难定义。职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 Qualityv. to create a threat, problem, etc. that has to be dealt with; to sit or stand in a particular position in order to be painted, drawn or photographede.g.e.g. Pollution poses a

38、threat to the continued existence of this species.Tran: 她摆了个姿势微笑着让摄影师拍照。 She posed and smiled for theShe posed and smiled for the cameraman. cameraman.Reading Apose职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 Qualityn. something that can be dangerous or cause damage e.g.e.g. Growing levels of pollution re

39、present a serious health hazard to the local population. Tran: 每个人都意识到抽烟的危害。 Everyone is aware of the Everyone is aware of the hazards of smoking. hazards of smoking. Reading Ahazard职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 Qualitya.causing problems or the loss of something; costing a lot ofb. money, e

40、sp. when this is regarded as unreasonable or unnecessary e.g.e.g. a costly mistake/failure e.g.e.g. Mining can be costly in terms of lives. Tran: 卖自己房子是一件高成本，耗时间的差事。 Selling your house can be a costly andSelling your house can be a costly and time-consuming business. time-consuming business. Reading

41、 Acostly职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 Qualityv. to involve something as a necessary part or resulte.g.e.g. The work entails driving a long distance every day. Tran: 这样大的投资不可避免地带来一些风险。 Such a large investment inevitablySuch a large investment inevitably entails some risks. entails some risks

42、.Reading Aentail职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 Qualityv.to correct something that is wrong or not in its normalvi. state e.g.e.g. Its a terrible situation and we should right it as soon as possible. Tran: 这个错误正在被纠正。 The mistake is being righted.The mistake is being righted. Reading Aright职业综

43、合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 Quality (= with regard to) concerning someone or something e.g.e.g. The companys position in regard to overtime is made clear in their contracts. Tran: 关于你近来提交的工作申请，恐怕我们不能提供这份 工作给你。 In regard to your recent application, IIn regard to your recent application, I am

44、afraid we are unable to offer you the am afraid we are unable to offer you the job. job.Reading Ain regard to职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 Qualitya. that must be done because it is a law or someone in authority orders you to e.g.e.g. Wearing seat belts in cars is compulsory by law. Tran: 在许

45、多大学英语是一门必修课。 English is a compulsory subject in manyEnglish is a compulsory subject in many universities. universities. Reading Acompulsory职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 Qualityn. a punishment for breaking a law, rule or contract e.g.e.g. The law imposes tough penalties on advertisers who do

46、 not tell the truth. Tran: 逃票旅游的惩罚金额是200美元。 The penalty for traveling without a ticketThe penalty for traveling without a ticket is $200. is $200. Reading Apenalty职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 Qualityv. to arrange for something important to start e.g.e.g. The government has initiated a prog

47、ram of economic reform. Tran: 质控部围绕如何提高产品质量开展了一场 讨论。 The staff of quality control have of quality control have initiated a debate on how to improve the initiated a debate on how to improve the quality of the products. quality of the products. Reading Ainitiate职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 Q

48、ualitydepending on e.g.e.g. They have authority to decide, subject to the ministers approval. Tran: 我们的计划根据天气而定。 Our plans may change Our plans may change subject to the weather. subject to the weather. Reading Asubject to职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 Qualitybeing a good result or an advant

49、age of someone orsomething e.g.e.g. These reforms were in the best interests of the local government. Tran: 为了安全起见，加油站禁止吸烟。 In the interest of safety, smoking isIn the interest of safety, smoking is forbidden at the gas station. forbidden at the gas station. Reading Ain the interest(s) of职业综合职业综合职业综

50、合职业综合英语英语英语英语 2 2 2 2Unit 6 Qualityv. to become or make something become smaller, weaker, etc. e.g.e.g. I dont want to diminish her achievements, but she did have a lot of help. Tran: 这些记忆不会随时间淡淡消逝。 These memories will not be diminished byThese memories will not be diminished by time. time. Reading

51、Adiminish职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 Qualityn. a particular method you use to achieve something e.g.e.g. Different circumstances involve adopting different tactics. Tran: 他们尝试了各种策略来防止醉驾。 They tried all kinds of tactics to stop They tried all kinds of tactics to stop drunken driving.drunke

52、n driving. Reading Atactic职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 Qualitya.(not usually before noun) easy to b. see or understand e.g.e.g. It was apparent from her face that she was really upset. Tran: 很快大家都清楚他不能唱歌。 It soon became apparent to It soon became apparent to everyone that he couldnt sing.

53、everyone that he couldnt sing. Reading Aapparent职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 Qualityv. to start to sell things to an area or country, or to have an influence there; to move into or through something e.g. The company has been successful in penetrating overseas markets this year. Tran: 爆炸的声音

54、穿透了最厚的墙壁。 The noise of the explosion penetratedThe noise of the explosion penetrated the thickest walls. the thickest walls. Reading Apenetrate职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 Qualityrecoveryn.the action or process of getting something back; the processo. of becoming well again after an illnes

55、s or injurye.g. Theres a reward for information leading to the recovery of the missing diamonds. Tran: 父亲从手术中获得完全的康复。 My father has made a full recovery fromMy father has made a full recovery from the operation. the operation. Reading A职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 Qualityv. to make somethi

56、ng known to the public e.g.e.g. He refused to publicize his project. Tran: 这个慈善工作通过媒体被大力宣扬。 The work of the charityThe work of the charity has been widely publicized has been widely publicized through the media. through the media. Reading Apublicize职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityA-Tas

57、k-1Task 1Task 1 Complete the following table according to the passage. damage to the brand name compulsoryvoluntary consumer organizationsretail wholesale individual consumer reduced trust in the manufacturerReading A职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityA-Task-2-11. What is the purpose of a

58、 product recall?1. What is the purpose of a product recall? 2. When is a product recall necessary?2. When is a product recall necessary?3. What do a countrys consumer protection laws usually have 3. What do a countrys consumer protection laws usually have concerning product recalls?concerning produc

59、t recalls? Task 2Task 2 Answer the following questions according to the passage.To prevent the distribution, sales and use of a product which may pose a safety hazard to consumers.When there is probability that the use of the product would cause health consequences, injury or death. They usually has

60、 regulations in regard to how much of the cost the maker will have to bear, situations in which a recall is compulsory, or penalties for failure to recall. Reading A职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityA-Task 2-24. What can a consumer do to bring public attention 4. What can a consumer do t

61、o bring public attention to corporate misconduct? to corporate misconduct? 5. Why is it difficult for the public to learn about 5. Why is it difficult for the public to learn about product recalls? product recalls? An individual consumer can write to newspapers and post information on product defect

62、s. Because companies do not always publicize a recall in an effortto limit the cost of replacing the product. Reading A职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityBusiness Know-howPromoting Excellence in Quality Controll Develop a quality control system that works for the company;l Document the qu

63、ality control policies properly and keep documentation as simple as possible; l Check the process from time to time to ensure that the policies are being properly implemented; l Train the staff;l Involve the management and staff members in quality control procedures and periodic reviews;l Use standa

64、rds to specify minimum quality criteria for suppliers and encourage them through some form of recognition.职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityReading BReading BTextTask 1Task 2职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityText B-1Reading BQuality Control ProcessQuality Quality is is not no

65、t only only an an attitude, attitude, but but also also an an established established system. system. Through Through strict strict procedures, procedures, our our engineers engineers keep keep control control of of quality throughout every step of production.quality throughout every step of product

66、ion.We We divide divide the the quality quality control control process process into into three three separate separate processes, processes, which which ensures ensures that that specialized specialized professional professional knowledge knowledge is applied to each stage of our operation.is appli

67、ed to each stage of our operation.职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityText B-2Reading BIncoming Quality ControlIncoming Quality Control The The IQC IQC process process conducts conducts inspections inspections and and deals deals with with quality quality problems before the production pro

68、cess starts.problems before the production process starts. Specific tasks of IQC include: Specific tasks of IQC include: Perform sampling of incoming materials; Perform sampling of incoming materials; Perform visual and functional inspection of material samples; Perform visual and functional inspect

69、ion of material samples; Keep track of quality control chart of inspected materials; Keep track of quality control chart of inspected materials; Inform engineering staff of major deviations. Inform engineering staff of major deviations.职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityText B-3Reading BI

70、n-Process Quality ControlIn-Process Quality Control The The IPQC IPQC process process controls controls the the quality quality systems systems during during the the assembly assembly process process in in order order to to detect detect and and deal deal with with problems problems that may come up

71、 as a result of assembly.that may come up as a result of assembly. Specific tasks of IPQC include: Specific tasks of IPQC include: Perform inspections on assembled and in-process Perform inspections on assembled and in-process materials materials;职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityText B-

72、4Reading B Use Use statistical statistical control control techniques techniques and and watch watch for for major major deviations;deviations; Perform Perform in-process in-process checks checks to to ensure ensure processes processes are are up up to to standard.standard.Outgoing Quality Assurance

73、Outgoing Quality Assurance OQA is the last process before products are delivered to OQA is the last process before products are delivered to customers, and therefore is very important to ensure our customers, and therefore is very important to ensure our shipment is defect-free. Numerous redundancie

74、s with IQC and shipment is defect-free. Numerous redundancies with IQC and IPQC are performed here to ensure the validity of previous IPQC are performed here to ensure the validity of previous processes.processes.职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityText B-5Reading BSpecific tasks of OQA in

75、clude:Specific tasks of OQA include: Perform visual and functional Perform visual and functional inspection; inspection; Apply sampling based on industry Apply sampling based on industry standards; standards; Conduct reliability testing; Conduct reliability testing; Submit failure analysis reports S

76、ubmit failure analysis reports and inform engineering staff. and inform engineering staff.职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityB-Trans-1Reading B质量控制流程质量控制流程 质质量量不不仅仅是是一一种种态态度度，而而且且是是一一套套规规范范化化的的体体系系。通通过过严严格格的的程程序序，工工程程师师可可以以对对生生产产过过程程的每一个步骤进行质量监控。的每一个步骤进行质量监控。 我我们们的的质质量量控控制制流流程程分分为为三三个个独独立

77、立的的过过程程，确确保保将将专专业业知知识识应应用用到到生生产产的的每每一一个个环环节节。这这个个体体系系也也提提供供了了必必要要的的复复检检，避避免免遗遗漏漏任任何何质质量量问问题。题。职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityB-Trans-2Reading B进料质量检验（进料质量检验（进料质量检验（进料质量检验（IQCIQCIQCIQC）IQC IQC 的的任任务务是是负负责责生生产产过过程程开开始始之之前前的的检检验验及及质量问题的处理。质量问题的处理。IQC IQC 的具体任务包括：的具体任务包括： 对进料进行取样；对进料进行取样；

78、 对材料样品进行外观和功能检测；对材料样品进行外观和功能检测； 跟踪受检材料的质量监控图；跟踪受检材料的质量监控图； 将大的偏差通知工程技术人员。将大的偏差通知工程技术人员。职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityB-Trans-3Reading B过程质量检验过程质量检验过程质量检验过程质量检验 (IPQC)(IPQC)(IPQC)(IPQC)IPQC IPQC 程序控制装配过程中的质量体系，以便检程序控制装配过程中的质量体系，以便检查并处理装配过程中可能出现的问题。查并处理装配过程中可能出现的问题。IPQC IPQC 的具体任务包括：的具

79、体任务包括： 对已组装好的和正在组装的材料进行检测；对已组装好的和正在组装的材料进行检测；职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityB-Trans-4Reading B 使用统计控制技术监控大的偏差；使用统计控制技术监控大的偏差； 实施过程检查以确保所有过程都达标。实施过程检查以确保所有过程都达标。成品质量检验成品质量检验成品质量检验成品质量检验 （OQAOQAOQAOQA）OQA OQA 是产品送交客户前的最后一个过程，因此确是产品送交客户前的最后一个过程，因此确保发出的货物没有瑕疵至关重要。在这里要进行保发出的货物没有瑕疵至关重要。在这里要

80、进行进料质量检验（进料质量检验（IQCIQC）和过程质量检验）和过程质量检验 (IPQC) (IPQC) 的多次复检，以确保前两个过程的有效性。的多次复检，以确保前两个过程的有效性。职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityB-Trans-5Reading BOQA OQA 的具体任务包括：的具体任务包括： 进行外观和功能检测；进行外观和功能检测； 按工业标准进行抽样；按工业标准进行抽样； 进行可靠性测试；进行可靠性测试； 提交错误分析报告并通知工程技术人员。提交错误分析报告并通知工程技术人员。职业综合职业综合职业综合职业综合英语英语英语英语

81、2 2 2 2Unit 6 QualityB-Task-11_ Before the production process starts, the OQA process will _ Before the production process starts, the OQA process will conduct inspections.conduct inspections.2_ OSEs quality control process is divided into three separate 2_ OSEs quality control process is divided in

82、to three separate processes: IQC, IPQC and OQA. processes: IQC, IPQC and OQA. 3_ OQA is the last quality control process before shipment of the 3_ OQA is the last quality control process before shipment of the goods.goods.4_ Inspections are required in all of the three quality control 4_ Inspections

83、 are required in all of the three quality control processes.processes.5_ In the quality control process, all the products and materials are 5_ In the quality control process, all the products and materials are inspected.inspected.Task 1Task 1 Decide whether the following statements are true (T) of f

84、alse (F) according tothe passage.FTTTFReading B职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityB-Task-2Reading BTask 2Task 2 The following are some quality control tasks. Decide in which of the three quality control processes (IQC, IPQC, OQA) they are carried out.1.1.Conduct the reliability testingCon

85、duct the reliability testing2.2.Examining the surface of the material to look for any Examining the surface of the material to look for any defect.defect.3.3.Take out 1% of the finished products randomly to check Take out 1% of the finished products randomly to check whether they are packed properly

86、.whether they are packed properly.4.4.Report major deviations in the quality of the materials to Report major deviations in the quality of the materials to the engineers.the engineers.5.5.Prepare a failure analysis report.Prepare a failure analysis report.6.6.Find out which step in the assembly proc

87、ess results in the Find out which step in the assembly process results in the most defects.most defects.7.7.Increase the number of material samples for inspection Increase the number of material samples for inspection according to the updated quality standard.according to the updated quality standar

88、d.OQAIQCOQAIQCIPQCOQAIQC职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityListeningListening & SpeakingTask 1Task 2Task 3Task 4Task 5职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityL-Task 1Task Task 1 1 Listen to the conversation and fill in the blanks with what you hear. W: We are unhappy with the machin

89、e we received last month.M: Im very sorry to hear that. We seldom get any complaints about our products or services.W: Your trouble-free machine Lampe 300 has actually being making trouble in our workshop every day ever since it was set up by your engineer two weeks ago. You should either replace th

90、e machine or offer us a credit.M: Well, its not our policy to provide replacements or a credit before any investigation is made.W: I think you have guaranteed the machine for three years.M: Thats right. Anyway Ill send our engineer over to your factory to do the inspections first.W: I hope you can t

91、reat the matter as urgently as possible since we have many orders to fulfill nowadays.Listening & Speaking_声音声音_being_职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityL-Task 2Task Task 2 2 Sarah is making a phone call about a defective product. Listen to the conversation and choose the best answer to e

92、ach question you hear.Listening & SpeakingScriptScript_声音声音职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityL-2-ScriptTask 2Task 2 ScriptScript Listening & Speaking声音声音职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityL-Task 3-1Task 3Task 3 Listen to a journalist interviewing a toy manufacturer on the prod

93、uct recall. Decide whether the following statements are true or false. Then write key words to support your answers. Listening & SpeakingScriptScript1.The product is recalled because excessive lead has been detected. True False _2. Stricter quality control measures have been adopted after the recall

94、. True False _design problems; do not have excessive lead声音声音职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityL-Task 3-2Listening & SpeakingScriptScript3. Matt operates through its own plants. True False _4. The recall has greatly influenced Matts orders. True False _cooperate with other companiesorder

95、s on the rise声音声音职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityL-3-ScriptTask 3Task 3 ScriptScript Listening & Speaking声音声音职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityL-Task 4-1Task 4Task 4 John is asking his business consultant about quality control. Listen to the conversation and tick off the po

96、ints the woman mentions.Listening & SpeakingScriptScript声音声音职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityL-Task 4-2Listening & SpeakingScriptScript声音声音职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityL-4-ScriptTask 4Task 4 ScriptScript Listening & Speaking声音声音职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 Qua

97、lityL-Task 5-1Task 5Task 5 Listen to the passage twice and fill in the blanks with what you hear.Listening & Speaking In the late 1960s, a large department store in America had a special sale on electric knives. Although they were priced very low, surprisingly, few knives sold. The store then raised

98、 the price a little, and the knives quickly sold out. It is clearly different from what _ says. What could explain this strange phenomenon? The most likely explanation for this event is that people often make judgments about _ based on their prices. the demand and supply theorythe quality of items声音

99、声音职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityL-Task 5-2Listening & Speaking Usually, high-quality items are expensive and low-quality items are cheap. Thus, when people see an item that appears unusually cheap, they suspect that the item has low quality. In the knives example, people must have th

100、ought that something was wrong with the knives because the price was so low. When the store raised the price a bit, people no longer thought that the deal was _.too good to be true声音声音职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityL-Task 5-3Listening & Speaking It is true that sometimes quality depen

101、ds on price. For example, consider how parents would act if they had won _ and had to hire someone to watch their baby. Would they seek out the cheapest babysitter available? If they love their baby, they wont act this way. Those who are willing to work for very little indicate that they are unable

102、to get higher wages. They will probably provide low-quality child care. People know what is fair, and often _.a free vacationwork less if paid less and work harder if paid more 声音声音职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityWritingWritingTask 1Task 2职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityW

103、-Task 1-1Task Task 1 1 Revise the following inappropriate sentences in questionnaires and explain why.Writing1.How do you feel about our products and do you have any suggestions for our improvements? 2.Dont you think the distribution of fashion magazines is adequate? 3. Do you think the delivery ser

104、vice is prompt and liable? Doublequestions. The sentence should be divided into two separate questions: How do you feel about our products? Do you have any suggestions for our improvements?Negative question.Do you think the distribution of fashion magazines is adequate?Difficult terms.Do youthink th

105、e delivery service is quick enough?职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityW-Task 1-2Writing 4.In a typical month, how often do you shop online? 5. How do you usually go to work? By bus. By subway. By private car. The question doesnt include all the possible alternatives. Bybus. By subway. By

106、private car. Byship. By train. By bike. OnfootNot specific.In October, how often do you shop online?职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityW-Task 2Task Task 2 2 Suppose you are hired by the marketing department of a mobile phone company, and asked to prepare a questionnaire to determine colle

107、ge students preference for messenger products (聊天软件). Draft an appropriate questionnaire and use it to collect information from your classmates.WritingYou may consider the following aspects in your study: Messenger brands (e.g. MSN Messenger, Tencent QQ, Yahoo Messenger, ICQ, Skype, etc.) Messenger

108、function Reasons for choosing certain kinds of messengers Frequency of using the messengers职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityMiniMini-projectWork in groups. Your company specializes in childrens toys and has lately developed a new product. Search the website of China Quality Certificatio

109、n Centre (CQC), and try to find out the information on the quality certification your new product is subject to. Then report the details in class. Below is the homepage of CQC for your reference. Your report should include the following information:1. Which product certification can be awarded to yo

110、ur new product (e.g. CCC, CQC, CB or ISO)?2. Brief introduction of the certification (e.g. CCCs full name, products subject to CCC, etc.).3. What does a sample of certification look like?职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualitySampleMini-project职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityLan

111、guage LabLanguage LabTask 1Task 2Task 3Task 4Task 5职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 Quality( ) 1. recall( ) 1. recall( ) 2. hazard ( ) 2. hazard ( ) 3. consequence ( ) 3. consequence ( ) 4. entail ( ) 4. entail ( ) 5. compulsory ( ) 5. compulsory ( ) 6. penalty( ) 6. penalty( ) 7. diminish ( )

112、 7. diminish ( ) 8. publicize ( ) 8. publicize ( ) 9. retail ( ) 9. retail ( ) 10. recovery( ) 10. recovery LL-Task 1Language LabDDHHAABBJ JC CE EF FGGI ITask 1Task 1 Match the words on the left with their meanings on the right. A. a result of something that has happenedA. a result of something that

113、 has happenedB. involve something that cannot be avoidedB. involve something that cannot be avoidedC. punishment for breaking a law, rule or contractC. punishment for breaking a law, rule or contractD. ask for something to be returned, often D. ask for something to be returned, often because there i

114、s something wrong with it because there is something wrong with itE. become or make something become smaller, E. become or make something become smaller, weaker, etc. weaker, etc.F. make something known to the publicF. make something known to the publicG. the selling of goods to the public usually G

115、. the selling of goods to the public usually through shops/stores through shops/storesH. something that can be dangerous or cause H. something that can be dangerous or cause damage damageI. the action or process of getting something I. the action or process of getting something back; the process of

116、becoming well again after back; the process of becoming well again after an illness or injury an illness or injuryJ. that must be done because of a law or a ruleJ. that must be done because of a law or a rule职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityLL-Task 2-1Language LabTask 2Task 2 Complete t

117、he following sentences with the words from Task 1. Change the form if necessary. 1. Many believe that poverty is a direct _1. Many believe that poverty is a direct _ of overpopulation . of overpopulation . 2. The project would _ a huge increase 2. The project would _ a huge increase in defense spend

118、ing. in defense spending. 3. The amount of water in the pond will _ 3. The amount of water in the pond will _ as the dry season continues. as the dry season continues. 4. She made a remarkable _ from the 4. She made a remarkable _ from the illness. illness. 5. In this country, _ for stealing was 5.

119、In this country, _ for stealing was death many years ago. death many years ago.consequenceconsequenceentailentaildiminishdiminishrecoveryrecoverypenaltypenalty职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityLL-Task 2-2Language Lab6. The firm manufactures and _ its own range 6. The firm manufactures an

120、d _ its own range of sportswear. of sportswear.7. The car factory7. The car factory _ all the cars which were all the cars which were supposed to have safety faults. supposed to have safety faults.8. In Britain, education is8. In Britain, education is _ between the ages between the ages of 5 and 16.

121、 of 5 and 16.9. 9. Cigarette smoking is a major health Cigarette smoking is a major health _ and and may result in your death. may result in your death.10. Charles was in town for a couple of weeks to10. Charles was in town for a couple of weeks to _ _ his new book.his new book.retailsretailsrecalle

122、drecalledcompulsorycompulsoryhazardhazardpublicizepublicize职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityLL-Task 3Language LabTask 3Task 3 Complete the sentences with the following words or phrases. Change the form if necessary. 1. The purpose of this paragraph _ the technical1. The purpose of this

123、paragraph _ the technical term term oscillatoroscillator. .2. We constructed the railway _ common people. 2. We constructed the railway _ common people. 3. 3. It was _ that the young people had disgraced It was _ that the young people had disgraced themselves and their respective parents. themselves

124、 and their respective parents.4. _ your problem, I would like to make a 4. _ your problem, I would like to make a suggestion. suggestion.5. The police at the news conference said the push _ 5. The police at the news conference said the push _ eliminate threat to the city. eliminate threat to the cit

125、y.is to defineis to definein the interest ofin the interest ofapparentapparentIn regard toIn regard toaimed toaimed to职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityLL-Task 4-1Language LabTask 4Task 4 Rewrite the following sentences after the models.Model 1: Model 1: The supplier should take the nece

126、ssary steps. These steps are required The supplier should take the necessary steps. These steps are required to recall the product and control the risk.to recall the product and control the risk.The supplier should take the necessary steps The supplier should take the necessary steps requiredrequire

127、d to recall the to recall the product and control the risk.product and control the risk.1. What do you think of the play? The play was put on by the students.1. What do you think of the play? The play was put on by the students.2. She is a nurse. She is trained by ourselves.2. She is a nurse. She is

128、 trained by ourselves.3. The treaty was published in 1887. The treaty was not known to the 3. The treaty was published in 1887. The treaty was not known to the public until last year. public until last year. The treaty published in 1887 wasnt known to the public The treaty published in 1887 wasnt kn

129、own to the public until last year.until last year.What do you think of the play put on by the students?What do you think of the play put on by the students? She is a nurse trained by ourselves. She is a nurse trained by ourselves. 职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityLL-Task 4-2-1Language L

130、abModel 2: Model 2: Anyone who comes in contact with a product should be aware ofAnyone who comes in contact with a product should be aware ofproduct recalls. It is important for their safety.product recalls. It is important for their safety.Being aware of product recallsBeing aware of product recal

131、ls is important for the safety of anyone is important for the safety of anyone who comes in contact with the product.who comes in contact with the product.1. 1.You should read English aloud in the morning. It will do you a lot You should read English aloud in the morning. It will do you a lot of goo

132、d.of good. Reading English aloud in the morning will do you a lot Reading English aloud in the morning will do you a lot of good.of good.职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityLL-Task 4-2-2Language Lab2. I wont argue with you anymore. It makes me tired.2. I wont argue with you anymore. It mak

133、es me tired. 3. Many people dont like speaking in public. Its a challenge to them.3. Many people dont like speaking in public. Its a challenge to them. Speaking in public is a challenge to many people. Speaking in public is a challenge to many people. Arguing with you makes me tired. Arguing with yo

134、u makes me tired. 职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityLL-Task 5-1Language LabTask 5Task 5 Translate the following into English using the given words or phrases.1. 1. 我们都要受自然规律的支配。我们都要受自然规律的支配。 ( (subject tosubject to) ) 2. 2. 他发起了一场关于开办新学校的讨论。他发起了一场关于开办新学校的讨论。( (initiateinitiate) )3. 3. 我们

135、了解所有新老邻居的情况。我们了解所有新老邻居的情况。 ( (learn aboutlearn about) )4. 4. 这两家公司虽是竞争对手这两家公司虽是竞争对手, ,但彼此保持联系很多年了。但彼此保持联系很多年了。( (in in contact with contact with) ) We are all subject to the laws of nature.We are all subject to the laws of nature. He has initiated a discussion about opening new He has initiated a di

136、scussion about opening new schools.schools. We learned about all the neighbors, old and new.We learned about all the neighbors, old and new. Competitors as they are, these two companies have Competitors as they are, these two companies have been in contact with each other for many years.been in cont

137、act with each other for many years. 职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityLL-Task 5-2Language Lab5. 5. 不不让让他加入网球俱乐部对他伤害很大。他加入网球俱乐部对他伤害很大。( (exclusionexclusion) )6. 6. 你得打电话找名管道工人让机器恢复正常。你得打电话找名管道工人让机器恢复正常。( (put rightput right) ) 7. 7. 这个评委会负责评定一栋建筑物是否值得保存。这个评委会负责评定一栋建筑物是否值得保存。 ( (assessasse

138、ss) ) 8. 8. 地震后一个月大规模的重建工作就开始了。地震后一个月大规模的重建工作就开始了。( (extensiveextensive) ) His exclusion from the tennis club hurt him very His exclusion from the tennis club hurt him very much.much. Youll have to call a plumber to put the machine right.Youll have to call a plumber to put the machine right. The com

139、mittee is responsible for assessing whether a The committee is responsible for assessing whether a building is worth preserving.building is worth preserving.Extensive rebuilding work was soon carried out just one Extensive rebuilding work was soon carried out just one month after the earthquake. mon

140、th after the earthquake. 职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityEntertainmentEntertainmentBackgroundBackgroundAnother Day in Paradise Sung by: Phil CollinsSung by: Phil Collins 声音声音职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityBackground This song, Another Day in Paradise, is like a narrative

141、 poem, expressing the thought of the sympathy for the weak and the heaven in the dark society. It describes a kind, homeless woman appealed for the passers-by, but got refused. This is a strong and realistic song. The singer Collins was one of only three recording artists (along with Paul McCartney and Michael Jackson) who have sold over 100 million albums worldwide both as solo artists and (separately) as principal members of a band. EntertainmentBackground职业综合职业综合职业综合职业综合英语英语英语英语 2 2 2 2Unit 6 QualityThank You!职业综合英语职业综合英语 2 2ENGLISH FOR CAREERS新职业英语新职业英语