A级历年试题作试题作文详解文详解 年份 A级 B级2010.06介绍信通知2009.12询问信邀请信2009.06询问信邮件2008.12投诉信感谢信2008.06信函请假条2007.12申请函通知(notice)2007.06内部通知（memo)邮件2006.12询问信留言条2006.06信函内部通知（memo)2005.12邀请信邮件2005.06催款信问卷调查2004.12询问信和报价信通知2004.06征稿启事求职信 写作指导写作指导 日期〔月、日、年〕日期〔月、日、年〕日期〔月、日、年〕日期〔月、日、年〕1 1〕写信人的地址〕写信人的地址〕写信人的地址〕写信人的地址2 2〕收信人的地址〕收信人的地址〕收信人的地址〕收信人的地址3 3〕称呼〔〕称呼〔〕称呼〔〕称呼〔Dear Mr. XXXDear Mr. XXX〕〕〕〕4 4〕正文〕正文〕正文〕正文 __________________________________________________________________________________________________________________________________________________.__________________________________________. 5 5〕结束语〔〕结束语〔〕结束语〔〕结束语〔Sincerely YoursSincerely Yours〕〕〕〕 6 6〕签名：〕签名：〕签名：〕签名：XXXXXX〔在通常情况下，如果没有要求，可以省略写信人的和收信人〔在通常情况下，如果没有要求，可以省略写信人的和收信人〔在通常情况下，如果没有要求，可以省略写信人的和收信人〔在通常情况下，如果没有要求，可以省略写信人的和收信人的地址。
〕的地址〕的地址〕的地址〕为方便记忆，信函的格式列表如下：为方便记忆，信函的格式列表如下：为方便记忆，信函的格式列表如下：为方便记忆，信函的格式列表如下： 询问信 的写法询问信的主要目的是寻求所需信息，通常包括以下几个方面的内容：询问信的主要目的是寻求所需信息，通常包括以下几个方面的内容：首先说明写作意图，说明写这封信的目的是要寻求什么样的信息；首先说明写作意图，说明写这封信的目的是要寻求什么样的信息；然后就某一具体问题进行询问；最后说明获取信息的急迫心情，然后就某一具体问题进行询问；最后说明获取信息的急迫心情，可以提供联系方式以便收信人与你联系，并表达你的感谢之情可以提供联系方式以便收信人与你联系，并表达你的感谢之情 写作写作“ “三步走〞：三步走〞： 自我介绍、说明目的自我介绍、说明目的—>—>具体询问事宜具体询问事宜—>—>表示感谢、期盼回表示感谢、期盼回复复 Tips: Tips: 询问信的语气通常比较正式、和缓，要充分表达感谢之情询问信的语气通常比较正式、和缓，要充分表达感谢之情。
同时，相比较语气直接的疑问句，用一些能够起到提问作用的陈同时，相比较语气直接的疑问句，用一些能够起到提问作用的陈述句更佳述句更佳 询问信 的写法uu万能句型：万能句型：万能句型：万能句型：uuI am writing to ask for information about...I am writing to ask for information about...uuA DIY program would be preferable.A DIY program would be preferable.uuIt would be greatly appreciated if you could It would be greatly appreciated if you could provide us with your travel packages and their provide us with your travel packages and their corresponding price per person, covering both corresponding price per person, covering both hotel and a return ticket.hotel and a return ticket.uuI would be grateful to receive a prompt reply.I would be grateful to receive a prompt reply. 2021年12月A 级 作文说明：根据下面中文信息写一封询问信。
发信人：Mark Zhang收信人：Mr. Smith发信日期：2021年12 月22日内容：1. Mark 在最近的广交会上认识了Mr. Smith 先生； 2. Mark 对 Smith 先生所在公司展出的新款 很感兴趣； 3. 询问产品的详细信息，包括产品的规格、颜色、价格和功能等； 4.说明该款 市场消瘦前景看好； 5. 希望和对方建立长远的商务关系Words for references: 广交会 Guangzhou Trade Fair 规格 specications Dec 22，2021Dear Mr．Smith， I am Mark Zhang and it was a great honor to meet you at the Guangzhou Trade Fair．I'm very interested in the new type of cellphone that was displayed by your company．Therefore，I’m writing to see if it is possible for you to provide me with more detailed information regarding the product's specifications，color，price and functions，etc. I'm very confident in the sales prospect of this new model and I hope that I can develop a long-term business relationship with your company.Thank you．I'm looking forward to your reply! Yours sincerely， Mark Zhang2021.12 A 级 作文 2021年06月(A)作文说明：假设你是某公司人事部的职员王林，为安排一次职工的假说明：假设你是某公司人事部的职员王林，为安排一次职工的假期旅行，向某旅行社写信询问有关事宜。
期旅行，向某旅行社写信询问有关事宜内容：内容：1. 1. 询问旅游信息〔如路线、价格、折扣等〕；询问旅游信息〔如路线、价格、折扣等〕； 2. 2. 告诉对方参加旅游的人数和时间安排；告诉对方参加旅游的人数和时间安排； 3. 3. 索要相关的资料，特别是行程安排；索要相关的资料，特别是行程安排； 4. 4. 告知联系方式告知联系方式Words for reference: Travel Agency Words for reference: Travel Agency 旅行社旅行社注意信函格式！注意信函格式！ 2021年6月(A)作文参考Personnel Department ofPersonnel Department of Fire Extinguisher Facilities Co Fire Extinguisher Facilities Co．．LtdLtd．． Zhejiang Zhejiang，，NingboNingbo June 21 June 21，，20212021 Dear Sir or Madam Dear Sir or Madam，， Our company is progressing well and we’re arranging for a Our company is progressing well and we’re arranging for a group of 85 employees to have a seven-day trip to Haidi Islandgroup of 85 employees to have a seven-day trip to Haidi Island．．If possibleIf possible，，we’ll have the trip next monthwe’ll have the trip next month．．ThereforeTherefore，，we need we need you to provide us with the routeyou to provide us with the route，，pricesprices，，accommodation and accommodation and discount informationdiscount information．．But above all, we need our schedule and But above all, we need our schedule and other flies needed when boardingother flies needed when boarding．．Please contact us by the Please contact us by the following numbersfollowing numbers：： We’re looking forward to your prompt reply We’re looking forward to your prompt reply．． Sincerely yours, Sincerely yours, Wang Lin Wang Lin 投诉信投诉信uu在当今商品经济时代，商品买卖活动非常普遍。
在日常生活中，在当今商品经济时代，商品买卖活动非常普遍在日常生活中，当消费者购置的产品质量不合格，或买到假冒伪劣产品或对售后当消费者购置的产品质量不合格，或买到假冒伪劣产品或对售后效劳不满意，这时可以写投诉信效劳不满意，这时可以写投诉信(A Letter of Complaint )(A Letter of Complaint )要求要求赔偿，退换赔偿，退换uu投诉信与普通书信的格式根本相同但要注意的是，写投诉信的投诉信与普通书信的格式根本相同但要注意的是，写投诉信的目的是为了求得一个解决问题的方法而不是为了泄愤，因此写信目的是为了求得一个解决问题的方法而不是为了泄愤，因此写信时一定要注意态度诚恳、直截了当时一定要注意态度诚恳、直截了当uu一般来说，投诉信包括三个根本方面一般来说，投诉信包括三个根本方面uu1 1．投诉内容一般放在信的开头常用表达有：．投诉内容一般放在信的开头常用表达有：uu①① I am writing to you about/with … which I I am writing to you about/with … which I bought/received …bought/received …uu②② I am going to complain about … I am going to complain about …uu③③I am sorry to have to return with this letter... which I I am sorry to have to return with this letter... which I received/bought...received/bought... 投诉信投诉信uu 2．投诉原因。
一般讲述对产品或售后效劳不满意的地方常用表达有：① When we checked … we found/noticed …② … it did not work.③When I took... out of the bag and examined... closely, I found...④When I unpacked... and tried to use it, it did not work.3．希望得到的结果：退货、调换、赔偿等常用表达有：① Please let us know what you intend to do in this matter.② I am returning … and look forward to receiving a full refund of …③I am returning... under separate post and look forward to receiving a full refund of...④In view of the inconvenience that this has caused, I feel you should... 08年12月A级试题说明：请以王华的名义向商店经理写一封投诉信。
内容如说明：请以王华的名义向商店经理写一封投诉信内容如下：下：投诉人：王华投诉人：王华投诉对象：第一百货公司投诉对象：第一百货公司投诉商品：投诉商品：SQ200 SQ200 投诉原因：不能拍照，不能收发短信，投诉原因：不能拍照，不能收发短信，……等等等等投诉要求：退货或更换投诉要求：退货或更换提出希望：及早回复提出希望：及早回复写信日期：写信日期：20212021年年1212月月2121日日注意信函格式！注意信函格式！ 写作指导uuDec 21, 2021Dec 21, 2021uu Dear Manager, Dear Manager,uu I feel very sorry to tell you that I have a I feel very sorry to tell you that I have a complaint to plaint to make.uu Two days ago, I bought a mobile phone from No. Two days ago, I bought a mobile phone from No. 1 Department Store. As I was very busy, I didn’t use it 1 Department Store. As I was very busy, I didn’t use it until today. Sadly, the phone could not take pictures or until today. Sadly, the phone could not take pictures or send messages, and the sound was not perfect, either. send messages, and the sound was not perfect, either. At first I thought I probably didn’t use it correctly. But At first I thought I probably didn’t use it correctly. But after I consulted several friends of mine, the problems after I consulted several friends of mine, the problems remained. So I strongly suggest that you give me the remained. So I strongly suggest that you give me the refund or replace my SQ200.refund or replace my SQ200.uu I am looking forward to your prompt reply. I am looking forward to your prompt reply. uu Sincerely yours,Sincerely yours,uu Wang HuaWang Hua 2021.06 A 级作文级作文说明：假定你是新蒂服装公司〔说明：假定你是新蒂服装公司〔说明：假定你是新蒂服装公司〔说明：假定你是新蒂服装公司〔Cindy Garment Co.)Cindy Garment Co.)Cindy Garment Co.)Cindy Garment Co.)销售销售销售销售经理丁志文，根据以下内容给客户〔经理丁志文，根据以下内容给客户〔经理丁志文，根据以下内容给客户〔经理丁志文，根据以下内容给客户〔Mr. John SmithMr. John SmithMr. John SmithMr. John Smith〕〕〕〕写一封信函。
写一封信函写一封信函写一封信函写信日期：写信日期：写信日期：写信日期：2021202120212021年年年年6 6 6 6月月月月22222222日日日日内容：内容：内容：内容：1. 1. 1. 1. 告知原材料〔告知原材料〔告知原材料〔告知原材料〔raw material)raw material)raw material)raw material)价格上涨，产品价价格上涨，产品价价格上涨，产品价价格上涨，产品价格上调；格上调；格上调；格上调； 2. 2. 2. 2. 原订货物仍维持原价；原订货物仍维持原价；原订货物仍维持原价；原订货物仍维持原价； 3. 3. 3. 3. 希望今后继续向本公司订货；希望今后继续向本公司订货；希望今后继续向本公司订货；希望今后继续向本公司订货； 4. 4. 4. 4. 随函寄去调整后的价目单〔随函寄去调整后的价目单〔随函寄去调整后的价目单〔随函寄去调整后的价目单〔price list);price list);price list);price list); 5. 5. 5. 5. 表示歉意，敬请谅解。
表示歉意，敬请谅解表示歉意，敬请谅解表示歉意，敬请谅解注意书信格式注意书信格式注意书信格式注意书信格式 2021年6月(A)作文参考 June 22, June 22, 20212021 Dear Mr. John Smith, Dear Mr. John Smith, I feel very sorry to inform you that we I feel very sorry to inform you that we have , owing to the rise in the raw material, have , owing to the rise in the raw material, increased the price of our products. But the increased the price of our products. But the goods you have ordered will be charged with goods you have ordered will be charged with the original price. I really hope that you will the original price. I really hope that you will still order our goods in the future. Enclosed is still order our goods in the future. Enclosed is the changed price list.the changed price list. Sincerely yours,Sincerely yours, Zhiwen DingZhiwen Ding Cindy Garment Co.Cindy Garment Co. 2007.12(A〕〕uu假设你是李明，给北京市奥组委写一份申请函，申请做一名奥运假设你是李明，给北京市奥组委写一份申请函，申请做一名奥运假设你是李明，给北京市奥组委写一份申请函，申请做一名奥运假设你是李明，给北京市奥组委写一份申请函，申请做一名奥运会的志愿者。
会的志愿者会的志愿者会的志愿者uu写信日期：写信日期：写信日期：写信日期：20072007年年年年1212月月月月2323日日日日uu申请函需要包括：申请函需要包括：申请函需要包括：申请函需要包括：uu1. 1. 个人信息〔年龄、性别、特长、外语能力、社会活动经历等个人信息〔年龄、性别、特长、外语能力、社会活动经历等个人信息〔年龄、性别、特长、外语能力、社会活动经历等个人信息〔年龄、性别、特长、外语能力、社会活动经历等〕〕〕〕uu2. 2. 担任志愿者的理由担任志愿者的理由担任志愿者的理由担任志愿者的理由uu3. 3. 希望担任的志愿者工作〔如导游、翻译或接待效劳等〕希望担任的志愿者工作〔如导游、翻译或接待效劳等〕希望担任的志愿者工作〔如导游、翻译或接待效劳等〕希望担任的志愿者工作〔如导游、翻译或接待效劳等〕uu4. 4. 联系方式联系方式联系方式联系方式uuWords for reference:Words for reference:uu志愿者志愿者志愿者志愿者 volunteer volunteeruu奥运会奥运会奥运会奥运会 the Olympic Games the Olympic Games December 23rd, 2007Dear Sir or Madam, In reply to your advertisement in yesterday’s China Daily, I am writing to apply for a position as a voluntary tourist guide for the Beijing 2021 Olympic Games. I am Li Ming, a 20-year-old girl majoring in English from Beijing University. The reasons for my application are as follow. Firstly, as a college student, I’d like to make some contributions to the Beijing 2021 Olympic Games, a significant event that Chinese people have been expecting for years. Secondly, being a local resident, I am very familiar with the tourist sites in Beijing. Thirdly, I have a good command of English. Last but not least, as a part-time tourist guide in a travel agency for over three years, I have mastered all the basic techniques of being a tourist guide. I hope I can get an opportunity for a personal interview. I am available at 010-87989986. Thank you for your consideration.Yours Sincerely,Li Ming2007.12(A〕〕 2007.6 A级 真题作文说明：以部门经理〔说明：以部门经理〔Ruth Crawford)Ruth Crawford)的名义给公司全体员工发一份内部通知。
的名义给公司全体员工发一份内部通知时间：时间：20072007年年6 6月月2424日日事由：有关更换事由：有关更换 系统事宜系统事宜内容：内容：1.1.由于业务需要，公司拟更新目前使用的由于业务需要，公司拟更新目前使用的 系统；系统； 2. 2.现有现有3 3个通讯公司提交的更新方案，内容见附件；个通讯公司提交的更新方案，内容见附件； 3. 3.请员工仔细阅读并提出自己的建议；请员工仔细阅读并提出自己的建议； 4. 4.提交建议的时间：本月底；提交建议的时间：本月底； 5. 5.公司将于下月初定货公司将于下月初定货注：请将上述内容写成一段文字，不得逐条罗列，不得签考生自己的姓名注：请将上述内容写成一段文字，不得逐条罗列，不得签考生自己的姓名Words for reference Words for reference 事由事由 Re Re 更新更新 update update 附件附件 attachment attachment 定货定货 place an order place an order 通讯公司通讯公司 communication company communication company Memo Memo To: All Staff EmployeesTo: All Staff EmployeesFrom: From: Re: Re: Date:Date: 8.备忘忘录备忘忘录(Memorandums，或者，或者简写成写成Memo)备忘忘录是一种是一种录以以备忘的公文；主要用来提醒、催忘的公文；主要用来提醒、催促促对方，或就某个方，或就某个问题提出看法或意提出看法或意见。
备忘忘录通常都使用通常都使用标准格式，由如下局部构成：准格式，由如下局部构成：标题(Title)、收件人、收件人(To…)、、发件人件人(From…)事由事由(Subject)、日期、日期(Date)、文件号或、文件号或查阅号号(File or Reference number)、正文、正文(Body)、、 2007年6月A真题作文 MemoTo: All Staff EmployeesFrom: Ruth CrawfordRe: Updating of the telephone systemDate: June 24, 2007 The business of our company is going on very well and we find it necessary to update the telephone system to promote the development of our company. Now we have received from three communications companies three updating proposals which you can read in the attachment. We really hope that everyone of us will read them carefully, and then put forward the valuable suggestion before the end of this month. After carefully consideration our company will place an order next month. 2006年12月A 级 作文说明：假定你是一家办公设备进出口公司的经理王刚，给某公司写一封信。
内容：1. 告诉对方你获得信息的渠道：从?城市商报?〔Urban Commerce)上看到对方公司的介绍； 2. 说明你去信得目的：询问对方是否有你需要的产品，是否有现货供给等等，并想和对方建立贸易联系； 3. 介绍你公司的情况，如多年从事进出口贸易，在中国设有6家分公司，与国内许多大商店有联系等等； 4.希望尽快得到回复 Dear Sirs,Dear Sirs, I am manager in an office equipment import and I am manager in an office equipment import and export company. I saw an introduction to your company export company. I saw an introduction to your company from Urban Commerce. I am interested in your products.from Urban Commerce. I am interested in your products. I am writing to you to see if you have the office I am writing to you to see if you have the office equipment we need and I hope to establish business equipment we need and I hope to establish business contact with you.contact with you. Our company has dealt with import and export Our company has dealt with import and export business for many years and has 6 branches in China.business for many years and has 6 branches in China. Your early reply will be highly appreciated. Your early reply will be highly appreciated. Sincerely your, Sincerely your,Wang GangWang GangManagerManager2006.12 A 级 作文 假设你是某公司餐馆部经理假设你是某公司餐馆部经理Peter Jones, Peter Jones, 于于20062006年年6 6月月1818日发一封日发一封信给办公室主任信给办公室主任Brown Smith, Brown Smith, 内容是：内容是：从下周一开始，员工食堂关闭一周，进行重新装修，上午和下午在从下周一开始，员工食堂关闭一周，进行重新装修，上午和下午在一楼接待厅将有餐饮公司使用推车提供饮料和三明治。
附近的饭一楼接待厅将有餐饮公司使用推车提供饮料和三明治附近的饭店每天中午店每天中午1212点至点至1 1点为员工提供午餐点为员工提供午餐注意：必须包括对收信人的称谓、写信日期、发信人的签名等根本注意：必须包括对收信人的称谓、写信日期、发信人的签名等根本格式Words for reference:Words for reference:重新装修重新装修 re-decoration n. redecorate v. re-decoration n. redecorate v. 推车推车 trolley trolley 接待厅接待厅 reception hall reception hall 餐饮公司餐饮公司 catering firm catering firm餐饮部经理餐饮部经理 catering manager catering manager2006.06 A 级 作文 2006. 6作文 ManagerManager Catering Department Catering Departmentⅹ ⅹ ⅹ Corporationⅹ ⅹ ⅹ CorporationJune 18th, 2006June 18th, 2006Brown SmithBrown SmithOffice Director Office Director Dear Mr. Brown Smith,Dear Mr. Brown Smith, I would like to inform you that the staff dinning hall will be closed I would like to inform you that the staff dinning hall will be closed for a week, because it will be redecorated from next Monday. The for a week, because it will be redecorated from next Monday. The catering firm will provide drinks and sandwiches trolley at reception catering firm will provide drinks and sandwiches trolley at reception hall during morning and afternoon. The neighboring restaurants hall during morning and afternoon. The neighboring restaurants supply lunch meals for clerks from 12:00 a.m. to 1:00 p.m.supply lunch meals for clerks from 12:00 a.m. to 1:00 p.m. Sincerely yours, Sincerely yours, Peter Jones Peter Jones 2005.122005.12真题作文真题作文说明：根据以下内容写一封邀请信说明：根据以下内容写一封邀请信写信日期：写信日期：20052005年年1212月月1313日日邀请人：张建国，东方集团公司人力资源部经理邀请人：张建国，东方集团公司人力资源部经理被邀请人：人事部经理被邀请人：人事部经理事由：召开人事管理研讨会事由：召开人事管理研讨会主要内容：研讨新形势下人事管理的新模式和新方法主要内容：研讨新形势下人事管理的新模式和新方法主题报告人：滨海大学管理学院丁一教授主题报告人：滨海大学管理学院丁一教授会议时间：会议时间：20062006年年1 1月月3-43-4日日会议地点：滨海市友谊宾馆会议地点：滨海市友谊宾馆请与会人员在请与会人员在1212月月2020日前将发言提高寄给东方集团公司人力资源部办公室。
日前将发言提高寄给东方集团公司人力资源部办公室参会与否，请回复参会与否，请回复注意书信格式注意书信格式Words for reference:Words for reference:人力资源部人力资源部 Human Resources Department Human Resources Department研讨会研讨会 workshop workshop主题报告人主题报告人 keynote speaker keynote speaker Human Resources Department, Dongfang Corporation Dec. 13th, 2005 ManagerPersonnel DepartmentDear Sir, I would like to inform you that there will be a workshop about the personnel agreement from January 3rd to 4th, 2006 at Friendship Hotel at Bonsai. We will discuss the new mode and method of personnel management in the new situation. The keynote speaker is Professor Ding Yi from the Management Faculty of Bonsai University. Please ask those who will attend this workshop to send the speech outline to the Human Resources Department Office of Dongfang Corporation before December 20th. By the way, please write to tell us whether you will attend this workshop or not. I am looking forward to your reply. Yours, Jianguo Zhang2005.12 真题作文 2005年6月 A 级试题说明：以说明：以Daniel Trade Daniel Trade 公司市场部经理李华的身份于公司市场部经理李华的身份于6 6月月1515日给日给John Holland John Holland 先生写一封催款信，心中应当先生写一封催款信，心中应当包括以下内容：包括以下内容：1. 1. 问及问及Holland Holland 先生近况；先生近况；2.2.要求要求Holland Holland 先生尽快支付先生尽快支付1010，，000000元货款，该笔款元货款，该笔款项已经过期项已经过期1010天；天；3.3.随信寄上公司最新的夏季产品目录，希望随信寄上公司最新的夏季产品目录，希望Holland Holland 先生先生尽早寄来新的定单，可享受公司的优惠价格。
尽早寄来新的定单，可享受公司的优惠价格注意：务必按业务信函的格式书写注意：务必按业务信函的格式书写Words for reference:Words for reference:优惠价格优惠价格 special offers special offers过期过期 overdue overdue June 15June 15thth, 2005, 2005Dear Mr. Holland,Dear Mr. Holland, How have you been these days? How have you been these days? I’m sorry to say that our company hopes you can pay I’m sorry to say that our company hopes you can pay for the goods fee of 10,000 Yuan quickly, which had been for the goods fee of 10,000 Yuan quickly, which had been overdue for about 10 days. Additionally, here is the latest overdue for about 10 days. Additionally, here is the latest summer product list of our company. Can you give us the summer product list of our company. Can you give us the new orders as quickly as possible? Of course, we’ll give new orders as quickly as possible? Of course, we’ll give you the special offers.you the special offers. Best wishes. Best wishes.Yours sincerely,Yours sincerely,Li HuaLi Hua2005年6月 A 级试题 。