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1、Enterprise 2.0- Ready for primetime?Atle SkjekkelandVice PresidentAIIM1Great Moments in Statistics Reasoning!The Japanese eat very little fat and suffer fewer heart attacks than the British or the Americans.On the other hand, the French eat a lot of fat and also suffer fewer heart attacks than the B
2、ritish or the Americans.The Japanese drink very little red wine and suffer fewer heart attacks than the British or the Americans.The Italians drink excessive amounts of red wine and also suffer fewer heart attacks than the British or the Americans.Conclusion: Eat and drink whatever you like. Its spe
3、aking English that kills you.ObjectivesDefining Enterprise 2.0Technology Compliments and AlternativesWhy Enterprise2.0 Now?The State of the MarketGenerational and Cultural Impacts4www.aiim.org/enterprise20441 respondents, 80+ pages, 70+ charts/figuresReleased Q1 20085Defining Enterprise 2.0 AIIM | A
4、ll rights reserved AIIM | All rights reservedqTechnology that enables people to collaborate and/or form online communitiesqThe application of Web 2.0 to the enterpriseqA new set of technologies, models and methods used to develop and deliver business softwareqThe next generation of knowledge managem
5、entqThe ability to snap together software services to enable business agilityqThe next generation of collaborationqThe democratization of information and content-centric systemsqThe use of emergent social software platforms within companies, or between companies and their partners or customersqA use
6、r-centric approach to working with enterprise-focused content systemsqThe next generation of enterprise content management (ECM)qExposing the collective wisdom of a networked workforce, partner and customer baseqLeveraging metatags to tap into collective wisdom6Defining Enterprise 2.07 AIIM | All ri
7、ghts reservedqTechnology that enables people to collaborate and/or form online communitiesqThe application of Web 2.0 to the enterpriseqA new set of technologies, models and methods used to develop and deliver business softwareqThe next generation of knowledge managementqThe ability to snap together
8、 software services to enable business agilityqThe next generation of collaborationqThe democratization of information and content-centric systemsqThe use of emergent social software platforms within companies, or between companies and their partners or customersqA user-centric approach to working wi
9、th enterprise-focused content systemsqThe next generation of enterprise content management (ECM)qExposing the collective wisdom of a networked workforce, partner and customer baseqLeveraging metatags to tap into collective wisdomRe-Defining Enterprise 2.0“A system of web-based technologies that prov
10、ide rapid and agile collaboration, information sharing, emergence and integration capabilities in the extended enterprise” AIIM | All rights reserved89 AIIM | All rights reservedDefining Enterprise 2.0 FrameworksBasic fundamental structures that provide a way of viewing the structure of Enterprise 2
11、.0What Am I Getting Into?Foundational to System Design/DecisionsFunctional Requirements/Functions in ContextSLATES FLATNESSESSLATES10 AIIM | All rights reservedGraphic Source: Dion Hinchliffe, ZDNethttp:/ AIIM | All rights reservedGraphic Source: Dion Hinchliffe, ZDNethttp:/ Focus12 AIIM | All right
12、s reservedGraphic Source: Dion Hinchliffe, ZDNethttp:/ Enterprise 2.0Technology Compliments and AlternativesWhy Enterprise2.0 Now?The State of the MarketGenerational and Cultural Impacts13Overview of 1.0 Technologies & FLATNESSES14 AIIM | All rights reservedDirectly ProvidesPartially ProvidesDoes No
13、t ProvideOverview of 1.5 Technologies & FLATNESSES15 AIIM | All rights reservedDirectly ProvidesPartially ProvidesDoes Not ProvideOverview of 2.0 Technologies & FLATNESSES16 AIIM | All rights reservedDirectly ProvidesPartially ProvidesDoes Not Provide17 AIIM | All rights reservedThe Integrated Value
14、Why do I need non-Enterprise 2.0 Technologies?Consider that the creation of Wikis has caused a resurgence in chat rooms and e-mail based alertsDirectly ProvidesPartially ProvidesDoes Not ProvidePositioning Technology Alternatives To Business Needs18Directly ProvidesPartially ProvidesDoes Not Provide
15、 AIIM | All rights reserved19What Technologies Fall into YourDefinition of an Enterprise 2.0 Platform? AIIM | All rights reservedObjectivesDefining Enterprise 2.0Technology Compliments and AlternativesWhy Enterprise 2.0 Now?The State of the MarketGenerational and Cultural Impacts2021 AIIM | All righ
16、ts reservedHow Critical is Enterprise 2.0 to Your Organizations Overall Business Goals/Success?Business Drivers for Enterprise 2.022 AIIM | All rights reserved23 AIIM | All rights reservedGlobal Competitive PressuresThe World is Flat2005, Tom FriedmanCompetition is 24/7/365Global/Distributed Workfor
17、ceIm By MyselfThe Evolving Enterprise 2.0 Working ModelsMore in the Following SectionLower Costs24 AIIM | All rights reservedCapture and Reuse of Knowledge and Information“Leveraging collective wisdom and experience to accelerate innovation and responsiveness” C. Frappaolo, “Exec Express Knowledge M
18、anagement,” 200625 AIIM | All rights reservedInnovation as a Business AssetLeadership and Innovation - McKinsey Report 2008Senior management should actively support behavior that promotes innovation. Collaboration - worker modelsNetwork analysis can identify where the capacity for innovation already
19、 exists within an organization and help it build more innovative networks. Social Network AnalysisExecutives should seed innovative thinking by focusing on selected managers and projects. Wikis and Blogs26 AIIM | All rights reservedCollective IntelligencePopularized in “Wisdom of Crowds” - 2004, Jam
20、es SurowieckiInsight or discovery that emerges from the collaboration of many individualsDisruption Detection Clayton Christensen(“The Innovators Dilemma,” “The Innovators Solution”)Prediction MarketsA and User Generated Content/ActionsEmergence - Ongoing, heuristic proactive collaboration27 AIIM |
21、All rights reservedLowering the Barriers to Integration and DevelopmentLean ThinkingAgile DevelopmentSystemicsSustainable Development28What are YOU Trying to Accomplish with Enterprise 2.0? AIIM | All rights reserved29 AIIM | All rights reservedHow Well Suited is Enterprise 2.0 for the Following Gro
22、ups/People?30How Likely is Your Organization to Utilize Enterprise 2.0 for the Following Business Practices? AIIM | All rights reservedObjectivesDefining Enterprise 2.0Technology Compliments and AlternativesWhy Enterprise 2.0 Now?The State of the MarketGenerational and Cultural Impacts31Where Do You
23、 Feel Your Organizations Adoption is with Regards to the Following Technologies?32 AIIM | All rights reserved33 AIIM | All rights reservedWhat is Your Level of Involvement with the Following Technologies?34 AIIM | All rights reservedWhich Groups are the Drivers of Enterprise 2.0 in Your Organization
24、?35 AIIM | All rights reservedWhere is Enterprise 2.0 Predominately Used in Your Organization?36 AIIM | All rights reservedIn Your Organization, Which Departments are Primary Users of Enterprise 2.0 Functionality?37 AIIM | All rights reservedDo the Enterprise 2.0 Applications (e.g. Wiki, Blogs) in Y
25、our Organization Each Have a Champion or Leader?3738 AIIM | All rights reservedDo You Feel it is Necessary to Have a Champion for Enterprise 2.0 Projects?39 AIIM | All rights reservedWhich of the Following are Subject to a Corporate Records Management Plan? AIIM | All rights reservedWhat Do You See
26、as the Current Shortcomings of Enterprise 2.0?ObjectivesDefining Enterprise 2.0Technology Compliments and AlternativesWhy Enterprise 2.0 Now?The State of the MarketGenerational and Cultural Impacts4142 AIIM | All rights reservedSource: http:/ Critical is Enterprise 2.0 to Your Organizations Overall
27、Business Goals/Success?44SPLITMillennialsGen XBoomers AIIM | All rights reservedWhat are YOU Trying to Accomplish with Enterprise 2.0? AIIM | All rights reservedWhat Do You See as the Current Shortcomings of Enterprise 2.0?MillennialsGen XBoomers46 AIIM | All rights reservedMillennials vs BoomersSom
28、e differences existNo evidence of dramatic or polar differences thatwarrant specialhandlingStrategic leveragevs. personalizedapproachesSource: http:/ AIIM | All rights reservedWorker Models for Enterprise 2.0The 7 Business Models That Have Emerged from Enterprise 2.0 - Wikinomics, Don TapscottPeer P
29、ioneersIdeagorasProsumersNew AlexandriansPlatforms for ParticipationGlobal Plant FloorWiki WorkplaceWorker Models for Enterprise 2.048 AIIM | All rights reservedIsolatedFully EngagedIslands of MeOne-way MeTeam MeProactive MeTwo-way MeIslands of WeExtended MeWorker Models for Enterprise 2.049 AIIM |
30、All rights reservedIsolatedFully EngagedIslands of MeOne-way MeTeam MeProactive MeTwo-way MeIslands of WeExtended Me1.01.52.0Technology Usage Matrix51 AIIM | All rights reservedContent Usage MatrixContracts WikiContractsMashupMktgSales LegalCust.Supp.Social TagsR&DCUCUCUCUCUCUCUCUUCUCUCUUUCUMktg Blo
31、gU AIIM | All rights reservedApplication Impact MatrixRank potential pilots based on impact on functional groupsACCTGMRKTGSALESMNFCTGR&DQALEGALContact Management3Litigation Support1Regulatory Compliance4Product Specifications3Documentation1Customer Support3Lead Tracking1Product Literature5Business I
32、ntelligence3Research2Investments1235363553 AIIM | All rights reservedAIIM E2.0 Certificate ProgramE2.0 StrategyE2.0 as a PracticeE2.0 as a ProjectE2.0 Master54 AIIM | All rights reservedEnterprise 2.0 Practitioner Track55 AIIM | All rights reservedDefining Enterprise 2.0 TechniquesDefining Enterpris
33、e 2.0 FrameworksBusiness Drivers forEnterprise 2.0 Worker Models forEnterprise 2.0Evolution & Definition of Enterprise 2.0 Technologies Part 1.0Positioning Enterprise 2.0Evolution & Definition of Enterprise 2.0 Technologies Part 1.5Evolution & Definition of Enterprise 2.0 Technologies Part 2.0Evolut
34、ion & Definition of Enterprise 2.0 Related TechnologiesState of theEnterprise 2.0MarketEnterprise 2.0 Specialist Track56Assessing Business NeedPositioning Technology AlternativesImplementing Enterprise 2.0Making the CaseforEnterprise 2.0Enterprise 2.0 GovernanceAssessing Organizational Readiness Users and User InvolvementIntegrating Enterprise 2.0StandardsRolloutThank You!Atle SkjekkelandVice PresidentAIIMEmail: askjekkelandaiim.org
