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1、EtiquetteWhatisEtiquette?Etiquetterelatestoacodeofbehaviouramongpeoplewithinanorganisation,grouporsocietyBut have you ever wondered how it all began? Who made these rules? Are they really that important?We have an expert We have an expert who will guide you who will guide you through this journey of
2、 through this journey of finesse and grace.finesse and grace.Her name is Eti!Her name is Eti!Etiquette Asthestorygoes,LouisXIVsgardeneratVersailleswasfacedwithaseriousproblemhecouldnotstopmembersofthenobilityfromtramplingaboutitindelicateareasofthekingsgarden.Hefinallyattemptedtodissuadetheirunwante
3、dbehaviourbypostingsignscalledetiquets whichwarnedthemto“Keep off the grass”.Whenthiscourseofactionfailed,thekinghimselfhadtoissueanofficialdecreethatnoonecouldgobeyondtheboundsofthesigns.Later,thename“etiquette”evolvedandthenamewasgiventoaticketfor court functionsthatincludedrulesregardingwheretost
4、andandwhattodo.SowhatdoesEtiquetteinvolve?Knowing/respectingpeoplescustomsandtraditionsObservingcertainbehaviourandactionswheninagroupofpeopleObservingappropriatemannersAlwaysRemember:YourbehaviourandmannersshouldconsistentlycorrespondwithyourwellgroomedimageThesearesomecommonslip-upswhichweoftenmak
5、ePoorlisteningskillsDisregardofsharedpropertyandothersspaceEmbarrassingothersPoortablemannersInappropriatepraiseofothersInappropriatelanguageDisregardofotherstimeInappropriatedressandgroomingMisuseoftelephoneFailuretogreetsomeoneappropriatelyAndsomemoreofthemTherearevariousaspectstoSocialEtiquette.O
6、urfirstmodulewillfocusonDININGETIQUETTEDiningEtiquetteHerearesomeusefultipsforyouon:TablesettingSeatingarrangementTypesofmenuAquickglanceatthetablesettingAquickglanceattheseatingarrangementMealManagementTypesofMenu:(Clicktofindout)TabledhoteAlacarteBuffetNextSlideMealManagementTable dhoteisliterally
7、translatedasTable of the host.Thistermindicatesasetmeal,usuallywith3or4courses,withatleastonechoiceineachcoursenon-vegetarianandvegetarianBackMealManagementA la CarteisliterallytranslatedasFrom the card.Thisisthetypeofmenuwearemostfamiliarwith.Thereisalistofitemsforeachcourse,eachoneseparatelypriced
8、.Youorderitem-wise.Thereisawaitingperiodbeforeyourorderarrivesatthetable.Remember,youhavetopayforeachdishyouaskforBackMealManagementBuffetisadisplayofaselectionofitems.Thereisachargeforthemeal(asopposedtoseparateitems)andyouhelpyourselftowhateveryouwish,withasmanyreturns/helpingsasyoulikeBackTimefor
9、aquickEtiquettetest.LetsfindouthowyoufareontheEtiquettogram!MealManagementMANAGINGSOUPQ:ShouldIspoonsoupawayfrommyself?Clickhereformore!A:Yes,youspoonsoupawayfromyou.MANAGINGSOUPQ:Isitcorrecttosay,Ihaveeatenmysoup?Clickhereformore!MealManagementA:Yes,soupiseaten;itisinappropriatetousedrinkwhenreferr
10、ingtosoup,nomatterhowclearthesoupmightbe.MealManagementMANAGINGSOUPQ:ShouldIsipfromtheedgeofthesoupspoon?Clickhereformore!A:Yes,youshouldsipfromtheedgeofthesoupspoon.MANAGINGSOUPQ:CanIblowonthesoupwhilehavingit?MealManagementClickhereformore!A:No,youshouldnotblowonthesoupwhilehavingit.MANAGINGSOUPQ:
11、AsIreachthelastpartofmysoup,inwhichdirectionmustItiltthesoupbowl/cup?MealManagementClickhereformore!A:Onreachingthelowerpartofthebowl,tipthebowlawayfromyouandgetthesoupintoyourspoonwithanin-to-outmotion.MANAGINGSOUPQ:ToshowthatIamnotyetthroughwithmysoup,whereshouldIplacemysoupspoon?Clickhereformore!
12、MealManagementA:Inthesoupbowl.MealManagementClickhereformore!A:Neverleaveyourspooninthesoupcuporbowl;placeitonthesaucerMANAGINGSOUPQ: WhereshouldIplacethespoonafterfinishingmysoup?MealManagementMANAGINGSOUPQ:IsitallrightifIslurpormakenoiseswheneatingmysoup?Clickhereformore!A:No,itisinappropriatetosl
13、urpormakenoiseswheneatingyoursoup.MealManagementMANAGINGSALADSQ:ShouldIuseaspoontoeatmysalad?Clickhereformore!A:No,youshoulduseaforkandnotaspoontoeatyoursalad.MealManagementMANAGINGBREADSELECTIONQ:HowdoImanagebutteringmybun?Clickhereformore!A:Breakthebunintosmallbite-sizedpiecesandbuttereachpieceasn
14、eeded.MealManagementMANAGINGTEA/COFFEEQ:Isitcorrecttoaskforblacktea?Ifnot,whatisthecorrectalternative?A:Teaisnevertermedblacktheappropriateterminologyiswithmilk,withoutmilkorwithlemon.Whencoffeeishadwithoutmilk,itmaybetermedblack.Clickhereformore!MealManagementMANAGINGTEA/COFFEEQ:WhereshouldIplaceth
15、eteaspoonafterstirring?Clickhereformore!A:Youshouldplacetheteaspoononthesaucerafterstirring.MealManagementMANAGINGTEA/COFFEEQ:CanIpourteaintothesaucer?Clickhereformore!A:Neverpourteaintoasaucertodrink.MealManagementMANAGINGTEA/COFFEEQ:IsitallrightifIslurp,blowintotheteacupormakenoisewhendrinking?Cli
16、ckhereformore!A:No,itisnotappropriatetoslurp,blowintotheteacupormakenoisewhendrinking.ThatmusthaveprovidedsomeREALinformationCheckyourscores:If0-5:Timetotakeaction!5-10:Alittlemoreeffort,andyoushallseethedifference!Above10:Keepupthegoodwork!OK,herearesomemoretipstokeepinmindwhendiningoutSitstraightw
17、ithbothfeetonthefloor,legstogetherElbowsneveronthetableSpeaksoftlytothosenearesttoyouThankthewaiteronlyonceortwiceTipwellEnquirefromthehost/hostessaboutdresscodeforthefunctioninvitedAbidebylocalcustoms/religiouspracticesofhost/hostessMenshouldassistladiestobeseatedbypullingoutthechairPlacingyourhand
18、bag/purseonthetableGesturingwithyourknifeorspoonPuttingfoodintoyourmouthwithaknifeChompingyourfoodTalkingwithyourmouthfullWipingyourmouthwithyourhandwhenholdingaknife/forkYoushouldavoidthiswhilediningReachingacrosspeopletogetadish.InsteadaskforittobepassedtoyouPlayingwiththecutleryaroundyouWipingyou
19、rfacewiththenapkinApplyinglipstickatthetableSmoking(unlessthehostgivesthelead)YoushouldavoidthiswhilediningNow,letslookatsomeofthedilemmasthatweoftenfaceFindanswerstoyourdoubtshere!Whenindoubt,askEti!Q.Isitconsideredrudetotakeasipofmydrinkwhilestillchewing?A.Itisconsideredgoodmannerstowaituntilyouha
20、vefinishedchewingandhaveswallowedyourfoodbeforetakingasipofyourbeverage.Q. Whatisthecorrectpositionforacoffeecupinaformalplacesetting? A:Thecoffeecupandsaucerisplacedtotherightoftheplacesetting,totherightofthefarthestutensil.Sincemostpeopleareright-handed,thehandleshouldfacetotheright.Q. Afterthecom
21、pletionofaformaldinner,wheredoIplacetheutensils?A.Placetheknifeandforkparalleltooneanotheracrosstheplatewiththeknifebladefacinginwardtowardtheplate. Q. HowshouldIfoldalargenapkinbeforeplacingitonmylap?DoIwaitforthefoodtoarrivebeforepickingupthenapkinfromthetable?A.Largedinnernapkinsshouldbefoldedinh
22、alfafteropeningandbeforeplacingononeslap.Itisappropriatetopickupthenapkinassoonasyouareseated,unfolditandplaceitonyourlap.Whenindoubt,askEti!Q.WhereshouldIputmynapkinatthecompletionofthemeal?A.Onceyouaredoneeating,carefullyplacethenapkinattherightofyourplacesettingoriftheplateshavebeencleared,placet
23、henapkininthecenterwithoutactuallyrefoldingtooriginalstate.Q.IfIwanttobeexcusedfromthetableforafewminutesbuthavenotyetfinishedmymeal,whereshouldIleavemynapkin?A.Whenbrieflyleavingthetablemid-meal,placeyournapkinonthechairtoindicatetotheserverthatyouwillbereturningsoon.Whenindoubt,askEti!Q.Whenshould
24、thehost/hostessofadinnerpartybeserved?A.Thehost/hostessofadinnerpartyshouldbethelastoneserved.Ifthemealisgettingcold,thehost/hostessmaystatesomethingtotheeffect,“Pleasebeginwhilethefoodisstillwarm.”Q.Ataformaldinnerparty,howdoIproperlyserveandremovethedishesandglasses?A.Whenentertainingformally,dish
25、esarepresentedorservedatguestsleftandremovedfromtherightside.Glassesarefilledfromtheright.Whenindoubt,askEti!Q.Whatdirectionshouldfoodbepassedatthetable?A.Foodshouldbepassedtotherightorcounter-clockwise.Q.Isitwrongtostandwhenaladyexcusesherselffromthetable?Whatistheproperetiquettewhenthewomanexcuses
26、herselfandreturns?A.Inasocialsetting,itisalwaysappropriateforamaletostandwhenafemaleistakingherleave.However,inabusinesssetting,itisnotalwaysnecessaryforamaletorisewheneverhisfemalecoworker(s)leavethetable.Whenindoubt,askEti!Q.Whopaysthebillwhendiningout?A.Whenentertainingaguest,suchas,whenoutfordin
27、nerorcocktails,thepersonwhoextendedtheinvitation(regardlessofgender)isresponsibleforpayingthebill.Q.WheredoIplacethefingerbowlaftercleansingmyfingers?A.Whenusingafingerbowl,aftercleansingyourfingers,placethefingerbowlontheupperleftsideoftheplacesetting;thisclearsthedessertplateforthedessertWhenindou
28、bt,askEti!Q.WhichsideoftheguestshouldIpourwinefromatthedinnertable?A.Pourwineandallbeveragesfromtheright,whilestandingbehindandtotherightoftheguestQ.Whatisthetemperatureatwhichwhitewineandredwineareserved?A.WhitewineisservedchilledandredwineisservedatroomtemperatureWhenindoubt,askEti!Q.Whenorderingt
29、ake-outfoodfromarestaurantbytelephone,isitnecessarytotipwhenIpickupmyorder?A.No,itisnotnecessarytotiptherestaurantinthissituation.However,tippingthetake-outservicepersonattherestaurantwouldbeappreciatedandisconsideredgoodmanners.Q.Towhichsideshouldagentlemanseatafemale?A.Agentlemanatasocialdinnerpar
30、tyholdsthechairandseatsthefemaleonhisright.Whenindoubt,askEti!Q.ShouldIdismissmyselffromthetableifIneedtosneezeorblowmynose?A.Yes,excuseyourselffromthetable,andatnotimeshouldyouuseyournapkinasahandkerchief.Whenindoubt,askEti!I hope I have been able to answer most of your queries and clarify your doubts. If you have any further questions on this topic.you can address them to “Dear Eti” at 优雅学堂:优雅学堂: