《《职业综合英语教学课件》办公室礼仪office-etiqu》由会员分享，可在线阅读，更多相关《《职业综合英语教学课件》办公室礼仪office-etiqu（54页珍藏版）》请在金锄头文库上搜索。
1、1OfficeEtiquette办公室礼仪http:/ -3 3- -Officeetiquettehelpssmooth（使顺畅）thewheelsofdailyinteraction（互动）withintheoffice.Whatsmore,officeetiquetteensuresthatyoudontbecomeofficeenemynumberonebecauseyouvebeenirritating(打扰)peoplewithunhelpfulhabitsorcomments.Moreover,officeetiquetteisthekeydecidingfactorinhowy
2、ourcolleagueswillrespondtoyouandcometoyourrescue给(某人救急)whenyouneedhelp.Whyofficeetiquette?1?2?3?- -4 4- -51Bepunctual61BepunctualWhen?Beingpunctualisveryimportant,especiallyifyouhaveanappointment.Why?Itshowsthatyourespectthetimeofyourcolleaguesandinturnitwillcompel（驱使）themtorespectyourtimetoo.When?A
3、voidturninguplaterthanyourbosswhenyoureajunior.Why?Attheentrystageofajob,sendingaclearmessagethatyoureeagerandalreadyworkingisvital.1When？Why？2When?Why?- -7 7- -82Dressappropriately92DressappropriatelyWhy?Theofficeisnotapartyplaceandyouwillhavetodressinawaythatcommands（要求）respectbothfromyourcolleagu
4、esandclients.How?Donotwearultra-casual（格外休闲）,provocative（刺激性）oreveningattire（衣服）.Asuitorotherprofessionaloutfitshouldbeusedwheninteractingwithclients,seekingimportantdealsandotherhighlyprofessionalsituations.Why？How?- -1010- -113Stayawayfromgossip（闲闲言碎言碎语语）123Stayawayfromgossipwhy?Officegossipmightn
5、otmakeorbreakyourcareerbutitcancausealotofunnecessarystresswhichshouldbeavoidedatallcosts.Anythingnegativeyousaywillgetaroundandmayreflectpoorlyonyou,orpossiblylabel（贴标签）youasthecompanygossip.How?Limityourcomments（评论）aboutcoworkers（同事）topositiveonesonly.Youmayoverhear（无意中听到）theconversationsofothers.
6、Begoodandforgetyoueverheardthemandapplythesowhatrule.- -1313- -Why？HowComments?Overhear?- -1414- -4Askbeforeborrowing- -1515- -4Askbeforeborrowing.What?Itisimperative（必须的）thatyouaskfirstandthenborrow.Why?Thisattitudeofyourswillensurethatpeoplealsotreatyourthingswiththesamerespectandyourthingsarenotm
7、issingwhenyouarebackfromameeting.How?Iftherearesomeitemsthatarealwaysneeded,haveacentralcommonpoolforsuchitemssothatdesk-nabbing（争抢的事物）ceases（停止）tooccur（发生）.- -1616- -Whatisimperative？Why？How？- -1717- -5Alwayssaypleaseandthankyou- -1818- -5AlwayssaypleaseandthankyouWhyAfewnicewordscankeepthemoodofth
8、eofficeuplifting（令人振奋的）oratleastkeepthemoodfromturningfoul（恶臭的）.HowWhenyoupassco-workersinthehallwayandthispersonisntparticularlyyourfriend,smileornod.Acknowledgethattheyarethere.Sayhellotopeopleinyourvicinity（附近）whenyoucomeineverymorning.Avicious（恶性的）habitcancreepin（滑进）whenpeopleletthiswellmannered
9、greetingslipandjustslinkinto（溜进）theirseatswithoutsayingaword.Watchyourlanguage.Wheninteractingwithothersattheofficerememberthatprofanity（亵渎的言语）offends（冒犯）somepeople.Alsoavoidinnuendos（暗讽）orjokesattheexpenseof（以为代价）otherpeople.- -1919- -PasscoworkerHow？Why？MorningHow？Why？LanguageHow？Why？- -2020- -216
10、Dontconsistentlyinterruptpeople226Dontconsistently(坚坚持不懈的持不懈的)interrupt（打断）（打断）people.Why?Doingsowillsuggestthatyourtimeoropinionismoreimportantthantheirs.How?Ifyourco-workerisonthephonebutyouneedtoaskaquestion,dontlinger（拖延）.Tap（敲击）themontheshoulderandwhisper（耳语）thatyouneedthemforaminute(orleaveaqu
11、icknoteinfrontofthem)andaskthemtocallorseeyouwhentheyaredone.Ifyourco-workerishavingaworkrelatedconversationdontinterrupt-justwaitforthemtofinishoraskthemtoseeyouwhentheyarethrough.Why?How?Onthephone?Work-relatedconversation?- -2323- -247Besensitivetoothersneedforprivacy25Dontreadsomeoneelsesfaxes,e
12、mails,mailorcomputerscreens.Onlysharepersonalthingsatworkthatyouwouldntmindreadinginnextweeksnewspaper.Andrememberthatwhenyousendemails,neverwriteanythingthatwouldbeaproblemifforwarded;simplybyvirtueof（因为）thefactthatanyonecanforwardanemail,youneedtobealertto（警惕）thispotential（可能性）.7Besensitive（敏感）（敏感
13、）toothersneedforprivacy（隐隐私）私）How?123- -2626- -8Refrainfrom（避免）（避免）beingloud- -2727- -8RefrainfrombeingloudWhyThemostfrequentcomplaint（频繁投诉）madeinofficeisaboutnoisefromotherpeopleintheworkenvironment.Keepingyourvoicedownshouldbeapriority（优先）inallworkinteractions.- -2828- -Howtomakephonecallsintheoff
14、ice?Avoidmakingpersonalcallsatyourworkstation.Usevibratingfeature（震动功能）ifyouneedtoleaveiton.Ifyouhavereceivedaprivatecallonyourcellphone,walkdowntothecorridor（走廊）ortofindaroomwithadooryoucanshuttotaketherestofthecallifyourelikelytodisturb（打扰）others.Avoidspeakinginaloudorbelligerent（易引起争斗的）manner.Agg
15、ressive（攻击性）orincreasinglyloudvocalizations（言辞）upsetpeopleandeventhosewhoarenotthetargetoftheaggressionwillbeleftwithasenseofuneaseanddiscomfort.- -2929- -Howtolowerdownmusicandtalksintheoffice?Ifyoulistentoaradioorstreammusic,keepitloworwearaheadset.Beespeciallyquietinareaswherecoworkersareonbusine
16、sscallsorinconversationswithothercoworkers.Beconsiderate（替人着想的）aroundmeetingrooms,evenifyourenotsurewhetherornotameetingisinprogressalwaysassumethereisoneandbeonthesafeside.- -3030- -Whatisthemostfrequentcomplaint?人们在办公室经常投诉什么How？Phone？Radioormusic？BusinessTalks?Aroundmeetingroom？- -3131- -9Avoidbei
17、ngasourceofodors（味道）（味道）- -3232- -9Avoidbeingasourceofodors.What?Eatingodorous（味道浓烈的）foodatyourdesk,removingyourshoesorspritzingperfume（喷香水）orairfreshener（空气清新剂）duringthedaycanupsetthosesensitivetoodors.Why?Nobodywantsawhiffofsmellyfeetnomatterhowmuchyouthinkyoucantsmellthemandtheodoroflunchisaveryp
18、ersonalthing,sodontassumeitsasdelightfultosomeoneelsesnoseasitistoyours.How?Ifyoudontknowifsomethingyouredoing,wearingoreatingisstronginodor,assume（假设）thatitis.- -3333- -What?Why?How?- -3434- -10Keepyourworkareatidy- -3535- -10KeepyourworkareatidyTrynottobemessy.Why?Amessycubicle（卡座）ordeskshowshowco
19、nfused（头脑不清）andcarelessyouare,andthatyourenotclearaboutyourself.Also,itcanreflectyourpersonalityorpersonallifeathome.How?Keepyourcubicletidyanddecorative（装饰性的）(withrelevantmaterialonly,forexample,somechartsorarticlesetc.).Ifyoulikeaddingapersonaltouch,suchasphotos,chooseonlyafewdecentones.- -3636- -
20、Why?How?- -3737- -Officeetiquette办公室礼仪dresscode穿衣规则Observe服从遵守Context语境环境Smooth平滑顺畅Respondto回应Cometoonesrescue救急Interact互动Irritate刺激骚扰Punctual守时Compel迫使驱使Appropriately恰当的Command要求Ultra-casual特别休闲的Provocative挑衅的刺激的Attire衣物Gossip闲言啐语Negative消极的Positive积极的Comment评论Coworker同事Label贴标签Overhear偶然听到- -3838-
21、 -Imperative必须的Cease停止Occur发生Uplifting令人振奋的Foul恶臭的紧张的Vicinity附近Vicious邪恶的Creepin溜进混入Slinkinto滑入Profanity亵渎Offend冒犯Innuendo暗讽Attheexpenseof以为代价Consistent不断地Interrupt打断Sensitive敏锐敏感Privacy隐私Refrainfrom避免Odor气味- -3939- -Byvirtueof由于Bealertto对警惕Potential潜质可能性Refrainfrom避免Complaint投诉Priority优先的人或事Handset
22、手持听筒Headset耳机Disturb打扰Belligerent好战的好斗的Aggressive具有侵略性的Vocalization发声Vibratingfeature震动模式Corridor（走廊）distracting（分散）considerate（替人着想的Odor气味Assume假设Spitzperfume喷香水Airfreshener空气清新剂Cubicle卡座Confused头脑不清的Decorative装饰性的）- -4040- -What?Why?How?- -4141- -42MoreOfficeEtiquette1.Pulltheplugonofficechatter.4
23、3OfficeEtiquette2.Donteatsmellyfood.44OfficeEtiquette3.Holdbackontheperfume.45OfficeEtiquette4.Keepyourringtoneundercontrol.46OfficeEtiquette5.Donttakepersonalcallsatyourdesk.47OfficeEtiquette6.Dontwearyourcommutingshoesatwork48OfficeEtiquette7.Dontblowyournoseatyourdesk,butonlyifitsanemergency.49OfficeEtiquette8.Dontcometoworkifyouretoosick.50OfficeEtiquette9.Sharethecredit.51OfficeEtiquette10.Dontuseslangine-mail.52OfficeEtiquette11.Dontbeloud.53OfficeEtiquette12.Respectyourcoworkersproperty.54OfficeEtiquette13.Keepsharedspacesandyourownworkareaclean
